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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

387,127

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 387,127 unfiltered, unedited reviews

Starting on Page 1881 of 12833. Return to Page 1 »

4 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

This was the easiest load and house buying process I have done. Was great to be able to esign most of my documents. The staff was very helpful and answered all my questions. Was the quickest I have purchased a house. Was a great experience.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Will and Brittany were great, they followed us thru 4 real estate deals and came through on all of them.

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
headshot image of Brian Becker

Loan Officer: Brian Becker

NMLS# 1486502

5 out of 5 Stars
Would Recommend

If you good efficient service, go with Veterans United.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4 out of 5 Stars
Would Recommend
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

You guys were so easy to work with,and polite quick service. Thank you very much

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

My team with Veterans United made my home buying process effortless and enjoyable! It had been 20 years since my first home purchase, and this experience was much less stress free! I would definitely recommend any qualifying veteran to use Veterans United for their own home buying experience!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Our home team we were given was amazing. They all broke things down for us if we didn't understand something and explained it to make us understand. They new gave up on us and kept looking for ways to ensure our loan would go through to buy our house.Thank you for all the help

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend

Thank you so much for your help! It’s truly and blessing and a dream come true. To own a home was one of the biggest step in my life…

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

There is nothing else to say about the team that help us. Other than those individuals are rock stars.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

We’ve never had someone go above and beyond for us, this loan team made home buying easy. Thank you to all the members who helped our family. We couldn’t be more grateful.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

2 out of 5 Stars

Took much longer than I think it should have. Appreciate Terry’s flexibility and help and great attitude. Also thought Bridget did a super job. But I’ve already mentioned how the underwriter ruined the whole experience. Worst we’ve ever had.

Response from Veterans United

Hi Arnold,

Thank you for providing these details around your loan experience. We are glad that in the end, you were able to obtain home loan financing. Ultimately, it is appropriate to consider how loan approval guidelines are developed and maintained. The discretionary aspects of the loan process can at times provide needed malleability. We appreciate your perspective and invite you to contact our Client Advocate team directly to continue the conversation.

2 out of 5 Stars

If I call you and say “Hey I’m not happy with so and so’s work, for x reason, could you fix me up with someone new?” Then you call that person and tell them what I said, chew them out, then have them call me, how does that fix my problem? Now said person and myself are both unhappy and working together for the remainder of our house buying. Idk. Seems unprofessional to me.

Response from Veterans United

Hello Morgan,

We understand how important it is to feel valued as a customer. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is imperative that we look into your comments further as a potential training opportunity. Thank you for taking the time to share this information with our team.

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

This was my second loan with Veterans United Home Loans, specifically with Ashton and his team. The first dat, I contacted Ashton to inquiry about a home loan. A couple hours later that same day, Ashton emailed the pre-approval letter. It was that quick! From the beginning to the end, Ashton and his team kept me posted on the progress. The entire process went very smoothly. Thank you, Ashton. You and your team were outstanding.

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Veterans United guided us through the home buying process with great direction. Would recommend to anyone trying to access the VA loan.

headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

5 out of 5 Stars
Would Recommend

The people at Veterans United are outstanding. They were responsive, diligent, and knowledgeable about all aspects of the home buying process. This was my third home purchase and it was by far the most relaxed and pleasant process I have experienced. I would highly recommend Veterans United of Colorado Springs and would use them again if needed.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
Would Recommend
headshot image of Jessica Edwards

Loan Officer: Jessica Edwards

NMLS# 1629864

5 out of 5 Stars
Would Recommend

BY far Jeff was the best mortgage agent i ever had .

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Thanks for dealing with me

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

We would like to thank the entire team at Veterans United. They took care of us all the way through the process. Thier the best.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Veterans United is an amazing company. The absolute best.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

4.5 out of 5 Stars
Would Recommend

Greg Elliot was also very helpful and diligent to get our documents taken care. Any time we had a question, he was quick to find answers.

headshot image of Justin Burri

Loan Officer: Justin Burri

NMLS# 1828297

3.5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

More Reviews

See all 387,127 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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