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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,335 reviews
709 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,335 unfiltered reviews

Starting on Page 12753 of 15,312. Return to Page 1

5 out of 5 Stars
Photo submission from Nathan M.

Shannon, Emilee, and our agent Lisa were absolutely wonderful. Couldn't have had a better experience. Thank you!

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Photo submission from Larry M.

I wouldn't have my new home without Cody Smith's help. The team bent over backwards to help me out and made it look easy, even when we had problems with the paperwork. Thank you so much!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Photo submission from Keshawn D.

Dustin Fritz and the Veterans United team made buying my first home a dream come true the process was easy and painless. Dustin walked me through every step of the way and made me feel secure and sure about buying a home. He took the time and broke down every piece of the contract so that I understand every part. When Dustin took a vacation he left me in the hands of Jackie O'Brien who was almost better than him. My family and I want to thank the Veterans United team for making home buying easy.

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

4.5 out of 5 Stars
Photo submission from Kerby A.

You guys at Veterans United made this first time home buying experience as streamlined as possible. I have nothing but praise and gratitude for having had this great team taking my family all the way to the finish line of home ownership. A million thanks! Bravo!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Photo submission from Jonathan C.

Please send my deepest gratitude to Holly for her work on my mortgage. She was so easy going, informative, accessible and calming during this stressful and crazy time in my life. I have never had such an easy mortgage process. It was actually more difficult finding “that” house than it was dealing with the financial side of it.

headshot image of Holly Roellig

Loan Officer: Holly Roellig

NMLS# 1435831

5 out of 5 Stars

Steve and Codi are fabulous

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Photo submission from John O.

We wanted to thank Veterans United and especially our loan officer Anne Kuster for making our dream a reality. We must have asked a million questions throughout this process and she was very informative and patient with us. We couldn't have asked for a better experience and just wanted to say thank you for helping us on this journey to our forever home :)

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Photo submission from Joseph S.

This was the first time in my life I have ever felt taken care of. For as stressful as buying a first home can be, Veterans United did everything and then some to help me through the process. I am glad that I went with them.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

quick to respond to my dumb questions. made the process completely understandable

headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

2.5 out of 5 Stars
headshot image of Joey Ortega

Loan Officer: Joey Ortega

NMLS# 1464861

5 out of 5 Stars
headshot image of Molly Parker

Loan Officer: Molly Parker

NMLS# 1046490

5 out of 5 Stars
Photo submission from Jimmy H.

I want to thank Spencer Thompson and his team at Veterans United. It was my first time buying a home and they made everything go very smooth and explained everything in detail that I didn't understand. I can never thank them enough. I would highly recommend Veterans United.

headshot image of Spencer Thompson

Loan Officer: Spencer Thompson

NMLS# 1094723

5 out of 5 Stars
Photo submission from Jermaine B.

Great communication and understanding. Speedy process. Carter was very informative and communicated with us through the entire process. Excellent loan officer.

headshot image of Carter Arey

Loan Officer: Carter Arey

NMLS# 1407055

5 out of 5 Stars
Photo submission from Jade L.

Thanks for all of your help. You all gave me a place to stay and real happiness.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
headshot image of Tyler Jones

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
Photo submission from Frank L.

Nick & Eric were great to work with they made everything go very smoothly! They were always available for me and able to answer all my questions and take care of all my needs in an outstanding fashion.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Very reliable staff

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Photo submission from Edouard P.

My wife and I would like to thank the entire team at Veterans United for making our first time home buying experience a pleasure! We were beyond satisfied with the honest and valuable customer service we received during the entire process. Our home is everything we dreamed of and more. Thank you, from the bottom of our hearts for helping us buy our first and forever home! We are so grateful and couldn't have asked for a better team!

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4 out of 5 Stars
headshot image of Luke Turner

Loan Officer: Luke Turner

NMLS# 1310972

4.5 out of 5 Stars

The overall experience has been positive. We had a couple of delays in the process, but I believe that was due to mutual miscommunication.

headshot image of Andrea Thames

Loan Officer: Andrea Thames

NMLS# 1145502

0.5 out of 5 Stars

I still have cards that have not been paid it took almost 2 months after closeting for my cards to be paid witch hurt my credit and also made me get some late payments as well I have never been late on my bills now I have a bunch of them but other then that u guys were great I should of went with a different company one that would of made the payments for me then giving me a bunch of blank cashier checks

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Photo submission from Daniel M.

For the second time, our home purchase through Veterans United was a breeze, thanks to Jake Hansen and Brooke Doolittle! We would recommend Veterans United to all our friends and family.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Photo submission from Douglas N.

Our experience with Veterans United home loans has been great. I recall when I ask Matt if we could qualify for a larger amount due to homes being taken in a rather quick manner. Matt was eager to assist us and I qualified for the amount needed. As a veteran I would just like to say "thank you" for everything you've done for us. I'm a retired reservist with 28 years of service in the Air Force and as we say in the Air Force "Aim High" you guys have really accomplished this.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Christina Gardiner is AAA plus !

headshot image of Nathan Smith

Loan Officer: Nathan Smith

NMLS# 1113712

4.5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

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