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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,988 reviews
789 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,988 unfiltered reviews

Starting on Page 12698 of 15,333. Return to Page 1

5 out of 5 Stars
headshot image of Beth Fletcher

Loan Officer: Beth Fletcher

NMLS# 493035

3.5 out of 5 Stars

My loan was complex due to several things listed on my credit report, but my loan officer Ashley assured me, several times, that it wouldn't be a problem for her and she was right!.

headshot image of Ashley Taylor

Loan Officer: Ashley Taylor

NMLS# 873804

5 out of 5 Stars

Initial contact was with Bobbie Hafford...subsequent communication was with Michelle Billington......extensive communication with Tina Cigula and Erin GersbachAt onset I was very skeptical of working with Veterans United due to scams associated with doing business online.As began to work with these it became apparent that they were truly in place to provide me the best assistance available.Very professional staff...they made my home buying experience a success.I only wish that I would have locked my loan rate in sooner...rates went up within days of me locking in my rate.

headshot image of Tina Cigala

Loan Officer: Tina Cigala

NMLS# 833997

4.5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars

Great service, held my hand walked and talked me through the whole process.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

Very smooth process with the help of Andy Moe aND Veterans United Home Loans

headshot image of Andy Moe

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars

Very good

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars

Nick Holman and his team were exceptional.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

My team was easy to work with, always answered the phones and emails. was very helpful no matter what my question was. the whole process was just so easy. i really felt like i was meant to buy a home because everything just was smooth and problem free. the team communicated great with letting me know what i needed to turn in and provide to help my loan process.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Peter Harper

Loan Officer: Peter Harper

NMLS# 1435364

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5 out of 5 Stars
headshot image of Marcus Jones

Loan Officer: Marcus Jones

NMLS# 1312398

4 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

I appreciate the way Mr Robert Snead handled business with us.

headshot image of Robert Snead

Loan Officer: Robert Snead

NMLS# 1443135

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars

Other than the slow "Home Appraisal" which Kevin R told me to expect I couldn't have asked for better service.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

2 out of 5 Stars

Had to be the worst experience ever. Always felt like we were being put up on the shelf. No matter how prompt we were with our paperwork, it felt like VUHL didn't share the same attitude for getting things done. Was really difficult to get any timelines or responses from anyone other than our loan specialist. Underwriting definitely ruined the experience. All I can say is that they are very unorganized and are not concerned with your situation.

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars

Went above and beyond to help and educate us. They remembered that we are dealing with people and the ability to connect and help was very much so appreciated.

headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

0.5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

3 out of 5 Stars

Spent 4Months going nowhere w/first rep and nothing done. Spent one week w-2nd rep and wraps it up.

headshot image of Shawn Swenson

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars

Great experience!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

I worked with Amanda & she was absolutely outstanding . Every question I had she answered in a timely manner . This is not our first time buying a home and she made the process extremely easy.

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

4.5 out of 5 Stars
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

4 out of 5 Stars

Got too many review notifications. I haven't even got to enjoy my house yet. I wish Igot them two weeks after I moved in. I don't need a reminder to review u every two days.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

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