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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,635 reviews
818 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,635 unfiltered reviews

Starting on Page 115 of 15,455. Return to Page 1

5 out of 5 Stars

I wanted to take a moment to share my experience working with the Veterans United team, and honestly, I couldn’t be more impressed.
From start to finish, their level of professionalism, responsiveness, and genuine willingness to help made the entire process smooth and stress-free. Anytime I had a question—whether it was big or small—they were incredibly quick to respond, both through email and text. I never felt left in the dark or unsure about what was happening.
What really stood out to me was how approachable and patient everyone was. They took the time to explain things clearly, made sure I understood each step, and were always available when I needed guidance. That kind of support makes a huge difference, especially during such an important process.
It’s rare to come across a team that is not only efficient but also truly cares about their clients, and that’s exactly what I experienced here. I would absolutely recommend Veterans United to anyone looking for a team that is reliable, responsive, and genuinely committed to helping you succeed.
A 10 out of 10 experience—thank you for everything!

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

4.5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Photo submission from Ruben M.

Overall experience with service was great. They were quick in response and very genuine. We had such a pleasure working wirh Vetrrans United. They even went the extra mile to gift our family with a welcoming box. Love to give a big thank you to Wes our home loan specialist.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4.5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

Best service possible.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

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5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
Photo submission from Zachery P.

Mike Lehman, Sarah Boyer and Emilee Lenz are an amazing team to get to work with during my home loan process. The seller and I decided with not using a realtor and this team was amazing with directing and taking care of everything in place of the realtor. Everything went super smooth and extremely efficient. Highly recommended for anyone looking to use Veterans United home loans.Thank you very much!
Zachery.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

4.5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

My team (Jeremy and Jordon) were outstanding. The purchase of my house was contingent on selling my old house. Well, the buyer kept changing the date she wanted to close. Jeremy and team were very flexible during the situation-often my phone calls were just to vent on my frustration-they always listened and talked-until I returned to my center. If they were on the phone with another client-they always returned my phone calls. Just can’t get customer service like this-they are here to help-not blow smoke up your behind

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars

Easiest venture I’ve ever had.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Alan Thomas

Loan Officer: Alan Thomas

NMLS# 2796656

5 out of 5 Stars

Thank you to my team at veterans united! You guys were so polite and understanding with a first home buyer, and the experience was great! Everyone is so kind and super on top of everything, available and reassuring. Thank you so much!! We love our new home!!!

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

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5 out of 5 Stars

I was treated very well by the people that I worked with to secure my loan. If I had any questions during the process I could reach out and have all my questions answered. I feel I was treated as a person not just as a client.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

4.5 out of 5 Stars
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars

The team was great was very patient with me and helped me out tremendously HIGHLY HIGHLY recommend them!

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars

Everyone on my team from veterans United was amazing. Amanda went above and beyond to make sure I was happy and got what I wanted. I will most definitely recommend everyone to go to veterans United to buy or sell a house. THANK YOU SO MUCH

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Working with Veterans United was a great experience! Shaine and the team were fantastic. Shaine went well out of his way to help me out, especially after hours because I’m Arizona time. My case wasn’t the easiest and Shaine was always upbeat and so friendly! I was talking to multiple lenders and went with Veterans United because Shaine and the team and couldn’t be more happy. Highly recommend!

headshot image of Shaine Griggs

Loan Officer: Shaine Griggs

NMLS# 2801019

4.5 out of 5 Stars
Photo submission from Jason C.

Both of us are grateful for the assistance we received from the entire team!!! MAHALO A NUI LOA to our VU team (Matt LaTorre n crew) and awesome realtor Paula Kesner. They were there every step of the way and for EVERY question/concern. They made the home buying process quick n easy!!

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

Everyone at Veteran's United were quick and efficient. They made a normally stressful process easy.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

My husband and I relocated due to a job transfer. We had a short time frame to find a new home and move. The team worked hard to get us a new home we loved and close on time. We felt supported throughout the process. Overall it was a great working with Aaron, Jordan, and Julia!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Amazing support. The team was always prompt and ready to answer all of my questions. They make the home buying process seamless.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

Yes. My team at Veteran's United was attentive to my needs. They responded quickly to all questions and concerns. They were professional, friendly, and genuinely cared about my process. I really appreciate all that they do.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

4 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

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