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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,931 reviews
870 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,931 unfiltered reviews

Starting on Page 14829 of 15,398. Return to Page 1

5 out of 5 Stars

I had a legal issue with the home , nothing at all to do with VU. But they backed me 100% and made sure I was taken care of.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Carla was amazing. She made my first home buying experience an amzing one. Although I was physically located in Hawaii during the process, she kept me in the know and ensured that I was fully aware of what to expect each step of the way.

headshot image of Carla Steiner

Loan Officer: Carla Steiner

NMLS# 796567

5 out of 5 Stars

Over all Jody work and answer all my questions in timely manner. Sometime expect answer the next day or following Monday an he replied within hours.Definitely it was a pleasure working with him.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

3 out of 5 Stars

The only thing I would change is everything waiting to the last minute to go forward.

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars

Over all experience was awesome!!

headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

3 out of 5 Stars
headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars

When I first contacted Stuart he went through the process with me and se up the proper time frame for me to contact him when I was actually ready to buy a home which was about 5 months after our initial contact, and he remember who I was.

headshot image of Stuart Waters

Loan Officer: Stuart Waters

NMLS# 1085398

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5 out of 5 Stars

Zach deserves a pay raise. His professionalism, knowledge and agility exceeded my expectations. Zach also kept me informed through the entire process. I would recommend Zach to others.

headshot image of Zachary Kieffer

Loan Officer: Zachary Kieffer

NMLS# 1025330

4.5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

This is was my 3rd home purchase and 1st with VA; by far the best and smoothest I've ever had. From my initial inquiry online Bill Bales was in contact and excellent throughout the entire process.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars

Very helpful and always there to answer your questions.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Our home loan and process was not what I would call normal. There were some set backs, mostly our fault, and Billy and Melissa worked hard and were dedicated to helping us as much as they could.

headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

4 out of 5 Stars

I was very satisfied with the majority of my experience with VU. Although the process got hung up at times Josh Billington was the person who went above and beyond to help me out. Josh should be recognized for the taking that extra step to help out

headshot image of Barby Wulff

Loan Officer: Barby Wulff

NMLS# 177100

5 out of 5 Stars
headshot image of Joseph Newberry

Loan Officer: Joseph Newberry

NMLS# 920498

5 out of 5 Stars
headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

4 out of 5 Stars
headshot image of Steven Humble

Loan Officer: Steven Humble

NMLS# 1126161

5 out of 5 Stars
headshot image of Deborah Rau

Loan Officer: Deborah Rau

NMLS# 308629

5 out of 5 Stars

I worked with Jon and Ashley at Veterans United. This was my 3rd mortgage and 2nd VA mortgage and the process was flawless. I had some anticipation about working "long distance" but never once ran into any issues.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

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Experience first-hand why 368,026 homeowners give us a perfect score!

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5 out of 5 Stars

everyone at vetrans united were terrific and very helpful thank you all very much from myself and wife

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
headshot image of Garrett Holzum

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

This company was awesome to work with, they helped fix my credit and get done what needed to be done to get us the house we wanted

headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars

I appreciate the how they explain each step that were needed as well as to making sure that I understand the process for the different forms.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Scott Thompson

Loan Officer: Scott Thompson

NMLS# 1068776

5 out of 5 Stars

Between Kayla and Eric they made my experience of buying my home a pleasant one. I'm confident that I would recommend Veterans United to my friends and to all of my fellow Veterans. Thank you all. Nicholas Mottola (USMC) retired..

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

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