I wasn't informed of my escrow account having to be taken off of my principal concerning my Refinance VA loan. During the complete process I expressed I didn't want to complete our process without my refund of my Property Tax escrow for 2016 as described in my VA 100% disability, I feel that Mile Lyman wasn't informed enough, considering he had to my numerous inquires for information as requested. I'm totally dissatisfied with his professionalism.
I liked the overall experience. Everything is very organized and streamlined. The website is great. The step by step training tools were exceptionally helpful. I liked having the ability to sign documents online. It made the process faster and easier. I felt confident and secure sharing my personal information with Veterans United. My loan officer was very kind and helpful.
The people at Veterans United helped me every step of the way. From the Lighthouse program, all the way through to closing. Great team effort, and customer service. They answered all of my aggravating questions, and encouraged me to ask more if I needed to. I am very happy with my purchase, and Veterans United made it very easy for me to focus on picking out the perfect home, while I was reassured my loan was taken care of. Couldn't have asked for a better team. I am all the way Team VU.
it was pretty smooth right up to the last day.
Working with you all was a great experience!
Danny and his staff were very professional and helpful throughout the entire process. They made our first purchase very easy and stress free.
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They were very knowledgeable in thier field. They made buying a home very easy through this program. I will recommend them to others.
the service was exceptional
Very easy to get our home
Went so smooth I could not ask for anything more.
They kept up to date as well as keeping me advised to the progress we were making and what to expect next and when. Good job. kudos to Mr Dischert's team,
Excellent job! Thank you so much for all your help!
Great company to work with. Fully support and have recommended a couple of individuals to VU
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Front start to finish it was very seemless.
I enjoyed the experience of buying a home through Veterans United Home Loan. However, I did not like when they kept asking for various documents when were supposed to have closed already. Overall, we would still recommend Veterans United Home Loans to our friends and family.
Sheryl Chun and her team are the best at customer service and compassion for the client. Awesome professionals
contacted many lenders and got the run around and was put off ... when i visited with nick i told him my experiences and told him what i was looking for ... he got me the rate and monthly savings i was looking for ..