Very responsive. Phone calls and emails were always returned expeditiously. There was always a team member to speak with if the primary contact was not available.
Veterans United dedication and professionalism is all about helping veterans attain the American Dream, a home of their own.
Sam Yoo is a great person and easy to work with. I would not recommend Kendal Eckels.
Staff was for the most part efficient and reliable. Very few hiccups during the process but even when there was they handled them quickly and professionally.
Everyone was on top of everything.
Steve and his team were great to work with. They were very helpful and answered any questions that I had. They made the process easy and quick. I would highly recommend them to any veteran that needs a home loan.
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Veterans United provided me with excellent service. No other lender has been as helpful and responsive as VU.Allison Basnett did an outstanding job handling all of my documentation and setting up the closing.Eric Hermann did a great job.
Great customer service. I will contact VU in the future for sure.
Lots of hard work by my loan officer Shane Miranda
VU was ready to close within 11 days! That's a huge advantage for veterans buying in the Denver Metro market.
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David Nagel was awesome and always helpful. Already referred one of my friend's to him.
Long process but we'll worth the wait. Helpful personnel.
The team was very knolegeble and ready to assist any way possible. Always friendly and concerned to my needs and ready to find a solution to move the loan process forward. As a team player, I knew I was on the right track with my loan handler.
The information and proof needed to obtain the mortgage took us a while to gather. However, because the VU's home loan process is so streamlined we still closed our loan in 32 days = we are extremely happy.
