Devin was great! Fast, responsive, knowledgeable and very helpful. Szana, with Boardwalk Realty, was a great realtor. She was very committed to getting us the house we wanted.
Ryan guided me the whole way. He made sure I understood what was going on all the time. When I had questions he was available, even when I had questions while I was signing the papers at night. I really appreciated that.
Colin was a god-send! He was great to work with, and help calm nerves when some bumps came in the road during the process. Not only did he keep me on track with what needed to be done and keep me in the loop every step of the way (very important to me; I don't like surprises!), he helped reassure us and keep the nerves in check, so the mortgage process went smoothly.
Everything went very smoothly, David French was especially helpful, knowledgeable and professional. I really felt like he was "holding" my hand through the whole process. David also had a good rapport with my realtor. She had dealt with one other agent from your company before & said it was a very smooth process & was impressed with him & David. All other contacts with Veterans United were also very professional and helpful.
This transaction was simplfied by the professionals that made it possible. The team that I delt with were always attentive and informative. When I had questions they had an immediate answer, if not they will research the answer and call me within minutes. I had a pleaseant experience. They worked hard and accurately in a timely manner. Thank you to Tony, Emily and Ryan. I hope you and your families have a wonderful holiday. Your friend, Tommy
My experience with VU was very pleasant. Matt Mosby was very professional and great to work with. I would definitely recommend VU to anyone I know purchasing a home. I would also like to thank you for the welcoming package. Thank You Veterans United, my first home buying experience wasn't a nightmare like most people said it would be!!
Veterans United was great to work with !!! They made our home buying process very easy !!! Very Thankful for their dedication!!
Great experience and great service.
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Scot and Christina made my whole experience very comfortable and limited the amount of stress on myself and my family. I appreciate their hard work and their professionalism.
Our experience with VU is something we'll never forget. The process went so smoothly. In addition to being very knowledgeable about the whole VA loan process, our loan officer, Joe Choi, kept us abreast of everything that was transpiring throughout the whole process. He kept us informed so there was no guessing on our part. He would always follow up emails with a phone call so we would know what steps were next and we actually spoke to a person instead of dealing with just emails. I would highly recommend Joe and VU to any of our friends and family. We are so happy to be in our new home.
Nick was awesome. He consistently followed up throughout the loan process. He was very knowledgeable and helpful. Give him a pay raise.
I can not say enough good things about Veterans United Home Loan. My loan officer, Chris Primmer, helped me through the process of which I have never been through purchasing a home before. He keeped me calm as he went out of his way to answer my questions and work deligently to qualify me for the loan. Chris showed he cared about me and getting me the loan. He keeped me informed during the process and told me what to expect and what documents I needed and suggestions on how I can obtain these documents. Thank you Veterans United HGome Loans for gaving such a great staff .
Ben Choi is the best guy you have working there! Thank you BEN!
Wow amazing service!
The reason for the 8 is because although I know it's needed the loan process itself is very lengthy and frustrating
There were quite a few steps to the loan process I was not aware of and the team was extremely patient and courteous each time I called to ask questions. Each email or phone call was promptly answered with all the details I needed. Your team was fantastic to work with. Thank you.
Our experience was fine with your company. The only thing that I may suggest and this may change for others was the last minute items that we needed to produce which might have been added to the initial listing of documents we were given, i.e. termite inspection, reciepts for rent/mortgage payments. Also, not sure why we needed to pay 7 months of escrow, most are 4 months. No one at closing knew the reason. That is just a question when being paid every 6 months to city/state. I would like to give very high praises to Shannon. She was always very pleasant and wonderful to talk to. Professional team to work with. Thank you very much..
Look to develop an online system to allow clients to upload documents to you as needed by the loan officer. Allowing the borrowers to see what had been received and what was outstanding as needed allows for better communication between the loan officer and the borrower. It then would also allow better communication between the loan officer and the underwriter, as you could have each item indicate whether they had been reviewed or not. I realize we probably had significantly more documents than most as we own our business, but the document management and the number of times I had to submit the same document is the only reason I didn't give you a 10.
Our experience with Veterans United Home Loans has been pleasant from the beginning of the home qualification and search journey. On a whim, I decided to call them to see how we may qualify and met the criteria in order to become VA home owners. My Loan Officer was straight forward and never gave me â€œfalseâ€ hope but instead provided guidance and direction that were reasonable which results in an incredibly smooth process. We are extremely happy to have found Veterans United Home Loans.
Mr. Dave Buchner he was great if I had to do it all over I will ask for him only Thank You
Tyler is the man, and I don't mean that in an oppressive authoritarian context.