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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,661 reviews
809 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,661 unfiltered reviews

Starting on Page 115 of 15,589. Return to Page 1

5 out of 5 Stars

It was a very easy process, Joe and hid team did a really good Job.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

Dane was absolutely amazing. The entire team worked very hard to get me into my beautiful new home. They even left a gift in the home for me and my family. It was a great experience all around.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Photo submission from Gabe B.

I am so grateful for the expertise and warm personal touch Veterans United provided in every interaction. Really turned my homebuying process into a celebration of sorts..... thank you!

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

Katie Smith is the bomb! Fun dealing with her and very courteous, knowledgeable and professional. Very responsive.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

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5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

10/10 Highly Recommend!
Selling a house and buying a new one simultaneously is no small task, but Veterans United made the entire mortgage process seamless. They helped me navigate the underwriting and documentation steps with zero headaches, ensuring everything lined up perfectly for my new home purchase. The team is incredibly responsive, knowledgeable, and truly cares about veterans. Five stars all the way!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

Highly recommend, very easy from start to finish but there is an upkeep you have to do to progress further.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

4 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

4.5 out of 5 Stars

This is our second time using VU and as always, they did a great job considering the circumstances we were in. We did a remote buy, which basically was buying a home from one location while the home is in another state. The process was almost seamless, I think there were just communication issues that became muddled and with 3 different people calling us from the company, it became confusing. So really, it was great overall, just some room for improvement is always needed.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Photo submission from Lanette M.

My VU was on top of everything to make sure we closed on time. They were all professional and I loved how they were my personal cheerleaders rooting for me and congratulating me. I will recommend VU to all my veteran family and friends.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars

Eric was the best! Made the process as quick and easy as possible!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

I had the pleasure of working with Brian Jahnsen. He was super open and up front about everything that was going on. He went above and beyond anytime I had a question. 10/10!

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

My entire team was absolutely amazing! They walked me through every step of the process and they were super kind. They truly care about the people they are helping!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Amy has been the most exceptional mortgage loan officer I've ever worked with. She put her blood and sweat into what she does and ensures that she takes care of the customer. I don't know what her trajectory is at the Company, but she should absolutely be advanced as she understands the intricacies surrounding financing. She is a true expert. 10/10 recommend

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

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Experience first-hand why 372,920 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

I had a complex move/ short time table. Collin and his team were fantastic

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

Appreciate the help and assistance from both my realtor and the whole team. Especially thanks to Travis for guiding us through the process and answering all of my questions. Again, thank you.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

This is the second home I have purchased through VU and the team over there is great. Jason C. And his team got me taken care of from 10 states away with no hassle! Thank you

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Photo submission from Marco M.

I had an amazing experience and a pleasant road to achieving the house. Thanks for helping me achieving my goal of giving my kids their own home. I really appreciate everything you did for me and my family.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

Jimmy and Derick were a great team to work with — very knowledgeable and professional.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

3.5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

4.5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars

Steph was easy to work with and always willing to answer our questions.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

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