Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

392,443

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 392,443 unfiltered, unedited reviews

Starting on Page 1517 of 13012. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

0.5 out of 5 Stars

We have bought four different homes from four different lending companies. This one by far was the worst to deal flat out lying and saying they hadn’t heard from someone when I’ve got an email traffic that they talked to her and had correspondence with them more than one. Giving us the final different things to do give us a list of give people a list of what they need to do on day one so that doesn’t seem like you’re jumping through hoop after hoop after hoop.

Response from Veterans United

Terry,

Thanks so much for the feedback. We'd like to learn more. This sounds like neither the experience nor the integrity we're committed to. If you're willing, our Client Advocates are here to address any concerns or lingering questions you have for us. We sincerely care about your experience. When there's an opportunity for improvement, your feedback tells us exactly where and how to do that. We hope to hear from you soon.

Thank you all the same for letting us serve you,
Kendra, Client Relations

4.5 out of 5 Stars
Would Recommend

Everything went great with Cody. He answered all my questions in a timely manner and was always very responsive. The insurance person, I believe her name was Jennifer, was a different story. We had two separate phone calls scheduled and she missed both of them by at least 30 minutes. We ended up having to set up the insurance through emails.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Overall with this being our first time going through the process we are very impressed with the team we had! They work awesome together and it showed! My team would go to bat for me when it was needed! Thank you all for taking more time to address problems with our agent and go above and beyond making sure we were taken care of! Keep rocking it Veterans United and thank you for taking care of our veterans!

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
headshot image of CJ Harrawood

Loan Officer: CJ Harrawood

NMLS# 2177972

5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend

Thank you

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of George Eastergard

Senior Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

All of the staff is completely professional and competent. I am going to recommend Veterans United to all family and friends.
100 % satisfied. Wish all previous loans could have had gone as smooth as this one.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

VU Staff/Friends/Family/Random person reading this,HOME BUYING IS STRESSFUL! The process is hard, unforgiving, and quick. One moment you can be looking at a home and the next moment it's gone and pending to someone else because you wanted to "wait" or "think about it". Take action on the venues you like and ask questions to everyone you meet along the way. I didn't know much going into my homebuying process and had to learn as I go. The team I worked with helped me through it all and gave me the knowledge to feel secure in my decisions.

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Was a very good experience. All expectations clear. They were always fast getting me an answer any time i texted with a question. A+!!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

Very helpful, awesome team!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

Ready to see for yourself?

Experience first-hand why 308,018 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

Veterans United... It is difficult for me to describe my experience without tearing up. Owning a home has been a life long dream of mine and I could've never imagined the love, support, and care I received from my home buying team. There wasn't a single moment I felt VUHL wasn't there for me or walking alone in the process. I must admit, buying a home was a difficult decision for me. My team certainly helped to ease my fears, educated me, and provided a support to me that rivals any support I've ever received in life. I'm not only thankful, I'm very proud to have selected VUHL. My VUHL team often said to me... "Thank you for your service." My response... "It was an honor to serve you."Thank you so much my VUHL team and I will be in touch if only to say hello. I will never forget you.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4.5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Every second of working with the team I had was a joy and they made the process feel so easy and stress free they 100% look out for you and will take care of you and I would definitely love to work with them again in the future

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
Would Recommend
headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

More Reviews

See all 392,443 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: $0 Down VA Home Loans
3,408 Veterans started their online quote today.