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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,139

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

My VU team was awesome and made us feel like we matter. Great experience and we would highly recommend

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Would Recommend
Photo submission from Ricardo D.

100% recommend Jon was very helpful every step of the way. Thank you Veterans United and the whole team who helped make our dream come true!

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

The entire process.went as expected. Not a problem of any kind.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Veterans United made buying a home simple and relatively streamlined. Their website was the best, and I could see everything about my home buying experience. I felt really respected and in the loop. I'd recommend them to anyone!

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend

Would recommend you all the time.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

VU definitely makes the home buying process easier from a mortgage standpoint. Most questions are already answered and available anytime you want and the documentation process was a breeze.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

We chose to use Veterans United to refinance our home because of the great customer service provided by the team throughout the entire process. So it was a no brainer when we decided to refinance for a lower interest rate. And we weee not disappointed, we did not have to leave the comfort of our home to do anything…We signed everything online and the notary came to the house for the closing…Perfection..

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
Photo submission from Rhonda P.

Veterans United made the whole loan process a breeze. I was kept informed all throughout the process. The online portal made it easy to submit documents and complete necessary steps. Thank you VU! From offer to close, VU team Josh Jennet, was on deck and ready to help. The whole team made the experience painless and with the online status and to-do lists made it effortless. Past home buying experience can't compare. All my questions were answered when I needed them answered. Thank you, thank you, thank you Veterans United for making my condo ownership dream come true for this female Navy veteran.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

Absolutely a "great" experience.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

You couldn’t get a better team to work with you knowledgeable understanding just great people

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

As a full-time student and full-time employee, my schedule is incredibly demanding. This team was incredibly understanding and accommodating throughout my refinancing process. They ensured I felt comfortable every step of the way, and any questions I had, they made sure I was informed and confident in the decisions I was making. I truly appreciate their patience, professionalism, and dedication to excellent service. Thank you!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

Trying to get financed and close on a home is extremely stressful. There will be times when your loan officer will need to be "creative" and will ask for things that don't seem to make sense. Just go with it... they need the deal as much as you need the loan! At Veterans United, my loan officer did exactly that. And I was like "Why does she need this? Or what do I have to provide that?" In the end, my loan was not only slightly lower interest, I was able to close easily due to proper documentation and every possible issue considered and resolved ahead of time. Again, extremely stressful no matter how good your loan officer is. It took a month and a half but this went smoothly. If I knew then what I know now, I wouldn't have worried so much about the loan crashing. So, I'll pass this along to whomever will feel better after reading it. Ciao!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

0.5 out of 5 Stars
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend
Photo submission from Geoffrey N.

Buying a home was a smoother process than we thought, all thanks to the hard work from VU! Thanks Chance & Team, y’all rocked! If you’re going VA then the only choice is VU.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars
Would Recommend

Overall the team I was working with felt like the “A” team every question every concern was addressed. It was almost to easy to close on the house. You guys really helped my wife and I out and I’m very grateful that we no have a place secured. Thanks for my first home purchase this one was special as it was my grandmothers home. I can’t say enough great things. Thanks fellas.

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

I loved my experience. Made it simple easy and were very understanding that I had so many questions on home buying

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

We can’t imagine a better team to see us through the purchasing process. They are good people with the best intentions for their clients. The availability of the team is unsurpassed. I can’t give high enough praise. I will recommend VU to everyone, vets and non-vets alike. Mahalo Nui Loa Veterans United!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

More Reviews

See all 424,139 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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