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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,520

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,520 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Really good company

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Highly recommend Veterans United, fast, smooth and great all around.

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

Veterans United will take all the worry and stress out of purchasing a house Especially if you work with Patrick Dowd Thanks for everything

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend

Loan Officer: Julia Cobb

NMLS# 1965414

1.5 out of 5 Stars

My loan team didn’t seem to have my best interest in mind. The guy I was supposed to be working with dumped me off on a guy who had no clue what he was doing and just didn’t want to do his job. I was last priority and it showed when after 4 weeks the appraiser still hadn’t done his job and the team was like oh well we are looking into it. It’s laziness and I would be asked things several times because they “forgot” I sent things by email and then didn’t want to take the time to go find the emails. I recommend finding a local VA lender before you use VU I should have listened to the people who told me not to use them. In the future I won’t be that’s for sure.

Response from Veterans United

Hi Chrimson, we thank you for sharing your feedback open and honestly. We also appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We understand how requesting duplicate documentation for a portion of the home buying process can seem inconsistent or make it difficult to trust the process. We care deeply about customer service and a member of our Client Advocate team would love an opportunity to discuss your loan experience in greater detail. It is always our goal to strive for improvements, and acknowledge any mistakes made along the way. We look forward to learning more about what may have caused you to feel this way.

4.5 out of 5 Stars
Would Recommend

keep up the great work.

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

Great experience. They take all the stress from you and make you feel like you are their most important client

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend

The best experience, I have ever had, in dealing with the first time home buying endeavor.
I wholeheartedly recommend the service of Veterans United. I am truly, one very satisfied client...

Loan Officer: Trent Matteson

NMLS# 2070262

5 out of 5 Stars
Would Recommend

Use Veterans United for your next home you won't regret it

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

Loan Officer: Danny Freeman

NMLS# 1721091

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

They knew va process. Easier than conventional

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend

Ben was also very helpful and was there no matter what even if he was off he would check in to make sure eveything was going well. If I ever buy another home tim and Ben would be the 2 guys I'd go with they were so helpful

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

The best.

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

I used Veterans United to buy my first home. They have cultivated an online system that allows this process to unfold in a sequential order.This allowed all team members to be insightful to tackle our mission.With this technology and your attention to be prioritize completing tasks and documents you could be in you home in as little as 30 day.
I closed in 30 days and you can too!

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend

Overall a positive and learning experience, exceptional and rewarding journey. Thank you for serving us in achieving our dreams.

Loan Officer: Carma Bittle

NMLS# 1366915

4 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Loan Officer: Collin Ward

NMLS# 1520164

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5 out of 5 Stars
Would Recommend

They work in the best interests of the Veterans.

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Great service, easy process, and a great experience overall.

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

Veterans united did everything possible for me as a vet n my realtor Denise Gardner is top notch hard fighter n never gives up she looks for prices the vet wants n she digs n digs until she land you what you are looking for ... I'd recommend to everyone veterans united and Denise Gardner top agent for a decade ...thanks veterans united and Denise Gardner for all you done for me it wouldn't be possible without you both

Loan Officer: Justin Mongler

NMLS# 1963138

5 out of 5 Stars
Would Recommend

Loan Officer: Brandi Arvidson

NMLS# 1531279

5 out of 5 Stars
Would Recommend

I thank GOD JESUS CHRIST the KING of ISRAEL that he put us (me and my beautiful wife VEVA and our family)with you all because you guys are excellent and the way we see it you are family to us.🖖👍🇺🇲🇮🇱 may God bless you!

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Loan Officer: Caytlyn Smith

NMLS# 1822504

More Reviews

See all 347,520 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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