Working with Carl and his team has always been a good experience this is why it's our 2nd time working with him.
There are times that we email or text him for questions or things we don't understand throughout the loan process, Carl is always there to explain and help us understand our concerns so we are never left in the dark.
Highly recommended and will go back to Carl if need to purchase another
home.
Customer Service is above and beyond!!!!!!
I was very lucky to get Kyle and his outstanding team. I had a lot going on at the end of my closing day and Kyle,Gray,the underwriting team, the closing team, and HBC all worked hard so that my closing was on time. If I had to do it all over again, this team is who I would request again every time!!!
I have been working with Tyler and the staff of Veterans United to buy our new home and to refinance it when a good drop in interest rates. Tyler and staff have kept us in the loop on how the market was going and when the time was right you have dived right in and got us refinanced in a short amount of time. When it came to signing the contract, Veterans United came to us to make it easier for us. Thank you so much, Veterans United home loans and especially Tyler Chinn and staff.
Sam was very patiently with me and this case - it wasn’t easy.Great Job Sam.
VU team was great, they answered all my questions and pointed out any possible issues as well as kept me up to date with the changing market and laws.
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I had an excellent experience working with Veterans United for my first home purchase, and I couldn’t be more grateful for the process. From start to finish, everything was smooth, and the team was incredibly supportive. A special shout-out to my loan officer, Kyle. He was not only professional but also genuinely caring and patient, walking me through every step of the process and ensuring I fully understood all my options. Thanks to his guidance, I was able to secure a loan and close successfully. I’m so grateful for the experience and excited to begin this new chapter in my own home! Highly recommend Veterans United to any veteran looking for a seamless home-buying experience.
I say this from the comfort of my very own home.
Everyone in the process was professional, courteous, and friendly. Great company and I'll continue to recommend customer to VU.
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Everyone has been so helpful and I really appreciate the time and effort that was put forth to help me.
Whoever had the idea to contact Veterans for better APRs, deserves a raise for that whole package. If it was a team, the whole team deserves a raise. Thank you Veterans United and my team led by Mike Jones.
When working with veterans United home loan you get the best of the best it's not just one person you get a family of great people that work with you to make sure your process is easy as apple pie I thank them they are the best
