100% satisfied with the support and professionalism of this team. Due to their attention to detail and effective communication, I was able to adjust my closing date to an earlier than expected date. Thnx Team
Sarah Litton should get a shout out for her amazing work. She was instrumental in bringing home the deal and helping resolve any conflicts that came up as we approached closing. Things have changed dramatically in closing a home and I was at times stressed and concerned. Sarah was an extremally knowledgeable and professional home buying coach!Sara, Larry and Jared were able to answer my questions and provide excellent support and worked in concert as a team to make sure our needs were met.We love our new home and this Veteran is super happy with the outstanding care that the Veterans United Team provided on a consistent basis throughout our home buying journey!
The process was long and exhausting. There was many hurdles and there was poor communication between veterans United and my husband and myself. We understand that it is veterans United goal to keep as much off our plate as possible to relieve stress, but with no updates and constantly getting bad news. We always felt lost in this process. Our team did go above and beyond to get us over these hurdles. However, with this poor communication it felt to us like nothing was being done and the ball was always being dropped. It was not until the end of this process that we were told of all the difficulties that came up and what veterans United had to do to get things approved. If we were told of all these difficulties we would have had a much different outlook on this process.
I would advise other first time home owners to try to get all documents saved on their computer and check their email often. Also the VU has great quick videos of the process.
This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!
On my second house and two refinance with veterans united. Been excellent all the way.
Veterans United home loans are very passionate about helping veterans achieve their dream of owning a home...
From the From the Loan Agent to the Underwriting Crew and all in between, They were Pleasant, Upbeat and Positive.
Work with these Folks, They will get you a home!
Kevin, Dene', and Skylar absolutely rock. Outside of having to wait 3 months for the build, this journey has been nothing short of amazing. All welcoming and very professional, I felt like I was indeed important. If ya'll treat all your customers like that then you all should receive team of the year. Thank you all for being great and so dedicated in what you do. I can't express it enough the great pleasure I had in this journey and its because of you. Thank you so much!
Couldn't have asked for a better experience. The team I worked with really made sure I knew exactly what was going on and that I understood everything I was signing. I'm very happy that we chose Veterans United.
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Drew, Brianna, Kelsey, Nina, and Carina provided exceptional service. My experience as a first time home owner was easy and extremely informative. I am thankful for each of them. After multiple duty stations, I finally have a place to call home. I am beyond grateful and blessed! Thank you!
Kari was the key in helping us navigate the system and get the right documents in for review. Easy and prompt communication.