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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
453,807 reviews
770 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 453,807 unfiltered reviews

Starting on Page 130 of 15,127. Return to Page 1

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars

Charlie and Amanda helped me every step of the way and did are personable and professional at what they do .!! Great working with them .!

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

I am truly grateful for the opportunity to on a home!!

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Photo submission from Gwynn W.

Working with my team members at veterans united was an awesome experience. They worked with me and helped me understand everything happened with my first home purchase.

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Second home purchase with VU and it was a breeze. If you have a busy schedule and in the market to purchase a new home, VU is the obvious choice. They literally handled an easy 95% of the work involve if not more. Everyone was clear and transparent about what was needed with every step along the way. I appreciate everyone’s time helping us transition into our new home

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

They were amazing to work with. I thought buying my first house was gonna be way more stressful but it wasn’t with veteran United

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

4 out of 5 Stars

I would recommend Veterans United. They were incredibly communicative throughout the entire process, and not once did I feel confused or unsure about what was happening. Any questions I had were answered with patience and clarity. Jessie and her team were professional, friendly, and knowledgeable, and they made the experience feel so natural—almost as if this wasn’t my first time buying a home.
I was nervous that the process would be long, difficult, or that something might catch me off guard, but the transparency of the VU team erased all of those fears. They are truly in this for the right reasons, and it shows in every interaction. They helped my family and me purchase our first home in less than a month, and we are forever grateful and blessed.

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

Veterans United’s customer service is unmatched. I would recommend them time and time again!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

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5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

4 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

My home buying process went smoothly and it was very easy. There was no confusion with the process or what was happening. I had peace of mind and hardly any stress through the home buying process.

headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
Photo submission from Kayla S.

I have had such an amazing experience ! My team assisted me with the preapproval process by making suggestions on how I can increase my score. Once I was where I needed to be the rest of my team hit the ground running. Found my home and they had me in that home by day 33. It's my first home buying experience so naturally I had a ton of questions, my team answered promptly and with such grace and respect that allowed me to feel safe enough to come to them with anything. They kept me in the loop every step of the way, they communicated with my agent to also ensure she was also informed. They have accommodated and ensured my comfort throughout the home buying experience. Highly recommend working with Veterans United because my team was so professional and respectful I can only assume that is the VU standard.Team members:
Natalie Kane (RE agent)
Sam Kruvand
Adam Crutchfield
Gina Overshiner
Brittany Lucy

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

Zane was there for support and questions through the entire process

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars

Hey Tyson I was actually quite impressed from the start to finish you hung in there with Peter and your team Eric I was overwhelmed never experienced anything about the professionalism that you provided for me thank you so much I'm in the new home working on it and I'm actually quite excited

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

4.5 out of 5 Stars

9/10 - would’ve given a 10, but there were some IT platform issues / processes that could be tightened up to prevent multiple document reworks.

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars

It was a great process. They answered every question, explained each step over phone, via email , app ,and videos. Very easy to.upload needed documents. Everyone was very friendly, professional, and available!

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

My realtor was Makayla Bulls and my veterans United agent was Alexei K. And they both did an amazing job and helping me get into a new house. I want to thank both of them for finding the home that I need it. They outstanding job great people to work with and I will tell everyone about them because I know they will get the job done.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

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5 out of 5 Stars

They always put in the extra effort to ensure their customers and vets are taken care of.

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

I just want to thank you all over there, everyone on my team, for making our dreams a reality. Such a pleasure grabbing everything requested of me and to see it all fall in place is just considered a major blessing. My family thanks you all for your efforts, guidance, and backing. We love it!

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Photo submission from Clayton S.

We love our new home. Thank you Veterans United for everything!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

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