Excellent service! I had the best experience, 23 days to close are you kidding! I would recommend Veterens United without hesitation.
Amanda and her team are wonderful.
Very good communication
Stephen and his team at Veterans United were absolutely amazing! The biggest accomplishment was being patient with me keeping me informed of every step. If I was confused about something, they had the answers!
I cannot say enough about Matt and his team! They were the highlight of the entire home-owning process, providing consistent, quick communication every step of the way. Matt and his team answered all of our questions and truly advocated for our needs. Veterans United respected us as people, not just an account or number. We recommend them to everyone!
Amazing communication
stood with me during this experience outstanding
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Our home purchase process a year ago was 10/10. Our refi process was 6/10. The rate is great and the loan team great however dealing with servicing teams and title company etc was a nightmare.
Response from Veterans United
Hi Daniel,
Thank you for your honest feedback. I am glad your home purchase experience was a 10 out of 10 and that you were happy with your rate and loan team during the refinance.
I am sorry to hear that the servicing and title portions of the process were frustrating. Even when different teams or third parties are involved, the experience should feel smooth and well coordinated. I appreciate you pointing this out.
If you would be open to sharing more about what made that part of the process difficult, I would welcome the chance to learn from your experience. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. We are available Monday through Friday from 9 a.m. to 5 p.m. Central Time and typically respond the next business day to messages received after hours.
Sincerely,
Claire S., Client Relations Manager
Veterans United did an amazing job! Our home buying experience was made easy with the team that was provided! I would recommend Veterans United to any veteran that's looking to purchase a home!
Super easy to work with and was able to move in fast and get the best rates coming from a first time home buyer! Amazing people to work with all are so friendly!
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Experience first-hand why 364,825 homeowners give us a perfect score!
Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!
Veterans United was very easy to work with and their employees are very efficient. A special thanks to Alberto and his team for their professionalism and efficiency. Alberto really made my experience a positive one.Will definitely recommend Veterans United to people looking for a mortgage.
