This whole process was super straight forward and easy!
Jeremy is amazing loan office ,always ready to assist any questions and help .
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Experience first-hand why 364,030 homeowners give us a perfect score!
This is my second time using Veterans United to purchase a home. They will always be my go-to home loan lenders.
Except for the under qualified appraiser everything went great. Was kept up to date and helped with issues all the way through the process. Always had access to someone for questions and help.
My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!
Juliane was incredible. The whole team was great. I cannot thank everyone enough.
Lindsey is absolutely wonderful! I couldn’t rave about her enough! She is amazing! She is patient, kind and supremely helpful. Lindsey explains everything in such a thorough depth, I literally felt like she held my hand through it. I pray nothing but blessings and health, wealth to her forever.
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Having the app is a game changer and being able to email and text with the team is fantastic.
Fast, stress free, and excellent customer service. We felt valued and cared for during the whole process.
Jason was very knowledgeable, very helpful and always ready to assist us with any questions we had
Very good and helpful people especially for a first time home buyer.
Working with Chase and his entire team at Veterans United has been nothing short of outstanding. If I could give them 100 out of 10, I absolutely would.From day one, Chase treated us with professionalism, patience, and genuine care. Buying a home can be stressful—especially using a VA loan—but his team made the entire process feel smooth, organized, and fully supported every step of the way. Communication was exceptional. Every question we had was answered quickly and clearly, and we always felt informed and confident about what came next.What truly sets Chase and his team apart is how much they advocate for veterans and their families. They didn’t just process a loan—they guided us, educated us, and made sure we were in the best possible position throughout the entire journey. Their attention to detail, responsiveness, and dedication made what could have been overwhelming feel exciting instead.We are incredibly grateful for the experience and would recommend Chase and Veterans United to any veteran or family looking to purchase a home. Simply put: this is how homebuying should be done.Thank you again for going above and beyond for our family.


