Everyone I worked with was great. Staff was punctual with Communications and received emails and or text messages as the closing neared.
This company and team are highly recommended in our book! We will be (and already have) sharing Veteran's United and Dustin to every veteran we know!Thank you, and God bless you all!
Everyone on the team ( yes you get an entire team) was great to work with, very responsive and helpful in answering all questions.
Very pleased with my experience . We had a great team that helped us every step of the of the way and made our home buying experience as stress free as possible. can’t say enough on how happy we are with the team we had
Meh, it's all about money. I was welcomed with some sort of "gift" last week--never got it. They are okay. Not any better or worse than any other mortgage broker you would use.
Response from Veterans United
I'm sorry your experience left you feeling underwhelmed Devin, and I can understand how frustrating it would be to expect a gift and never receive it.
I always want our service to leave a positive, lasting impression, and I'm sorry we didn't meet that expectation. I'd appreciate the opportunity to learn more about what happened, including the gift you mentioned.
If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you contact us outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
Only issue really that there was was communication between departments that's really about it
Brice and team were super helpful in every step of the process. From start to finish they made the home buying process an easy and enjoyable process. Highly recommended for any Veterans looking for a new home!
It was great and they were very good at making it happen
Really had a smooth experience, they did their absolute best to find the best loan for us. We truky appreciate all the hard work.
Working with my team members at veterans united was an awesome experience. They worked with me and helped me understand everything happened with my first home purchase.
From the very beginning to the very end VU made my process smooth & easy
They bent over backwards to make this happen. Good job team.
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Veterans United gave a great experience and everyone on our team were very helpful
I have had such an amazing experience ! My team assisted me with the preapproval process by making suggestions on how I can increase my score. Once I was where I needed to be the rest of my team hit the ground running. Found my home and they had me in that home by day 33. It's my first home buying experience so naturally I had a ton of questions, my team answered promptly and with such grace and respect that allowed me to feel safe enough to come to them with anything. They kept me in the loop every step of the way, they communicated with my agent to also ensure she was also informed. They have accommodated and ensured my comfort throughout the home buying experience. Highly recommend working with Veterans United because my team was so professional and respectful I can only assume that is the VU standard.Team members:
Natalie Kane (RE agent)
Sam Kruvand
Adam Crutchfield
Gina Overshiner
Brittany Lucy
