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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,960 reviews
328 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,960 unfiltered reviews

Starting on Page 156 of 15,866. Return to Page 1

5 out of 5 Stars

From the very beginning, Mike and Richard made what could have been an overwhelming process feel simple and manageable. They took the time to walk me through every single step, answered every question I had, and always made sure I understood what was happening. I never once felt like I was just another customer—they genuinely cared about helping my family achieve our dream of homeownership.Their professionalism, patience, honesty, and dedication went far beyond my expectations. They were always available when I needed them, kept me informed throughout the entire process, and truly went above and beyond in every way possible. It’s rare to find people who care this much about the people they’re helping, and it made all the difference.I can’t thank Mike and Richard enough for everything they did. If I could give them a 100 out of 10, I absolutely would. They are a huge asset to Veterans United, and I will gladly recommend them to every veteran, service member, and family member I know. Thank you both for making this experience such a positive one. I’ll always be grateful.

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

Mason and his team did another amazing job!! I always recommend Veterans United!! Thanks for all you did you’re all much appreciated.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

An incredible lender Zack and his team , He guided me through every step of the loan process with professionalism, patience, and dedication. He put in every effort to make the process as smooth as possible and was always available to answer my questions. I truly appreciate all his hard work and highly recommend him to anyone looking for a trustworthy and committed lender.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Dane Jackson

Loan Officer: Dane Jackson

NMLS# 2407552

5 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer Team Lead: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Photo submission from Juan F.

By Veterans United approving my home loan, they gave me the greatest gift I needed in my life, Peace. As a Veteran, I am very selected to who I support and give my business. My first choice is those that help other Veterans, I recommend Veterans United 110%.

headshot image of Justin Wilson

Loan Officer: Justin Wilson

NMLS# 2015356

4.5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Aaron is the best!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

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5 out of 5 Stars

Crystaline and her team made a stressful process stress-free. She was wonderful, patient, and very good at her job.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4.5 out of 5 Stars

Only minor point was getting the final numbers that I needed to know. The VU service was exemplary and made this overall excellent experience.

headshot image of Timothy Hixon

Loan Officer: Timothy Hixon

NMLS# 2791931

5 out of 5 Stars
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Photo submission from Virginia R.

If you are looking for a group of professionals who understand the market and Veterans then this company is it! They were amazing throughout this process and displayed excellent knowledge of the home buying process. Although it was a lengthy process because of the home being a new construction, however, I never lost confidence in their organization. True professionals!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Sam and the rest of the team were amazing to have supporting us in the purchase of our home.

headshot image of Samuel Yoo

Loan Officer Team Lead: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer Team Lead: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Very professional and patient

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer Team Lead: Dan Davis

NMLS# 59622

4.5 out of 5 Stars
headshot image of Scott Montgomery

Loan Officer: Scott Montgomery

NMLS# 2794827

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Experience first-hand why 380,025 homeowners give us a perfect score!

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4 out of 5 Stars

The rates can be a lot better. But Tim Gover was awesome thru the process to include matching rates from other va loan franchises.

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars

Justin is absolutely superb. He was always helpful, cheerful, and super knowledgeable. He was super communicative and didn't leave us hanging waiting for answers or worrying about what was happening behind the scenes. There were very minimal glitches along the way and Justin was right there to explain and fix them immediately. We've bought many houses over the years and this was the least stressful, best process ever. The only negative thing I have to add is that the insurance agent referred to us was not very responsive. We waited 10 days for quotes and then send a couple of reminder emails. Nothing happened until we asked our concierge to assist. Then we had quotes within a couple of hours. As it turned out they were quite a big higher than local insurance agents, but we thank our loan team for helping us.

headshot image of Justin Cupp

Loan Officer: Justin Cupp

NMLS# 2103776

5 out of 5 Stars

This mortgage experience was seamless! From the beginning of the process to the end, the Stephen and his team were so responsive and caring. It didn’t feel like a business transaction, but more like a group of friends who honestly wanted us to have a great home financing experience.

headshot image of Stephen Bash

Loan Officer Team Lead: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars

These guys were great! For us to be going through this for the first time, they made everything super easy and smooth! Would definitely recommend 10 out of 10. Thank you guys!

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
Photo submission from John W.

I had an amazing experience with Veterans United. I was worried about buying my first home but my loan team made it a very easy process. I am extremely happy with my experience with Veterans United. I would highly recommend Veterans United to any veteran. I'm just overwhelmed with joy to finally to have my own house and Veterans United made that happened. I can not thank them enough.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

I would recommend to everyone, very easy to work with.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

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