Transparent and there throughout every step of the process.
Allison, Nancy and Brittany were all great. The process was very smooth and the team answered any questions that I had.
Tyler made it happen for my family! Thank you for your hard work and dedication! YOU ROCK MAN
You folks are awesome. Very nice and caring.nolagable and get the job done.
The process was smooth! This team was so helpful and really delivered! Ryan, Bailee, Matthew B and Current Smith are also pleasant to work with. I highly recommend Veteran’s United!
Very poorly explained the amount of loan after closing costs
Response from Veterans United
Hi Charles,
Thanks for sharing this. I’m really sorry the final loan amount and how closing costs impacted it weren’t explained clearly. That’s the kind of information that should be laid out in plain terms, especially when you’re making such a big financial decision. You shouldn't be left guessing or trying to piece it together on your own. I know how important transparency is during the loan process, and I hate that we fell short there.
Feel free to reach out anytime at 1-800-212-5200 or email me at ClientAdvocate@vu.com. We're here Monday through Friday from 9 a.m. to 5 p.m. CST, and I’ll make sure your concerns are heard.
Their support was on point. They were available always and took off everything.
We are very thankful for the work that your team did.
I have already told other veterans building and buying to look into yall
