Karen and Christine are the best!! Their positive and supportive demeanor was very comforting through a stressful process!! Their good wishes and excitement for us were genuine and very appreciated!!
Would use Nate again and recommend him to a fellow Veteran.
Did not use a real estate agent so the answer would be ten; it was an sale by owner. Everyone connected with Veterans United is a rockstar in my book and my wife feels the same way. I will gladly give out Dan's name to my veteran friends who are looking to purchase.
Thank you for all your help.
Joe and Sue Sanders
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Everything went very well except for their communication between the officer and specialist. It seem that they don't pass on the info to one another. I would complete something with one person then the other would call asking for the same thing.
Wonderful, painless experience. Matt and all the folks at VU were absolutely wonderful.
Zac had many answers and was matter of fact in all of my dealings with him, he is a professional. The only need for improvement would be to ask for things that could be received a little sooner, but that may not have been on him. That may have been a process. I know that third party attestations are hard to obtain and it may be a good idea to start them two or three weeks in advance. Also, employment verification can probably be done the week before settlement, not the day before. Other than those two things, I think Zac is a bright guy and help me enormously. He had creative solutions when I was short on my closing costs and explained to me the long-term effects, both negative and positive, and I was thankful for that.
Mrs. Carolyn went out of her way in many ways. She was available to us early, late and weekends. Always keeping us informed and making sure that there was nothing else that she could do for us.
Mrs. Carolyn Key is an amazing real estate agent. She was wonderful to work with and is a great member of your overall team.
I think Clay should be promoted. If everyone had his work ethic and resolve the world would be a better place. I actually wish the experience would have lasted longer just to be able to continue to work with Clay. We will certainly be recommending Veterans United and Clay Rose to all of our military friends.
The entire VU team that we delt with were always very responsive, informative, and polite.
Just over two months ago our rented home burned to the ground and we found ourselves living in a hotel. I wasn't sure we would even be able to find a place, let alone buy one. I contacted an old friend, Amy Jo Black-Zager, who I knew worked for Veterans United asking if it was realistic that I should apply for a loan. She suggested that I contact Jacob Hanson and sent him my information. Jake was helpful from the start to the closing on our house. He went above and beyond getting our loan approved. I would recommend him to anyone looking for a Veteran's loan.
Mrs Lee is great