TOP OF THE CLASS
Everybody on staff was friendly and easy with a smile. They bent over backwards to help us and made us feel like we were there number one priority. There are not enough adjectives to describe how wonderful, professional, and knowledgable Mike Dapkus is. I've never met anybody that knows as much as Mike about the VA loan processes. Jess Manfredi is probably the kindest, most friendly and welcoming Administrative Assistant I've met in my 50+ years! Koleen Kay facilitated our loan pre-approval as ensured everything was in order and we were informed every step of the way. No guesswork on our part whatsoever. Nothing gets past Koleen! Account Manager Jamie Hollenkamp was meticulous in her prep and her guidance ensured no stone was left unturned. Never a doubt that we were set up for success!
The best out ever had, Derek Russell made my experience very stress free and actually excited.
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I ended up doing half of the realtor's work that Veterans United reality appointed. I believe Veterans United reality needs to realize that they are dealing with vets w/ PTSD and also that they need to work on there teams to be organized. Mr Glenn did step up and help me out in the end.
Excellent as always! Would I recommend them to friends and family? I already have and they too have found their dream home thanks to the Veterans United Team.
Help every step of the way. Always answered all questions i had in a very prompt manner.
They work very hard to make your experience easy and pleasant
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I will most defientkey recommend VU to my family and friends.
Everything went according to what I was told and expected. No real surprises except for the amount of the VA funding fee which I know is not under your control. Sydney and Samantha made everything very easy.
They were very helpful, explained all the paperwork and documents needed. Called to check up and see how we were doing and if we needed anything. No other mortgage company has ever gone out of their way like these folks have. They were outstanding!
