Veterans United did a fantastic job on my very difficult home search. According to my lawyer I also got a great deal on my loan.
Ryan, Amanda and the entire team were absolutely professional and amazing! I would strongly recommend VU to anyone.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
An amazing company to work with! Made my first home buying experience extremely easy, and painless. I didn’t have to do a single thing myself. They’re always available to help with anything you could think of, and go above and beyond!
We started this journey two years ago with Chris Primer at Veterans United. From our very first conversation, Chris made us feel completely comfortable — like we weren’t just clients, but family. He never once made us feel less than or unworthy of his time, even though we had a long road ahead to get everything in place.Chris laid out a clear plan for us, telling us exactly what we needed to do over the next two years to become ready to buy. He gave us guidance on improving our finances, strengthening our credit, and getting all the necessary documents in order. It was never rushed, never pressured. Just steady, genuine support.What stood out the most was Chris’s around-the-clock dedication. No matter what time we reached out — nights, weekends, even holidays — he was there. Always patient, always kind, always ready to answer our questions or calm our nerves. As a veteran, I can say it means everything to have someone truly respect your service and invest in your success like that.Veterans United lives up to its name by putting veterans and their families first. But Chris is the reason this experience became so personal and meaningful for us. Because of his expertise and encouragement, we finally closed on our dream home — something we once thought was out of reach.If you’re a veteran thinking about buying a home, do yourself a favor and call Chris Primer at Veterans United. He will treat you with dignity, walk beside you through every high and low, and celebrate right alongside you when you finally get those keys. We are forever grateful.
Ensure all members of team coordinate with vet.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
The loan process was a straight forward easy one.
Very amazing team to work with
Very easy to get my first house
All around amazing group of people who just want to help and listen
This is my first home purchase so the process got a little overwhelming! Some of the documentation I needed were out of my control or I needed other people to sign off on! Being in a time crunch with the military worked it got frustrating at some point!
Poor communication
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
I wanted to take a moment to express my heartfelt gratitude for all the exceptional work you all did in helping me with my home buying process. Your dedication, professionalism, and guidance made all the difference. I truly appreciate your support and expertise throughout this journey.
