VU got me an excellent interest rate and made sure our wishes for were met.
Joe Ferling and Joe Hooker are great, Mr Ferling guided me through this home buying experience like a true professional, I never dreamed I'd own a house that i really love and I feel I owe it all to the Joes and I'm forever grateful, thanks so much.
All I can say is "WOW" Luke Thurman is the man in customer service, and Amber Brown is the "Lady". On the very first day that I spoke with Luke I could feel the highly positive attitude in his voice. Honestly hands down I was highly impressed.
Some of the paperwork requirements seemed odd. It seems peculiar that the processing of a home loan would hinge upon proof of payment for a Netflix account.
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The process was easy and smooth because they explained clearly everything we needed to do. Jon and Kendall answered all our questions quickly.
t;he best
Every time we talked to someone about our loan, it was always a different person and none of them were on the same page as far as what they wanted
Everything went great. There was one small problem at the end because someone sent the paperwork in two emails and the lawyer only opened one cause she thought it was the same stuff. That cause us to have to go there twice.
Zach is very professional and has helped us buy twice, we consider him a friend!
My experience with veterans United home loans is very very positive they did with this city we going to do when they said they were going to do it and they even went far Beyond my expectations and trying to meet my deadlines
Process was straight forward; no hidden fees, clauses, etc.
The loan officer can make it or break it. My experience was what it was because of the attentiveness, knowledge, and overall training that was apparent in my loan officer Ashleigh Quinn NMLS 342058 and her assistant, Amanda Richardson NMLS 1123026.
Communication was awful I wouldn't get a response back for 3-4 days, Then asked for another document that I've already sent them to be waiting more. My closing date got pushed back because they were sitting on my paperwork for several days.
