Greet experience with the team helping me get through my first house buying.
No one else could do what t'all did. Thank you!
Very helpful, flexible, professional, and personable :). She helped my experience to be very smooth for a first time home buyer, I am very grateful for all of her and the teams help!
Couldn't have asked for a better lending team.
Definitely would recommend Veterans United! The team (Joseph Sepulveda, Mikela Olivo, Kim Hurtado and Alyssa Aylor) did an excellent job at guiding me through my first home buying experience! Do yourself a favor and go with the VU fam 💯
Joel and Chris were absolutely amazing and I could not say enough about the experience!
We really appreciate the support from our team, especially Landon! He was there every time we called and was able to answer any question we had even if it was about another part of the process. We appreciate everyone who had a hand in making our home buying experience a great one!
The VU team made us feel comfortable and appreciated throughout the whole process - from well before we were under contract, to the day we closed, and even beyond. They were quick to respond to all of our questions, no matter the complexity and we always felt like we were their number one priority. The team was highly skilled, efficient, and empathetic - it felt like we had all been friends for years! I appreciate all the hard work VU put in to get us where we needed to be on closing day and would recommend them 1000 times over!
I've used Veterans United for four home purchases and was really excited to use them again. This time, however, I felt a little bit like an afterthought. For more reasons than one, I felt that my desires were not getting through to my loan servicing team. Communication could have been better. I sent several thorough emails and received one sentence responses 7 days later. When I'm up against the clock, have work obligation, and I'm dealing with something as expensive as buying a house, I'd expect a little more prompt and substantial feedback. All in all the experience was fine and I would still recommend Veterans United but I would encourage other lenders to ensure that their responses and timeliness are commiserate with what they're receiving.
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