I gotta say the entire was phenomenal to work with. Super caring, made sure that everything was covered and offered excellent customer service.
On active duty, you're a big family. Shane Lowe and his team at VU truly honor the term, 'veteran'. As a veteran, you know times aren't always easy and you have to lean on those who serve with you to get it done...knowing together, you will get it done.
We leaned very heavily on Shane and Veterans United and every time things looked bleak, Shane said, 'I got you brother, I'm going to make this happen.'Veterans United made it happen. Hooyah.
I want to thank everybody who helped us to buy our house. Everyone was professional and on point. I never thought buying a house was this easy. Definitely will recommend to my family and friends.
Kayla was so good to work with she made everything go so smoothly
I am happy
Really liked how easy it was through the whole process. I due admit at the beginning it was overwhelming and there was a lot of information thrown at you. Although that is probably just the buying experience anyway. After the first few weeks things smoothed out and was clear and concise. Thanks for everything.
This was my first home buying experience, I thought it would have been different. The system seems to work but the communication needs a lot of work. I didn't get replied to when I texted or needed info or help, or just someone to explain why things are being done a certain way, so that I'm understanding what's going on. My experience with Veterans United I hope no one has to go through that. Closing was rough but Bravo Zulu to all the other parts and people like my Realtors, the Insurance guy, the security guy for my home system. Everyone was on there A game and helpful and kept in touch, followed up on a regular. But enough of that I am glad that Veterans united did make things right and got the deal closed and I was able to get into a home. It was a crazy experience but at the end of the day they did close the deal.
Response from Veterans United
Bryant,
Client Advocate remains in your corner- even after closing. We’re only a call or email away if you need anything else from here.
Most sincerely,
Kendra, Client Relations
From the first call to closing, the team did an amazing job at helping me through the process! It was the best home buying experience I could have ever imagined. Thank you!
Veterans United made all the paperwork needed very easy to submit and they were quick with everything. Overall they were great, one thing could been better was my estimates were not always accurate.
It is so wonderful to find an organization like Veterans United that, when they say they are in business to help the Veterans, that is exactly what they do. Others say they do, but when they get you in the door, it ends up being all about them getting the money for themselves, their board of Directors etc..
If there is anything we can do in our area, please reach out & that you again for helping us with our forever home.
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Everyone who helped us get our new home did an awesome job. We were informed about any changes, instructions, and updates. I would recommend them to other home buyers,Thank you againThe Maine's
