Response from Veterans United
Thank you for your feedback, Devon. Delivering exceptional customer service is important to all of us at Veterans United, and we care a great deal about learning more from you on this matter. A member of our Client Advocate Team is available to speak with you and discuss ways in which we can improve for future veterans and their families. Please reach out to us for additional support.
Any veteran should use these guys super easy process and for a first time home buyer was just a amazing experience they have you the veteran as their priority
I really have nothing but good things to say, if there were a list of teams on like a power ranking scale, or those tier lists like the kids these days do, they’d be amazing… S Tier… you name it. No team could have been better!
There r a couple slow downs or miscommunications maybe a once a week huddle over accounts that r shared would be helpful. I called or emailed a couple times and there was a little bit of confusion as to who was doing what or who would get back to me. The videos of instruction and about the process and next steps r superb. No other institution is doing that or shares that information. I felt like I actually was apart of the team and had a roll to play.
Was a great experience and would use again .
My home buying experience was the best ever.The team did excemptleray work at all levels. Veterans should only be calling Veterans United!
Awesome all, especially kudos to Mr. Adam Craig!
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Bart was also very helpful and responded to my questions without judgement or rushing me.
The most friendly, supportive group of people I have ever worked with.
Veterans United had been great to work with. I have had to move three times due to changing circumstances and they always deliver exceptional services. I highly recommend them.
The first time I considered buying a home I reached out to VUHL, they sent me a welcome package with great information and a pair of socks with a not stating that “We are with you every step of the way!”. The timing then did not work for me but a few years later the VUHL team absolutely lived up to that promise and made this First Time Homebuyer very happy! Great with VA loans!
I would recommend veterans United to everyone.
My team of Courtney Megan and Britney were awesome. My realtor made sure that I knew everything about the property and process.
