Everyone was wonderful and helped with anything and everything we needed!
I would like to say thank you to all that help my family get into my new home and be able to provide a place for them. The intire Veteran United team was a big help in making this happen and i cant thank you all enough
Lance was an ANGEL!! Not only did he help me find my home, was as patient as Mother Theresa, but made a friend in me for years to come! He and his beautiful family and friends welcomed my sister and I like we were a part of the bunch! You cannot teach this, either you have it or you don't, and Lance, Mary, and Veterans United are a Godsend!
this was the most stressful experience involving real estate. Ryan Sherman was the main contributor. I have bought and sold 4 other houses and never ran in to an incompetent person such as Ryan. sorry to say that but it's true.
Mr. Staudenmyer is a great addition to your overall team. Nick took over my loan process once Gregg Early left. Nick took over the loan process with great pride toward his customer ( Me ). Nick's communication between myself, Myla Perkins and underwriting was perfect. On a scale from 1-10 Nick scores a 10. Please tell him thanks for his outstanding job performance. ( Cody G. Sad ) New home owner at 6224 South Creek Road.
Fleming Island Florida 32003.
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I would highly recommend United Veterans to anyone looking to buy or refinance their homes.
I used Veterans United back in 2012 and Tina was assigned as my loan officer. When the opportunity came up to refinance again my first and only decision was to return to Tina and Veterans United for this refinance.
As a represenative for Veterans United Tina sets the bar high and achieves a very high standard. As a small business owner, I understand the importance of customer service and professionalism.
I will highly recommend Veterans United to family and friends because of the efforts of Tina Cigala.
Outstanding customer service.
She took the time to get to know me and my family so this told me she has heart. Anyone with heart in their job is blessedd by the Lord. I felt very comfortable with her at the helm. I knew going into closing that I was going to come out on top of the situation because Debbie and her teamed handled my loan. She bridged the gap from VUHL being someone I do business with to a company that is part of my business family. CONGRATS
I was very happy with the overall experience with Veterans United. Zach was always available to talk about any of my questions/concerns, even when i called him on weekends a few times. He made sure I was always comfortable with everything and if not, explained it all until I felt comfortable. He was very personable and nice to work with.
It was very nice to work with Todd Keicher, he went above and beyond the call of duty to see that all went smooth and that all the basses were covered. I can't imagine working wihe anyone better and It was an honor to be on his team. Please thank Todd, and his understudy for a job well done..
My realtor on the other hand, Mr. Eberhardt, would not answer my phone calls when I really needed him. The property was left with a hot tub in the back yard, before we signed the papers, we asked the sellers realtor to please have it, and all the trash and basket ball goal removed from the alley, they said it would all be removed. The sellers realtor said he would have everything cleaned up before we sign the Papers. The day I signed the papers, nothing had been removed. Through my realtor, some how, the seller got my information to include my name, phone number, and address. The seller put my information on internet, and I have had numerous phone calls and text about a free hot tub. One girl even came by the house to ask if I still had the hot tub. My realtor tested me that it would all be removed this last weekend but as of last night, the basketball goal and all the trash was still in the alley. He will not talk to me on the phone, just sends me random text. To think I have my old house listed with him and he doesn't have the courtesy to talk to me on the phone.
Overall a good experience.
Rob and his team kept on top of the whole process from phone calls to e-mails, to sending documents and receiving them. No matter what day it was, if I had a question, Rob would return my calls. He really enjoyed taking my wife and I through the process. I kept up with it myself, and helped expedite requests Rob had. We were able to close our loan out in under 60 days. Rob did a great job corresponding with the seller and buyer agents. Rob kept my husband positive all the time when he would worry about the home loan. We were informed 100% of the time by Rob and his team. That was very important to me. Rob was fantastic, and I felt that I gained a close friend and not a loan officer. Thank you again for all your support in seeing us through to this home loan. Regards, Tom and Pat Roe