Michael and Lindsay were amazing!!!!!
My loan officers were great, very patient, informative and detailed ensuring that I was please with my purchases of my home was their top priority and I am very happy for that.
There's only one way to describe the experience: Professional and diligent service from start to finish.
Billy Abney and Pressley Ray did an exceptional job with my loan process. If they have not received a raise or promotion, they are do. They represent VU very well and made the loan process pleasant. Thanks too tbe VU team.
Micromanagement by "transaction coordinator " caused unnecessary stress. She wanted an explanation letter for things like an automatic withdrawal of $25 for Florida toll pass.
The experience with Veterans United was outstanding. Even though everything is done on line it was so simple and smooth!
The team that managed my loan process was extremely knowledgeable and made it a very easy and smooth process.
The whole team is very personable and answers questions before you even think to ask them.
Everyone that I dealt with was knowledgeable, courteous and immediately helpful whenever I had a question or problem I needed to resolve. From the very beginning of this process, from when I first spoke to Darci Webster, to speaking with Ben Long about what to expect, to interacting regularly with Kat Spellman; I was just amazed at the professionalism, expediency and overall dedication the staff exemplified while providing first class service to me.
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All I can say is thank you so much. Great Job Everyone. What a wonderful service!!!
