For the underwriters- common sense needs to be applied in some cases, when I used a cashier's check I should not have had to get proof that it cleared the bank, its a cashier's check, only cash is more of a garunteed payment.
More verbal communication for important information. I found that sending information via email was great, but not very effective when trying to communicate quickly. I found that sending hard copies of documents through the mail and receiving them via email were confusing at times to decipher what was important or either extra info to keep for my records. Overall we are in our new home and are extremely happy!
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Educate underwriters on non-traditional 40hr a week jobs, such as freight train conductor, as I had to prove my mileage was not an extraordinary expense to be penalized for. I Felt like my integrity was being questioned. As a retired veteran, I felt insulted.
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I would be up front with the Veteran about all the necessary documentation that will be required over the course of the loan application process. For example; if a request by VUHL for documents A - H is made on Monday, do not further request documents I and J on Thursday, then documents K - N the next Monday. Simply request docs A-N on the first Monday. Then when a closing date is scheduled; keep that date! Do not schedule a closing on Friday and then tell the Vet on Thursday at 4:30 pm the closing is postponed until the following Monday. By then the Vet has already taken Friday off work and scheduled movers for Saturday. To cancel movers with less than 24 hours notice costs the Vet his $100 deposit. His place of employment may not allow him another day off until after the following payday.....so what is he to do if he can't get to closing on Monday?
