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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,760

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Everyone on our team was so great! They made everything super easy, they we’re always reassuring throughout the stress of purchasing our home, 10/10 would go with them again!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

It was an easy transition. They communicated each step thoroughly and remained patient with me. I would definitely recommend their services. Thank you so much for the home buying experience!!!!

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend

I feel that Veterans United was represented in such a professional manner by my loan officer Kris Ubanks and team members that Iam confident to recommend any Veteran, to Veterans United for any mortgage needs.

headshot image of Kris Eubank

Loan Officer: Kris Eubank

NMLS# 2094609

5 out of 5 Stars
Would Recommend

This is my first time ever completing a survey for a company but I had to after the level of service I received. From the beginning of this process they put my mind at ease and broke it down Barney style to make sure I understood everything. Even when I deployed they were able to provide the exact same level of service. This team IS the A team. Now, I not only get to come home to family, but to an actually house.
Thank you very much,
The Bishops

headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

I have used Veterans United for my last two home purchases. Even after a divorce, their team was able to help me with financing a home within a month of the final decree being signed by the judge. They don't just say they support the veterans; they actually do something about helping veterans.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

The whole team was amazing. We were worried about how the whole first-time home buying experience was going to go, but they made it seem so easy. I know they had to do a good bit of work to get everything done behind the scenes, and we are extremely thankful. A big thank you to our team, who did such an amazing job. -With love, The Reels

headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

Veterans United's team was AWESOME! Another house purchased through them and more to come!!

headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend

I couldn’t have had a better experience buying my dream house. I would recommend vets united to anyone I know looking for a house. Everything was quick and simple and they took care of all the work. I couldn’t be happier

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

The Vegerans United experience was my first but best I’ve ever had !!!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

4 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

4.5 out of 5 Stars
Would Recommend
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

4 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

4 out of 5 Stars
Would Recommend

Overall the process was smooth. Some communication issues here and there, but nothing terrible.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

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5 out of 5 Stars
Would Recommend
headshot image of Tanner Kruger

Loan Officer: Tanner Kruger

NMLS# 1802223

5 out of 5 Stars
Would Recommend
headshot image of Zach Dill

Loan Officer: Zach Dill

NMLS# 847904

4.5 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

I think the whole experience was easy and very user friendly. I appreciate all you’ve done for my family and I and would highly recommend your services.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

During these tough times for blue collar families due to the dumbest presidential cabinet of ALL TIME Jennifer went above and beyond to get the house my family and I wanted! I highly recommend her team to make things happen. 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

2.5 out of 5 Stars

I was very frustrated with with Veterans United. I didn’t feel well informed. Things seemed very disorganized and my closing date had to be delayed.

Response from Veterans United

Shera, we appreciate your feedback, and we are sorry if there was any confusion at all. While we can't turn back time, we are committed to ensuring you are satisfied with your experience. If there are any outstanding issues we can address or clarify for you, our Client Advocate Team is happy to do so. Thank you.

More Reviews

See all 428,760 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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