Britt went above and beyond to help me get the home of my dreams. She was always there to answer my questions and made the process smooth from beginning to end!
My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!
I was very happy with the loan process, however i had one small bump in the road. in the middle of getting everythign together the loan team found out i had a well and then required a well test on top of the pest inspection. Neither of these would be a problem if they had just let me know up front that this was needed. I would encourage the team to ensure that for future cusotmers, that they make sure these items are addressed in the very beginning of the process.
A great experience with Veterans United! Thanks to my team!
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Highly recommend!!
Thank you so much to the entire team at Veterans United
Sean and Mason …you are the very best! You were wonderful throughout the entire process—patient, supportive, responsive, and always there when we needed you. We truly appreciate everything you did to help us get to closing day. Here’s to a new chapter and lots of wonderful memories ahead! 🏡❤️Brian & Shelly
The best team i ever worked with God Bless you all
I believe the first question to be asked of any future client is source of their water, volume and quality.
Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!
Always great work from VU. Excellent service from Cierra Haliburton and Aaron Rand.
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Torri Thomas my loan officer was professional and very thorough. I recommend this company 👌
The agents and whole loan team are great. very professional and knowledgeable in helping any qualified veteran with the purchase of a home. Thank You Sincerely
Darby R. Long
new home owner
MY VETERANS UNITED TEAM ROCKS!!!! Wow! Talk about making a scary complicated process EASY!! Everyone from Travis my Loan Officer, Travis my agent, Jill finalizing my loan, Travis the inspector and the rest, I felt like these guys were friends I've known for a while! I'm a first time home buyer and I wish I contacted Veterans United years ago! I'm telling everyone that will listen; CALL VETERANS UNITED TODAY!!
Everyone from the top down, from the in's and out's were amazing. Amazing is an understatement honestly. They believed in us and we believed in them. Communcation was excellent. They made our first time home buying experience a walk in the park, even though we were really nervous. We would like to thank you for helping us achieve our dream. Sincerely, Halliburtons
It is really hard to get a hold of you all.
