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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

429,723

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 429,723 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Haley Moore

Loan Officer: Haley Moore

NMLS# 2447892

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Amber Brown Was Totally Awesome!!! Lovely Person To Work With 🇺🇸🫡

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
Photo submission from Felishia F.

I wholeheartedly refer Veterans United.

headshot image of Brandy Clarke

Loan Officer: Brandy Clarke

NMLS# 2116675

5 out of 5 Stars
Would Recommend

The whole team was phenomenal.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Lance Hopper and Brittany Baker are true professionals, they go the extra mile to make the veterans experience a very happy one. Lance Hopper and I had been through it all getting me the home I wanted. Lance is s great family man and has his Veteran as his number one priority as he does his own family. Thank you so very much for helping me through everything, God bless ya’s.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend

Getting a home loan through this company was incredibly EASY. The entire process was handled online, with documents uploaded securely through a user-friendly portal and signed electronically. They even have a phone app that makes everything accessible on the go.I appreciated the minimal phone calls—updates came through text and email, keeping things smooth and low-stress. They provided clear guides at every step, so I always knew what to expect. Best of all, the interface worked seamlessly with our realtor, making coordination effortless.This is exactly how home loans should work in 2025—efficient, transparent, and modern.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
Would Recommend

Just a great experience from the beginning to the end. Billy and staff were awesome!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
Would Recommend
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Jon, Kyle, you guys really have been exceptional. I was not expecting the level of help and service you and, what, three agents, two loan officers, across two states provided. Honestly, we're stunned. In 2025, you guys took care of us like it's the 70s. (And I would know.)Everyone has been so sweet. So respectful. So exemplary in your tangible efforts to help us both find and secure a home.God bless all of you. Each one. You, Andy Hart, Geoffrey, Vanessa Marvin our INCREDIBLE agent, Bailey, and Kyle. What a God-send.And oh by the way, the notary that was sent to our home to close, at the closing, said he was shocked that at our rate. He said he had not seen the rate that you gave me in 5 years. You guys really went above and beyond. I don't know if you guys are vets yourselves, but you sure act like it.I honestly can't wait to tell every vet I know about you guys.Thank you,James and Charlotte

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Dorian Henderson and his team are outstanding.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend
Photo submission from James S.
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Walked me through the details.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Greg and Cara were very helpful in the home buying process!

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

4 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

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5 out of 5 Stars
Would Recommend

Professional yet personal enough to feel friendly and familiar.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

My team was exceptional. This is the second time I've worked with VU and I will be back.

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
Photo submission from Timothy B.

VU best mortgage company ever & made this otherwise painful process a pleasant one!!Can't thank VU enough for staying on track during this process & appreciate their highly professional team & will most definitely use them in the future if needed & will very much recommend them to any future potential clients!!!Best regards,
Tim Bell

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

every step of the way was made easy by all involved.

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Everyone was great and helped me out every step of the way. Highly recommend!!

headshot image of Brad Dickherber

Loan Officer: Brad Dickherber

NMLS# 2091067

5 out of 5 Stars
Would Recommend

Everyone on the team was very professional. They are dedicated to the accomplishment of tasks.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

More Reviews

See all 429,723 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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