Jerry and Heather were a pleasure to work with. They kept us on track to the end, we felt like we were in good hands. Kudos
I would recommend veterans united to all my veteran friends, outstanding job with financing and everything else!
I want to say it has been an experience that I enjoyed and will remember, selecting VU has been the correct decision for me and the entire process has been perfect without any delays or mistakes, during the closing process VU processed the loan quickly which helped to finish the process without delays.
Thank you VU
I'm glad I went with Veteran's United, the team was great to work with, very professional and knowledgeable.
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This first time home buying experience was super easy. I recommend 10/10 for any veterans thinking about using this company. No problems at all!
After this experience I will never again purchase a property remotely. The ILS listing was totally exaggerated in quality descriptions, amenities, and condition of appliances. I’m sure if my Realtor representative would have visited the home on our behalf, we would not have purchased it. BUT, a lot of hard earned money was already laid on the table.
Everything was very straightforward! Communication with all parties was great! Very smooth process overall!
The underwriting process was VERY stressful, and made the home buying process VERY difficult. It put our family under an unnecessary amount of stress, and common sense was not always at the forefront.
Response from Veterans United
Hi Matthew,
I’m so sorry to hear that the underwriting process was such a source of stress for you and your family. Buying a home should be an exciting time, not something that feels overwhelming. It’s clear we missed the mark here, and I truly regret that your experience wasn’t smoother.
We’d love the chance to dig into what happened and see how we can improve for future borrowers. If you’re willing, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to contact us anytime, and we’ll get back to you as soon as we can.
Thank you for sharing your feedback—it helps us do better.
Ryan and his team truly cares about their customer and wants to get them in their home. He did things that I never thought of not only get our home but keep the payments low. Even with my credit score not the greatest they worked have never stopped giving their best effort. Now I am a homeowner thank you. My family thanks you all we would not be in our home if it wasn't for all of you Thanks and especially to Ryan .
Everybody made me feel really good throughout the entire process
So grateful for the Veterans Home United team. I feel confident about the home im in and am so grateful to have worked with an amazing team. Especially Julie :)
