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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,372 reviews
721 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,372 unfiltered reviews

Starting on Page 12649 of 15,346. Return to Page 1

5 out of 5 Stars

They were very professional kept me informed as to what i needed to do and what they needed from me very well communicated transactions of documents and links between realtor and myself.

headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

3.5 out of 5 Stars

Overall the experience was positive. However I experienced some difficulties with coordination and communication between Veterans United and the Title company located in Florida. This created a substantial amount of anxiety on my part as the closing date approached. Ultimately. closing was not finalized or otherwise approved until the day of closing. This may not be a fair assessment but my opinion was that there appeared lack of urgency from Veterans United as the closing date approached

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4 out of 5 Stars

Extremely helpful, very informative, and relatively quick response to questions. Although there were two instances I wasn't happy about getting request for documents on a Friday and couldn't reach anyone until Monday to clarify any questions I may have had. The fact that they hooked me up with an amazing realtor made up for any short comings. Mike and Nick were also outstanding!

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars

Veterans United was very helpful, this being my first home buying experience. They helped and guided me each step of the way.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Bill Musick is very professional in everything, very dependable. He was always there to advise and assist in making a home dream for veterans a reality. Thank you Veterans United.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars

Our original loan officer just upped and left the company. We weren't even informed of this. And our new loan officer never contacted us once. So, our loan officer was Glenn. Not Todd.

headshot image of Todd Kangas

Loan Officer: Todd Kangas

NMLS# 942252

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

Cole and Courtney were very professional and stayed on top of any paperwork or information needed throughout the process of the home building.

headshot image of Cole Simmons

Loan Officer: Cole Simmons

NMLS# 1127011

5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

4.5 out of 5 Stars
headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

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4.5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4 out of 5 Stars
headshot image of Kyle Melvin

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars

Good service

headshot image of Carter Arey

Loan Officer: Carter Arey

NMLS# 1407055

5 out of 5 Stars
headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

The experience shows with how this company treats it's clients. A 10 from top to bottom! Will definitely recommend to friends and family. Thanks VU!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

with a warning of loan fees

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars

Very informative in the whole process and was a pleasure to work with.

headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars

Moya was awesome to work with.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

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5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Marcus Jones

Loan Officer: Marcus Jones

NMLS# 1312398

5 out of 5 Stars

Awesome

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Joel and Chris were very helpful in helping us acquire our loan. They were genuine, passionate and answered every question we had with no hesitation. I couldn't have asked for better help. If all your loan officers are like Joel and Chris, Veterans United is in great hands.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

Always a step ahead of me to help me along with the process. Very understanding and caring person who valued me as a Veteran & a person. His team was very helpful too. Thanks Eric for your guidance & keeping me calm! Preston Hood

headshot image of Eric Soete

Loan Officer: Eric Soete

NMLS# 951466

4.5 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

4 out of 5 Stars

When Rating the experience I took in consideration the times I did get frustraed.But when specific info was giving I was reassured and satisfied . Ultimately over joyed !!! I'm currently in my home that was closed on early and with an awesome rate.

headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
headshot image of Morgan Evans

Loan Officer: Morgan Evans

NMLS# 844090

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