Everybody I dealt with was very polite and formal, and made the process as easy for me as possible
The experience was outstanding. We are extremely satisfied with the way the process was handled. Everery stage delivered as promissed.
For a company that processes VA loans regularly, there were far too many last minute glitches. There's no need to make this so stressful. I would recommend using a bank for VA loans.
Outstanding service. Great results.
Excellent communication between customer and VU!Always kept informed of the status of the loan application!
employment verification process needs work
Derek was again great to work with, and his assistant Matt also did a wonderful job keeping us informed and providing status.
Needs improvement on customer relations as to followup and a step-by-step procedure for customers.
The process was easy to work with.
Took over 5 months to close, repeatedly had to submit information that they already had. Did not update vender on type of Appraisal that was needed when financing was changed from VA to FHA, therefore causing long and unnecessary delay for closing, and team did not take responsibility for this. Recurrent disappointment. Very unhappy with experience.
Worst experiance of my life. Would not wish these people on my worst enemy.
Mark and Angie are awesome!!! They really made this experience a great one!!!
The loan officers were great, but underwriting was terrible and petty
Zack, Kyle,and there team are great people to work with. About thirty days and I’m in my new house.
Veterans United was the first mortgage company that we have ever used and we absolutely loved using them. Veterans United answered all the questions we had and was there when we needed them. I absolutely love Veterans United.
Allison & Shelbie we’re very helpful.
It was a little frustrating . But Megan Tolister helped me thru the whole process.
Everything was very simple and everyone was super friendly!
Only if their credit score exempted them from the 1% origination fee, otherwise I would send them to their local bank. Sometimes did not know why I was being asked for certain paperwork.
