Good communication, we closed about 15 days faster than what others estimated.
Quick and very professional. Zac and his assistant Shannon are top of the line.
Everyone we dealt with knew their business. If they did not have an immediate answer (which was not often) they would get the required information and prompyly respond. Thus they achieved a very high level of communication and customer service.
My experience with Veteran's United was amazing! Everyone involved worked hard to get me closed on time. Final approval did not happen until the day before and from that time on it was a frantic race to make the closing deadline happen the next day.
They were very understanding and obviously deal with EACH INDIVIDUAL. I found that I was not just an applicant but a valuable customer.
Speedy service, quick question responses.
Lots of duplication in paperwork that had to be emailed. I spoke with several people throughout the process; it would have been nice to have only one individual. I received additional closing cost that were not disclosed until the day of closing.
My only complaint was that the home loan closing disclosure was sent to us the day before closing besides the required 3 days before. I would have liked to have had that extra time to ask questions instead of asking the notary.
David Llewellyn and Presley Ray are amazing, and very friendly. They really did a great job making buying my first home a lot less stressful. I can't thank them enough for their hard work and dedication.
Samantha did a great job for us and was so helpful.
Brent and Joanne that I worked with were just the best. Made me feel like they cared about me getting this house. Not just a job to them.
chris was very helpful from the very first day
Thanks to Nick and his team. They were fantastic and we could not be more pleased.
Veterans United team that I was lucky enough work with was very professional and they did a great job. They always kept me posted on what I needed to do and kept me updated on where my loan was at. They all did a great job.
