Fantastic team, wonderful to work with!!
Felt like I was lied to by craig on more than one occasion as was not called to go over closing docs as shari stated craig would. Was always hard to get a hold of as well.
Response from Veterans United
Hi Raul,
I'm sorry to hear you felt misled and had a difficult time getting in touch with your loan team. I understand how frustrating it must have been not to receive the call you were expecting before closing. I'd appreciate the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
If you're looking for a one-stop shop for buying a house, look no further. These folks will take excellent care of you and your family from start to finish.
We are thankful for Veterans United's service!
Cory and his partner, Den
Then entire process was relatively painless. The team handled our concerns quickly and professionally, all in all an excellent experience.
If you want a company that will be as excited and treat you like family.Then this is it.If you are looking for that best friend that knows everything about home buying and all the ends and outs and wants the best for you and your family...AND can help you make your dreams come true?!?!YOU have found the EXACT company.They really do mean exactly what they say in their ABOUT US page.And they will do just what they say.
Veterans United was amazing throughout the home buying process! Tyson Smith and his team were there to answer all my questions as a first time home buyer and helped me every step of the way. I would highly recommend them to any friend or family member looking to purchase a home!
Great customer service.
Jake Force was amazing and I would recommend him to anyone.
The whole team was exceptional...they were all very professional, knowledgeable, helpful and courteous
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I would recommend them if you’re buying a home for the first time. They’re great at streamlining the process and making things very easy. but if this is your second home and you’re familiar with the home buying process. You can definitely shop around and look at better rates.
Austin and the rest of the team worked hard to get us into our forever home! As first time homebuyers they made this process very easy for us! Thank you!
Veterans United made purchasing my home easier than 1, 2, Done. Pre-qualify, pick your home, and they will do the rest. Thanks for a team of professionals who really knows how to get the job done. Thanks Denise and Team for seeing this through.
Everything went so smooth and they definitely know what they are doing . Every interaction with them was pleasent and they answered every question I had
Everything was great, the app and document uploading portals were very user friendly and made the process much easier than I’ve experienced with other lenders.
