For doing this transaction over email phone, it went very smooth
I had a great experience. The Veterans United Team is excellent. I was deployed at the time when all the paperwork was getting done for my closing and they helped me thru the process without any delays. Simply excellent.
Very officiant
Easiest process ever. Completed all online and in just a few weeks.
Thanks tony
I am a man of my words i do not like playing with people's time, family and money. If I cannot accomplish something because I will be on vacation I will postpone my vacation until I can accomplish my task - not give it to someone else that's also going on vacation. My closing was delayed by one week were I had to adjust and pay extra because of your employees unprofessionslism. On top of that all I have heard was that my loan was delayed because of me, because we changed paperwork, all because of me. I know that the seller and myself stayed on top of everything. I even asked questions about closing on the 1st of July, two weeks in advance. I monitored daily your VU "my tracker" website. I wanted to transfer funds ASAP and also know my closing cost. All I heard from everyone that assisted me through the process was we are on track everything looks good, Just make sure to have the fund by Thursday 30jun2016. I did that and still VU did not come through. As a matter of fact I ended up knowing my closing cost 1 day before closing. I ended up paying for a week of rent with additional charges (unnecessary) and have the seller delayed her flights one week to Asia ($2k of additional flight cost) all because of your company. All in all, the process was smooth through we got to the end. I really think management should reconsider approving vacation time when someone is about to close on a home loan. Very unprofessional and inconsiderate on your part. Having someone (buyer/seller) pay extra for no reason does not make sense to me. We had everything in line and ready to close.
The staff are more than professional, they explained everything throughout the process, contacting me to provide updates right up to the closing which went very smoothly, thx to Rylan and Nani for a wonderful experience.
process was very complete and accurate.
It was a great experience and smooth transition into buying my first home.
Everyone was very helpful Especially ASHLEY,idon;t know what jimmy is paying her but it is not enough!
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Very understanding, patient, and worked with us. We were please with communication back and forth, and the assistance given by all.
Veterans United is a great place to get a loan. They cateer to the Veterans in a special way.
My Sr. Loan Officer, Nick Kundert, and his colleague Eric Barroso worked seamlessly to ensure that I never felt alone or overwhelmed by the process of buying my very first home, "Veterans United Home Loans" is a first rate lender from top to bottom. Last but not least, they treated me as a veteran with the utmost respect throughout the process . With keys to my first home in my hands, I am extremely happy, and proud. Thanks Guys, U.S. Navy Veteran
Daniel was great to work with throught this experience!
I felt throughout the process that transparency was an issue. Communication was lacking during the process and rather than realistic honest answers (which may not have been what I wanted to hear at the time) would have saved everyone involved much frustration.
Eric and Emilee kept me informed and updated on everything. I would highly recommend them to any vet looking to purchase a home.
