This is to recognize the Outstanding service provided by Solibel Ramos. I have not seen the service and positive attitude display by Mrs. Ramos in my 37 years career in Customer Service as a Customer Service Manager. What stands about Mrs. Ramos is her attitude and sincere desire to assist her customers. It's as if she were wearing our shoes as customer and understanding the stresses we endure when buying a new home. My wife and I truly felt like special customers during our experience with Mrs. Ramos. Her professional knowledge truly made this an extremely easy process. Not sure where she received training for her customer oriented approach, but she should be recognized for her efforts and if her immediate supervisor had anything to do with professional attitude and customer service skills, then kudos to them as well. Mrs. Ramos is a true Professional and bring a lot of added value to the Veterans United Team. Thanks you for a wonderful experience my hat is off to the Veterans United Team. My wife and I are truly HAPPY CAMPERS!
The quality of service that Veterans Untied Home Loans provided is not only unmatched in a saturated home mortgage market but also in any customer service organization across all consumer markets. The dedication to their clients' dreams of owning a home is extraordinary.
We came to veterans united after having a bad experience and these guys were able to fix it and get our loan closed in a little over two weeks. They are awesome.
Outstanding and so knowledgeable
This was a very simple process and I always received timely answers to any questions I had.
great people to talk to and answer your questions
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I would like to applause Sarah Dixon, Joe and Jenna on what my wife and I thought would be impossible due to falling on hard times in the past. This team showed us that if we continue to stick to the plan dreams are possible.. We closed on our home and are still in shock. There prompt return calls, or great answers and solutions made it all possible. If you get the chance to work with these 3 staff members, they will also become a friend!!! Thanks so much, Rick and Tanya Layton
the team was awesome
Would recommend Veterans United to every veteran seeking to purchase a home. It's the way to go!
It may seem like it takes forever, but they are very professional and try their best to make certain you are happy!
Moya is the best she everything and more to get me my loan thank you Moya
Due to the lack of punctuality I cannot say I would recommend this lender. Documents that could/should have been received in the beginning of the loan process were pushed to the end. This delay then caused stress and awkwardness.
I have referred 2 families already and they have started the process
Cody and Corey are awesome!
Everyone was very professional and helpful.
Mitch Carver was wonderful.Very helpful.
This was my second time working with Amanda and her team. I would not have worked with anyone else. Amanda, Melissa and Deanna are the best. They explain what needs to happen and will follow up. Also the use of the new portal makes things extremely easy. I want to thank Amanda and her team. great job!!!!
