Outstanding costumer service!
The team provided regular 'check-ins' to ensure I was informed of every step of the process. I received a phone call which adds a personal touch and shows exceptional care for a customer going through the process of purchasing a home. If I had questions, they were quick to respond with updates.
I became a homeowner within one month of my offer!
Stephen Bash was the absolute best. Kind, professional, caring. Exemplary leader and service
Absolutely amazing team, loved working with LISA she went above and beyond!!!! And I have already recommended veteran United to everyone I know who is buying a house. LISA DESERVES MORE MONEY!!! She truly is working above her pay grade and just made the whole process so enjoyable!!!
Friendly, patient and explained the whole process in plain language. Great service!
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I am very grateful for the support and encouragement that I have received from each and every member that assisted me !! There such wonderful people and so understanding of things and always there when you need assistance I appreciate each and every single one of you!!
I really appreciate the whole Vetrans united team , they helped me understand the whole process from the beginning until the closing .
My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!
Everyone was soooo helpful. Always got answers to our questions. So much extra help that was expected. Felt like rock star treatment.
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The best home buying experience ever! Very professional, very expert, very knowledgeable, very very helpful. No pressure ever, just exceptional customer support. Always available, very responsive. Genuine! We were embarrassed because of a low credit score and we were never made to feel bad: they were all just solution oriented and helpful with insights and guidance. They were all truly happy for us when our home closed successfully.
Had excellent recommendations.
You cannot go wrong selecting this amazing team!! Top top choice!
Made the home buying process incredibly easy!
I have nothing but great things to say, never felt more comfortable in this process working with my team. I say my team because that's how we felt and were treated from day one. Every member was awesome with every question and concern we had. Its how every veteran should be treated. Thank you so much!
Great to work with. Did not have any problems at all. Great experience
I highly recommend Veterans United Home Loans for all your home loan needs! Excellent team coverage, great response and communication, and wonderful to work with!
I cant thank Randy and Zachary and Bae Ellis, for all their help during this process. This was my second house so there were some hurdles I new my wife and I would need to navigate through, but with the help of this team, it was such a enjoyable process. So if i could I would give more than a 10.
Great job to the team that was assigned too me.
Corey Bichel was amazing. Because of him I was able to close on a complex loan. I had used VU before only to be disappointed at a last minute rejection from underwriting despite another loan company approving me. This time Corey got some basic details and was instantly able to find a solution despite another loan company saying it wasn’t possible. Huge help and got the close. Thanks.
