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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,084

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 472,084 unfiltered, unedited reviews

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3.5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Everyone at Veterans United treated us like family we will always be grateful

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend

This whole process is very stressful and everyone that I delt with were so understanding and did everything to help me over and above what they normally have to do! They were so kind to me and my 79 year old ways! I lost my 15 year old dog that was my life and they were so kind knowing that I wanted to get him to the new house and give him the joy of being safe and feel free to walk on his own! I am so grateful to everyone.

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend
Photo submission from Troy W.

From when I first started out, everyone has been kind, courteous and professional. Couldn't ask for a better team to assist me with my first loan.

headshot image of Brianna Payne

Loan Officer: Brianna Payne

NMLS# 1992841

5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

I was retiring from the Air Force after 20 years and never purchased a home. I was hesitant to purchase a home because of all the stories I had heard from people serving. I was having a conversation with a fellow service member about how I was not looking forward to all the hassle of buying a home. He stated he went through Veterans United and they made it easy. Following his advice, I googled the number and had people help walk me through the entire process. Although there were hiccups none of them came from Veterans United. These obstacles were on the sellers side. Regardless, they made sure I stayed informed and helped me and my wife get our dream home. I would highly recommend them to anyone anxious about or just wanting to make buying a home easier.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Jacob Elliott

Loan Officer: Jacob Elliott

NMLS# 2732463

5 out of 5 Stars
Would Recommend

Good service.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

We couldn't have asked for a better loan officer than Christina and her team! They helped us secure our home with ease. It was a long process with lots of hurdles but they were by our side every step of the way. They have excellent communication and were always quick and effective with each new task that needed to be completed. We would 10/10 recommend Christina and Veterans United to family and friends!

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Ryan was always quick to get back to me with any questions I had and helped me out with my paperwork

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
Photo submission from Jacobus M.

The whole process was easy and Charlotte kept me well informed. This is our 4th house and Veterans United was the easiest company to work with!

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
headshot image of Laura Wilson

Loan Officer : Laura Wilson

NMLS# 2416449

5 out of 5 Stars
Would Recommend

This company is the most professional, customer service always over an about. We will recommend them 100%. We will never use anyone else. All our of family will be use in Ryan Davis and Abby Wandel!

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
Would Recommend

The team that helped me from veterans United was extremely helpful and caring. The service felt very tailored and personal. They even sent a wonderful gift box that included a truck book for my son which I didn't even remember mentioning are his favorite!

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend

Always a pleasure

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend

I've worked with Aaron Madrid in past..10+ years ago. Because of the great assistance he provides I chose HIM when I found myself looking to buy a new home. First one place then another offer a period of SIX MONTHS to find the right place and work out all the numbers. I had offers from other companies and recommendations but MY EXPERIENCE keeps Aaron in the lead. If I have a "next time" I will be calling him first. Guaranteed.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Rachel was my loan officer for my first mortgage six years prior and just amazing! When I went to apply for a new loan this year I wasn’t sure who my loan officer would be but hoping by some grace of God they would be as great as Rachel and we got Rachel AGAIN. That’s probably how it works but I had no idea! I was so pleased to get Rachel again and would recommend her to any and everyone! She was even willing to help when she wasn’t officially our loan officer (during the application process). She was responsive in the weirdest times of day and if she couldnt answer right then, someone did! She helped with EVERYTHING. She helped me with questions I had even if they weren’t in her realm of her job. I truly believe she had our best interest in mind very step of the way. We texted back and forth over our numbers over and over until we were comfortable with the number with no annoyance or irritation in sight! She was a BLESSING to work with and hope many other people get to work with her and I know for a fact even though we closed, she will 100% help with anything I may need help with. She also made the stressful process of buying a house seamless and straight forward! I’m sure the other loan officer are great but I count myself lucky to have had her during this process. Go get you a Rachel!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

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5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

Levi and his team were great to work with and made sure everything was taken care of

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
Photo submission from Alfred E.

Thank you to Veterans United and their team for helping us get into our new home. Special shout out to our loan officer, Zach Huckaby for the outstanding service he provided our family.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend
headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
Would Recommend

Jake Force and the entire Veterans United team went above and beyond to help us find our home. Our home search lasted several months, took us across multiple states, and even included a major lender error that could have completely derailed the process. Thanks to Jake’s expertise and the resources available through Veterans United, they were able to resolve the issue and secure our loan approval before our planned closing date.I highly recommend Jake Force and the Veterans United team to any service member or veteran looking to purchase a home. Their professionalism, dedication, and commitment to their clients made all the difference in helping us achieve our goal of homeownership.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

More Reviews

See all 472,084 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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