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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
457,493 reviews
825 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 457,493 unfiltered reviews

Starting on Page 140 of 15,250. Return to Page 1

5 out of 5 Stars

They team who worked with me were outstanding! Friendly, professional, and one what the hell they were doing.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Photo submission from Daniel A.

I became a homeowner within one month of my offer!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

A Thousands THANKS 😊 to Jose Banuelas and Cierra Halbirt. It was a tiresome journey, but they kept us motivated. They both were so professional and friendly. They kept us calm through the whole journey. They weren't satisfied unless we understood every step that had to be taken. Very satisfied with the both of them. Will refer Jose to friends and family. SATISFIED YES 😌 Thank you Jose and Cierra...

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

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5 out of 5 Stars

Each dept was very communitive and very friendly.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

Thank you for your outstanding customer service. Also, your website is excellent!

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars

Very streamlined and responsive during the process.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Everything was easy and outstanding service

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Photo submission from Anthony P.

My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

4 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Tony and the rest of the loan team were phenomenal. This was the easiest homebuying process I’ve gone through, and we’ve moved a lot…
The team also helped a ton by showing me that I hadn’t used all of my VA loan eligibility, even though some was tied up in another property. This will save us a significant amount over the life of the loan with the lower interest rate.I would 100% recommend Veterans United to anyone who was looking to buy a home.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

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Experience first-hand why 364,209 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

I can’t recommend this team enough! As a Veteran and a first-time homebuyer, I was looking for a process that was straightforward and supportive, and that’s exactly what I got.
Katie Smith was an absolute rockstar. She was always there to pick up the phone when my wife and I had questions, and she stayed on top of every detail, calling us personally whenever important info was needed. She made a complicated process feel easy, and we are now settled in the perfect home because of her hard work. If you're looking for a loan officer, go with Katie—she’s the best!

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
Photo submission from Selina C.

I highly recommend Veterans United Home Loans for all your home loan needs! Excellent team coverage, great response and communication, and wonderful to work with!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

I worked with Heather Carmichael and her team for a VA refinance. Heather and her team were extremely helpful and the process was very easy. I would definitely recommend them.

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

Bill and his team blew us out of the water. The home buying process can be daunting and intimidating. From the very beginning we were welcomed with a clear and informative line of communication to answer any questions we had. Punctual responses were extremely helpful to the smooth process of going from pre-approval to keys in hand in under 2 months. Somehow with all that efficiency every single member of Bill's team himself included showed a level of professionalism, compassion, and care with every call. The only downfall is that we can only give one 10☆ rating and not more. We will only recommend Bill and his team along with veterans united to everyone going forward.

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars

Our whole team at Veterans United was AMAZING! Every single person was so kind and accommodating, and truly went above and beyond for us. As first time homebuyers we walked into buying a home completely clueless and Robert, Melissa, and the rest of our team left no stone unturned when making sure that we were educated and comfortable during the whole process. If we had a question they were super quick to respond at any time or day of the week. I would recommend Veterans United one million times over! Thank you for everything you guys did!

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

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