While the process was tedious, and tiring, Veterans United made sure to explain the reason why they needed what was being asked for and furthermore made sure I was making the best decision for my family and I. Then entire team was beyond amazing. James and I may have played phone tag many times but if hr couldn’t get in touch with me he would make sure he tried other ways of communication. I would most definitely 10/10 recommend Veterans United. Thank you all again.
Please utilize Veterans United for your home purchasing. They will be very helpful in what ever you need.
This wad a simple process. They provided me with all the tools and help I needed. Woyld recommend to all veterans
Don't know what I could add to my above comment - except, figure out how to clone Suzanne and you will then have a truly outstanding team......
I'm glad that Max and everyone that helped me were assigned to me. I'm sure if everyone else is of that caliber that works with veterans united that it would be a good experience with a different veterans united team!
If you are a Veteran contact Andrew Nelson he is great to work with.
Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!
Lend at your own risk….. you might end up down thousands and only get a Im sorry
Response from Veterans United
Hello Olin, We understand how the home buying process can get stressful, especially when costs are estimated throughout the loan process. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. While we do not directly control the majority of these costs like taxes and insurance, we do appreciate your calling attention to this aspect and we value your feedback. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.
Jason and the team were great throughout our home buying process! We felt like we were their number one priority and everyone was beyond professional and courteous. We were pleased with the home buying process and excited to have our new home! Thank you to Jason and the Veterans United Team!
The team was fast and effective and we got the clear to close in 26 days in a time that was not the national standard.
Great team, I would work with them again if the chance comes.
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Great folks…… just a bit to many. I actually got confused on who to reach out to. However it’s better to have more than less.
This is to James, I know times are different with Covid.
However I’m kind of old school…I would have enjoyed meeting him and after. Buy a home is a big deal for some folks. I would have been greatful to have thanked him in person. For me…..getting to thank him at the end of this would have been great.
Great job James to you and your people.
Job well done and painless.
Veterans United was amazing but as for the Realtors they are not written in stone to keep. Always have a chance to change Realtor.
I can’t say enough good things. Highly recommend!
Had no idea buying a home was so time consuming and complicated. Drew and the folks at Veterans United kept me on track, but I feel this process has much room for simplification.
Would recommend VU for your home buying process just make sure you have all paperwork and forms you may need even after you’re clear to close. For ex. Last min at the closing table they needed and LES and mypay was down but had I know in advance I would’ve needed it there wouldn’t have been an extra 4 hours waiting at the title company.