Besides leaving a mess for someone else to deal with, he offered no concessions, he never followed through to apologize for causing such a mess. The HUD was approved for over a week and he never bothered to double check he had our poa in the file. I will never refer anyone to have this kind of experience.
In addition, to Aaron his entire team was superb as well. Ashley was responsive to my questions and a pleasure to work with.
Aubree Keck was very knowledgeable , she was very polite, she knew what she was doing, she didn't keep us hanging on. She kept us inform about everything, that we needed to know about the loan. She would always answer our questions about different finance. she explain very well different level of the application.
She was very patience with us. She would call us, email us , to reach out to us. We felt very comfortable working with Aubree keck. We THANK YOU SO MUCH . We are enjoying our new home. It was very, very smooth ride.
Richard Simley & Cindy Johnson
Very professional and helpful.
I was warned about loan companies and how they try to take advantage of you and try to do what is best for them. I experienced the exact opposite with Veterans United. I honestly felt that the team that worked on my loan was always putting me first. It was a great experience and I will most definitely recommend Veterans United to friends and family.
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Patty Murphy of Galbreath Realty was very helpfull. She led us through the whole process. She was very professional and made us feal very comfortable We thank her very much for all her help.
Your In Trouble If Ever Split Up This This Team Of Jon Beaham
I wish we could have gather all the require paperwork at once, however I know you have stages you go through and the under writers can be pretty tough to please.
Couldn't have asked for a better one !
If it wasn't for Bruce I highly believe that we would not be moving into a house right now! !!! He is an outstanding person to work with as nd I thank him. We will always use him!!!! Thanks again for watching over us!!!
Brandon Levy, working with Celina, also showed a great deal of concern for my wife and I. He acted professionally as well as compassionately with us. Both of the fine individuals should be commended for the efforts to provide service to our veterans.
Everything was great! David was a great realtor to work with and was the initial reason I chose veterans united over USAA. In the end it was a great decision as I felt that he customer service experience was far better than what I received from competitors. I appreciated all of the small details from the "get your kind on" campaign" to the housewarming gift sent by Ted. Even though there were some difficulties it all ran relatively smoothly and I was extremely happy in the end. Great job guys and I'll definitely recommend your service to friends in the future.
Nathan Groves was very professional, always knowledgeable and in constant communications with us so as to process, requirements, and with explanations, if required.