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56,627
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8,368
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1,282
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Page 1647 of Unfiltered Reviews from Our Homeowners:

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4 / 5
Would Recommend
5 / 5
Would Recommend

Extremely helpful and exceptionally knowledgeable.

5 / 5
Would Recommend

And the real estate agent, Lorna Calder, was the best I could have ever had. Everyone from the beginning to the end was amazing. I could not be any happier!! Thank you!!

5 / 5
Would Recommend

Thank you so much for the wonderful housewarming gift. It was such a nice surprise. We are more than happy with your company, for the services they offered and the staff that you have working there. We would also like to notate a couple things - when ever we called the office, the customer service people were ALWAYS, so professional and sounded happy. Very courteous, polite and personable. Thank you for that.

No one likes voice mail and talking to a real person meant so much.

Whom ever created your mortgage company had a wonderful vision of customer service and how a business should be conducted.

Thank you for all you've done.

Mr & Mrs. Haynor

5 / 5
Would Recommend
5 / 5
Would Recommend

You have a very good staff.

5 / 5
Would Recommend

Thank you for all the hard work everyone put into this home loan. From the very beggining in the pre approval stage to closing I could not of asked for a better team. Any question I had got answered promply. I have worked hard to make buying a house possible and was very happy to know that Nick and his team worked just as hard to make that dream come true. Thank you Veterans United.

5 / 5
Would Recommend
5 / 5
Would Recommend
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4 / 5
Would Recommend

The only comment I would have to make is maybe a little more communication. There were times when I had to ask how things were moving along after not hearing from anyone for quite a long time. It's nice to just hear from someone, even if it's just to say waiting on paperwork. Other than that, my experience with VU was fantastic. Being a first time home buyer, everyone was very helpful.

5 / 5
Would Recommend
5 / 5
Would Recommend

I would like to thank Nathan and everyone at Veterans United for helping me achieve my dream of owning a home.

5 / 5
Would Recommend

He was outstanding found us the perfect home worked with our loan officer and he was again outstanding did not like any other agents would use him again and send him referals .

5 / 5
Would Recommend

Very professional and courteous. I would totally recommend VU to a friend in the military purchasing a house. The only thing that could have made the experience even better would be an objective comparison to other mortgage providers, that way customers could get a feel for how their experience with VU might compare with other VA Loan providers.

5 / 5
Would Recommend
3.5 / 5
Would Recommend
4.5 / 5
Would Recommend
5 / 5
Would Recommend
4.5 / 5
Would Recommend

He helped answer many questions I had arise throughout the entire process.

5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

Our agent was not so professional. She was horrible with communicating with us. It was not even her who found this home for us. We had to do our own research to find a home. She showed up to our home inspection with her children and just let them run all over the house. On the day she gave us our keys she called us to say she was on her way to the house to meet us there with the keys (or so I thought) and right before we arrived I received a text message where she basically said she left the keys under a rock outside our door. She never once even bothered to call to say congrats or anything! I would never recommend her to any of my friends or family. I'm just glad that even with her poor customer service we were still able to purchase our dream home!

5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
4 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

Zach was a great person to work with, as was his assistant, Shannon. Absolutely no complaints.

5 / 5
Would Recommend
5 / 5
Would Recommend

Good day my friend -Mr. Crites, I am very pleased and glad to have come to know you during this process; and I am excited and pleased with the entire process with you at the drivers wheel. Sir You did great! You did an outstanding job and have met the measures of 10 out of 10.

As to Whether the final number was 1 or number 200 of your career, that milestone is a true testament to you and the dedication and commitment you have; not only as a person with good character; but to future potential home buyers and Veterans United. This speaks of a man with good character and a covenant of the most high. Your good deeds are recognizes and are in the record books of my heart -this truly cannot be measured by a number. Veterans United have a bright and efficient Loan Officer in you. They are best to recognize that...

More so, I am a well satisfied customer and homeowner... be it, as number 202 of your diligent, professional and committed tenacity in taking us from step one to the final process -thank you.

I will take the honorable time to complete the survey and I will give the rating my heart beats out. Not to worry, it will get done.

Brandon, you have earned a 10 out of 10 and thus the company has too. I will also keep you as my first recommendation through Veterans United and be sure to advise all my Veteran friends as well as non veteran friends of Veterans United and the Star Loan officer of Veterans United (Mr. Brandon Crites) and team mate Cameron. You guys are AWESOME!! Yeah!!

I once again want to thank you for your hard work and your diligence in processing my loan start to finish. I will always remember this experience and remember the highs and the lows as I have learned a lot about this process. My faith is the foundation to my living and growing as I face life's challenges and the good gifts from the most high -GOD my Father and the Son my Lord Jesus Christ.

Thank you and may all our steps be guided from heaven above.

A great Loan officer team -Brandon and Cameron..

Gentlemen, please have a wonderful and powerful day and weeks ahead. Thank you to Mr. Brandon Crites and Mr. Cameron Hofmeister a 10 out of 10.


Sincerely Icen

See all 67,240 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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