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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,580 reviews
811 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,580 unfiltered reviews

Starting on Page 140 of 15,286. Return to Page 1

5 out of 5 Stars
headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars

This was my second time using Veterans United. Jeff Gordon and his team: Kathleen, Zachary are all outstanding people to work with. They all answered any questions I had, provided information so I was kept informed throughout the process, and provided information regarding services that I needed or may need at my new home. I highly recommend!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

4.5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

4.5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Photo submission from Timothy B.

VU best mortgage company ever & made this otherwise painful process a pleasant one!!Can't thank VU enough for staying on track during this process & appreciate their highly professional team & will most definitely use them in the future if needed & will very much recommend them to any future potential clients!!!Best regards,
Tim Bell

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

Michael Peters and Neisha White were outstanding and very patient. They were great with communicating every step and always kept us informed.

headshot image of Michael Peters

Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

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5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

These people make buying a home as a veteran so simple and easy.If I had to do this process again, I would want this team and company to bat for me again.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

4.5 out of 5 Stars
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars

Jeremy along with Jordan have been great to work with. Their exceptional professionalism and expertise made this an easy transaction.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Photo submission from James S.
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

Questions were answered promptly. We had a wonderful real estate agent on the purchase end

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

I want to thank Cory and his crew for making buying a home so easy! I truly appreciate all the help they gave me!!!

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

Ready to see for yourself?

Experience first-hand why 365,145 homeowners give us a perfect score!

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5 out of 5 Stars

I can't say enough good things about Heidi, Bailey and all the staff I have worked with over the past 3 years at Veterans United. They are pleasant, organized, professional and saw my refinance through to the end. I would work with them again in a heartbeat!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

Kenny and team handled my loan process with care. I was able to get all of my questions answered. He made sure I had a great understanding of the loan and process before moving on to my next question. No matter what time I called Kenny was able to speak with me or call me back.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Best experience purchasing a home, great team will consider using this company if I purchase a home. Will be telling family and friends about this company.

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

4.5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Photo submission from Matthew P.

Ryan, Kari and the rest of the Veterans United team were Amazing! We’ve never dealt with a lender that was so customer focused serving veterans. The mortgage process was made easier with the ability to provide the documentation electronically and have Ryan, Kari and team always available for questions and guidance. We closed on our team home quickly without any delays. We can’t say enough great things about the Veterans United team. We highly recommend them to anyone looking for the best VA loan experience. Overall the process was one of the best purchase and mortgage financing experiences I've ever had. I highly recommend Veterans United, Ryan, Keri and Mark.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

3.5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

The team was great on how they handled my loan and account.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars

My experience with Veterans United was truly exceptional. From the very beginning, the team demonstrated professionalism, transparency, and a genuine commitment to helping me succeed in purchasing my home. Communication was consistent and clear, and I was never left wondering what the next step would be.What stood out most was how supported and valued I felt throughout the entire process. Buying a home can be overwhelming, but Veterans United made it feel structured, manageable, and even exciting. Every detail was handled with care, and any concerns I had were addressed promptly and thoroughly.I am extremely grateful for the dedication and hard work of everyone involved. I would highly recommend Veterans United to any Veteran looking for a smooth, trustworthy, and outstanding home-buying experience.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

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