To say I happy with the service provided by Veterans United would be an understatement. I’m beyond happy at their great service and dedication to ensuring I made it through the loan process all the way to the closing on my home and the follow up after I closed on the home . My Loan officer Chance Hopper was great . His knowledge of the process and his expertise help me to get this far. Also his assistant Chance Schmollenger guided me through the steps when I had a few items with my credit to take care of. I came to Veterans United with a few road bumps with my credit . They didn’t deny my loan, instead they sent me over to their other team members to help me come up with a plan to fix the credit problems I had and a plan to pay the creditors I owed . I understand clearly why they helped me through the process. Because I’d I expected Veteran United to loan me a large sum of money . Then it is only right that I show I can pay the people I owe. To help me with that they have a tool that I feel is a great help. It’s a to do list , that updated with tasks for you to complete. And for me this made me feel like I was apart of the process and helped to reduce my stress of not knowing what was going on. I have told two of my friends about Veteran United and I’m actively trying to get them to experience how well Veteran United takes care of Veterans. All I can say now is thank you and it feels great to have a place to call home .
Josh, Christy and Dez have been absolutely fantastic from start to finish. Polite, professional, friendly, prompt and available. Additionally they have answered questions for things I would consider "not their problem" which to me is really going above and beyond. During the start of the process Josh did not make me feel rushed or pressured, which I greatly appreciate as that is something that would have made me look elsewhere. I could not ask for a better team or better service. I will absolutely be recommending Veterans United to other Veterans that I know, and This team in particular as well.
My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!
Note: At my closing the attorney remark on the efficiency of Veterans United Bank.I had the best team in the best Bank. Cheers Marie
The people were very helpful. I had issues with the website failing to load, fairly consistently.
Veterans United had a clear process to help me purchase my home. I was recommended by a friend and loved working with them!
I highly recommend Veterans United Home Loans for all your home loan needs! Excellent team coverage, great response and communication, and wonderful to work with!
Easiest to work with.
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The process was easy and streamlined. Very informative with a personal touch.
Veterans United will be the only mortgage company that I use.
Annelise Knirr and her team is truly a god send. They worked just like a real fireteam on a mission to get us a nice and affordable home, we love them for it.
A very smooth process.
Great job
