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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,432

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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4 out of 5 Stars
Would Recommend
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

My son used veterans United as well and he was very pleased told me dad it will be so easy you will sale right thru the process he was right

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4 out of 5 Stars
Would Recommend
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

I would most definitely recommend Veteran United Home Loans to a veteran that’s looking to purchase a home.

headshot image of Billy Foster

Loan Officer: Billy Foster

NMLS# 2392884

5 out of 5 Stars
Would Recommend

I hope to have future purchases, so I will be using Veterans United Home Loans again.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Actually Kayla Massie was our loan officer and she did amazing. I have no idea who Stuart Timmerman is.

headshot image of Stuart Andrew Timmerman-Waters

Loan Officer: Stuart Andrew Timmerman-Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

The Veterans United team were very communicative and committed to making the process as painless as possible. There was no time where we felt like we didn’t know things were happening. They gave lots of great help and information, and seemed motivated to give the best service possible.

headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

While I was expecting closing to be 30 days out, we still closed and thats all that mattered, thanks to the team here we were able to get the house I wanted, 2nd house I've owned and yet another successful exceptional service provided by the underwriting team, agents, and loan officer. Thank you guys for hard work in making sure everything went smoothly, I look forward to working with you all soon!

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4 out of 5 Stars
Would Recommend

I’m pleased with the simplicity that came with Veterans United and once I began working with Trevor, instead of the previous loan officer, the entire task was a breeze. The online features and checklist format make it all very digestible and allow me to sift through papers without feeling like I’m being waited on.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

4.5 out of 5 Stars
Would Recommend

The only thorn I experienced was as it pertained to insurance...
When I needed help finding a place, there was a dedicated Realty team.
When I needed help with the loan, there was a dedicated Finance team.
When it came to insurance, there were several individuals reaching out to me from separate teams.
Though the assurance that people want to help is good, it was confusing regarding who I should be talking to.Recommend a more intentional introduction with the concierge as the first step, followed by deliberate hand-offs between teams to ensure a continuum of customer care through each step of the home-buying process.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Everyone went above and beyond to accommodate our needs. We are truly grateful for the entire team. The process ran smoothly!!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

The team has been working with me for almost 2 years as I was trying to get qualified, letting me know what I needed to work on, through finally getting the pre-approval, working with me and even working to increase my pre-approval amount which I needed to get a home in my area. The team as a whole took calls (even after hours and on weekends) & walked me through “what’s next”, answer all questions and explaining anything that I didn’t grasp…including questions from our Realitor. Overall very happy with my new home and the teams work though the entire process. 10 out of 10 A+++

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Veterans United makes the home buying process almost effortless. This is my second home using Veterans United and I think so highly of there service I recommended them to my son and daughter in law when they were buying their first home.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

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5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

I first contacted VU in 2021, because we were fed up with the management of our apartment complex. Due to unforeseen circumstances we started the process, but never finished. We tried again, unforeseen circumstances kept us from going forward. Jake and Connie both kept in touch to let us know they were ready when we were. Finally this year we were able to get to the finish line. The team we had worked hard and quickly to make our dreams come true! VU is the best!

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
Would Recommend
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend

This is the second time we have used Veterans United and I cannot recommend them enough. We have purchased four houses throughout our military career and no lender compares to the experience we have with Veterans United. We had several consultations with other companies recommended by our local realtor that were uncomfortable sales pitches. Tyler made us feel comfortable shopping for our preferred lender and at no point pressured us with his services. I cannot recommend him more highly. Thank you for the wonderful experience!

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend

Veterans united has always been my go to for every house I have bought so far this one being number 3 and they have never disappointed me yet in fact they have somehow gotten better everytime. My family and I are grateful for the services you provide.

headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

4 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

More Reviews

See all 426,432 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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