Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

440,002

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 440,002 unfiltered, unedited reviews

Starting on Page 155 of 14596. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Second time I’ve used Veteran’s United and it’s been a great experience both times. Awesome people to work with.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend

Michael and the whole team did a great job! They were available and responsive even at the random and often outside of normal hours I tended to have questions during. They were extremely prompt and professional dealing with real estate agents and lawyers during a less than normal negotiation and closing and I was never left in the dark about the process when I expressed concern or curiosity!

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend
Photo submission from Romano D.

Thank you so much TEAM for all your help in making our dream home happen!!! So thankful that we decided to seek assistance regarding our home loan with Veterans United and spoke with Ryan Clearwater, (so proud to say) our loan officer, who provided us all the information and assistance we needed; as well as with Laura Fry for continually updating us with the process of our home buying adventures and experiences. More power to you all and best wishes. Take care. ~ Romano and Cora ~

headshot image of Ryan Clearwater

Loan Officer: Ryan Clearwater

NMLS# 2125248

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Best closing I have ever had

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

2 out of 5 Stars

I thought Elizabeth was great. The people who worked with her, not so much. Problems: acting like my realtor was stupid, requesting things that weren’t needed, closing costs that were incorrect. Underwriting was a nightmare. A question about property i had sold close to 20 years ago? We’re getting too deep.This was my 11th property I’ve closed over the years, and it was probably the worst. This was the 3rd property I’d closed with the same realtor, and he’s the best I’ve ever had. He agrees, this one was pretty bad.

Response from Veterans United

Hi Meridee,
I’m glad to hear you felt Elizabeth took good care of you, but I’m really sorry that the rest of your experience left you frustrated. Having been through many closings before, you know what to expect, and it sounds like this process didn’t come close to meeting that standard. I regret that you and your realtor felt disrespected and that things like unnecessary documentation requests, incorrect costs, and a difficult underwriting process made it feel like more of a burden than it should have been.

This isn’t the level of service we want to deliver, and I’d like to learn more about what happened here. If you’re open to it, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST, and typically respond the next business day if messages come in after hours.

5 out of 5 Stars
Would Recommend
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
Would Recommend

Thank you for such a professional and stress-free process.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

4 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
Photo submission from Michael W.

We finally have our dream cabin thanks to Veteran’s United! It was great working with the entire team at Veteran's United! They kept us informed every step of the way along the process of buying our home, and made it so easy to close on time. I highly recommend Veteran's United for any veteran looking to purchase a home with the VA loan benefit!

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Fantastic all the way through.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

4 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

4.5 out of 5 Stars
Would Recommend

This was easiest I have ever done when buying a house. From offer to close was 20 days. This group is incredible

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

Ready to see for yourself?

Experience first-hand why 349,056 homeowners give us a perfect score!

Check My Eligibility →
4.5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

4 out of 5 Stars
Would Recommend
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
Would Recommend

Billy did such a great job. I can’t thank him enough for helping my wife and I to purchase our dream home.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
Photo submission from Matthew R.

We actually had gone to another loan servicer prior to using VU and we didn't have a good experience. We tried VU based on recommendations from family who have used them previously and praised their experience there. From start to finish everyone was very professional, quick to answer our questions thoroughly, and even got us a housewarming gift. Trevor and Jennifer were both so great and we will let everyone we know who is going through a house-buying process, go through them for a stress-free experience! Thank you so much again Trevor and Jennifer for everything!!!

headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

I would never go anywhere else for a home loan. Thank yall so much

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend

They were with me from beginning of process all the way to the end; I would email n I would have a email and a phone call, Emily, Hannah, Andrea and Morgan were the best.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

More Reviews

See all 440,002 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
2,801 Veterans started their online quote today.