VU was always helpful from start to finish with our home buying process. From the moment our offer was accepted, our lending team moved quick to help us close by our deadline. I'm very happy and satisfied with the work Alec, Sarah, and Chasity put in for us and am thankful they were always available to answer questions, or push through paperwork in a timely and efficient manner.
From the moment my husband and I were interested in buying a place of our own Benji was there the whole time explaining everything we didn’t understand. As first time homebuyers we really appreciated his patience. Benji put us in touch with an amazing realtor and when we found a place perfect for us Nichole handled everything! We even had Josh help us to find who our utilities are under and even deals on internet and moving help.
I hope this team never changes cause they have it all down to the tee.
The whole team was awesome
EXCELLENT!
The team at Veterans United are all assume. I was in great hands from start to finish! They are all amazing professionals.
It was a very fulfilling experience. I always had access to everyone. I felt everyone truly wanted to help me. It was also relatively painless. I can’t thank my team enough! Thanks veterans united!
Veterans United is by far the best. They go above and beyond my expectation!
My team for buying a home was outstanding, so much so that I am planning on joining the VU team once i retire from active duty.
I wish I could fit in to this comment box how hard this team worked to help me get this house without writing an essay. There was not only consistent communication about our closing costs, but also updates about our loan as a whole, various links to ensure a smooth move in, and they worked around my schedule as an active duty member with a mother who was a full time mother, I would recommend anyone I come across to them. As a first time home buyer this was not only made understandable to me but they were willing to teach me when there was a lack of understanding on my part. Even when I thought this house would not be a possibility for me they jumped through hoops and fought hard to get me to this point, now I’m a proud home owner and I’m able to give my family the life they should have and there will never be a point when I regret saying so, I will be happy and willing to work with this team again or even just this company as a whole and I hope you tell them this, everyone involved deserves a raise and praise
I will definitely recommend your company to friends that are looking to purchase a home. Thank you for all your help.
Response from Veterans United
Austin, it is important for us to incorporate customer feedback whenever possible to improve our service. If you are willing to share more information, please contact a member of our Client Advocate team for continued support. We value your input, and we are disappointed we were unable to meet your expectations.
10 out of 10
I will 100% recommend to others and I would/will use again. Thank you Bradon!
Professional Team, we were amazed how quickly the process was.
I just felt taken care of. This being my first home it can be a little daunting and very stressful. I felt like most of the stress was taken off my shoulders. The paperwork was easy and fairly transparent. I had a wonderful team.
