Aaron and Mallory were very helpful and informative they went that extra mile to help us through this tedious process practically making it a managable task.
Nathan and Mason were very professional, and executed the refinancing process quickly and easily. Mason even stayed late in the office waiting on some paperwork from me so that the processing wasn't held up over the weekend.
Jeremy carver was wonderful
Kevin and Jeromy were very professional and helpful. I especially appreciated them getting back to me promptly
Every question or concern I had was handled immediately. Awesome Job!
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I wish that there was a way to speed up the VA appraisal process.
My wife and I have found our first experience with Veterans United to be everything we expected and more. Donna Roof, our Loan Officer, has shown the highest level of professionalism, personal involvement and follow through during the entire mortgage process.Johnny Mitchell, our Transaction Coordinator has been nothing short of amazing. His communication skills, involvement, follow through and positive and supportive attitude during the sometimes arduous process has been unparalleled.Veterans United is very fortunate to have two such professional, experienced and dedicated people on their staff.Because of them we would highly recommend Veterans United to any Veteran contemplating a home loan.
They works hard to make sure I got the house of my dreams!
the only discouraging event was when the numbers got screwed up and was told there would have to be a change of down payment when there didn't need to be one. It just made the situation more stressful then it needed to be. Also seemed like there were more underwriting than needed to be as well.
Having the same representative work with me through the whole process, made things much easier. Dan Salter did an outstanding job.
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We feel this was the easiest homeoan we ever applied for. Nathan was wonderful!!! So professional & respectful and knowledgeable. We thank you very much
Working with Luke and Melissa was an amazing experience. They were very professional and always kept me informed and up to date on the process of the loan.
Throughout the process I felt like I was having to pull information from the lender (i.e. Not knowing that the builder was behind on documents which ended up holding up the closing). This also surfaced when I was not aware that we wouldn't be closing on a scheduled day until one day out when I called to ask. Very bad communication throughout.
