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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,504

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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3 out of 5 Stars
Would Recommend

Communication towards the end seemed to break down but we got through it

Response from Veterans United

Hi Jesse,
I’m glad to hear you made it through to closing, but I’m sorry that communication didn’t feel as strong toward the end of the process. Wrapping things up should feel smooth and reassuring, not frustrating, and I regret that we fell short there.

I appreciate you sharing this feedback, and I’d love the chance to learn more about where things broke down so we can improve. If you’re open to it, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST, and we typically respond the next business day if messages come in after hours.

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

From start to finish, Veterans United communicated quickly and effectively making the home buying process simpler. All hiccups that occurred through my the seller realtor that I had been dealing with were handled in a professional manner by the VU team and they were able to guide me in the best way to ensure I could move into my first home. 10/10 would recommend.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
Photo submission from Austin R.

Was such a better experience than I ever thought it would be. Veterans United helped us get into our dream home even during a sellers' market. Justin was nothing but supportive and transparent and helped me through the entire process. Could not be happier to use my VA Loan benefit with help from the Veterans United team!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

This is my second purchase using VU and I couldn’t be happier, both times the team has helped make the experience as easy as possible for all parties

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Very professional and courteous. Always gave timely updates and informative.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Danielle and Becky were amazing. They made our home buying process so easy. They were always quick to respond and follow up. Thank you Danielle and Becky!

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
Would Recommend

Casey and his team, as always, have been wonderful to work with! They are fast, efficient, and knowledge. They are true experts! I will always recommend VU, and specifically, Casey. VU will continue to receive my business.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Very Accommodating to a first time buyer, walked me throughout each step, Guidance and inform to made such big decisions. This created ease of the Stress one goes through to make a life long decision! Thank you all Greatly!

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

4.5 out of 5 Stars
Would Recommend

Fast service. Competitive options

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
Would Recommend
Photo submission from Christine F.

Just want to let yall know you are awesome! Thank you for being there to help us military folks and thank you for being so nice and helpful every step of the way. Also, the gifts are above and beyond and we cant thank yall enough for our pizza night gift!
Again, just thank you for everything!!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

You made buying a home super easy. Thank you !

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend

Great people, excellent followthrough. We closed in 30 days after initial offer on house. Brandon was helpful and ahead available when questions arose.

headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
Would Recommend
headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
Would Recommend

Very good to deal with!!!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

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5 out of 5 Stars
Would Recommend

I was super grateful to have such a wonderful team help us through our first home buying process!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Megan and her team diligently and patiently walked me thru the loan process and made my experience seamless and enjoyable. I would reforme VU and Megan to any veteran wanting to buy a house.

headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
Would Recommend

Veterans United is an upstanding organization who is there to make veteran home buying seamless and painless.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
Photo submission from Frederick S.

Our experience with Greg Heins & his team was more than we could have imagined. They went above and beyond helping us in getting our “dream retirement home”.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Absolutely wonderful team to work with. They were all super on top of everything and advocated for me when the sellers were taking a long time to respond. Everyone was super friendly and able to answer my questions and walk me through anything I didn't understand as a first time home buyer! Highly recommend.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Jodi and Shannon was amazing to work with! Hands down the best at what the do!!! Would recommend them to anybody and everybody!!!!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4.5 out of 5 Stars
Would Recommend

Was really easy & stress free! Veterans United did all the work & all I had to do was review & sign. Great team with advisors all the way for any questions!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

More Reviews

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