Kellen and Abigail were outstanding. Kellen has always been there for me. My process took 4-5 years before I closed yesterday. He could have pawned me off to the new person. Didn't happen, the man would call me back while on vacation with his family. Unbelievable customer service. He actually deserves a score above 10, however that wasn't a option.
Debbie is absolutely amazing! My husband and I bought our first home. She has answered every question and went above and beyond for us!
Veterans United was a great company to work with. They were very friendly, professional and knowledgeable about the whole process.
This was the most seamless loan process I have ever gone through. My loan team delivered on time. Word of advice: complete your To-Do’s as soon as they hit your inbox. This is where you have the most control during this process. Bill Bales, his team, Kat in Client Advocate ...everyone was phenomenal and very professional! I wish I could leave them a 10 star and give them all a virtual hug!!!!
He was very helpful throughout the process. Called whenever I had questions and to check up on me throughout the process. Highly recommend. Promote ahead of peers.
A smart choice in lender led me to my dream home. VU had an experienced loan officer work with me every step of the way and referred me to an excellent agent/broker. The process had setbacks, but my team overcame them all. I got the lowest rate I've heard of in the current market and they maximized my buyer credits.
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Every effort was made to accommodate our interests and help get the process through all aspects of getting to the closing table...The realtor assigned to us was exceptional in staying on top of any and all required information between the lender, seller and title Co...
Derek and his team were nothing shy of amazing throughout this process. Their communication and reassurance was unbelievable! I’d not only recommend them but I would use them again for sure.
Being in the Air Force our adult life we never considered buying a house due to moving every 3 years. After I retired we were still in the renting mindset. Veterans United made the process to buy very easy and we decided to buy. Welcome to our new home.
We loved working with Josh Schultz!!
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This is the second time i've worked with Nick and the team at Veterans United. They have been very helpful from start to finish. They helped me stay on track and it allowed me to balance my work load and the buying process. I couldn't have done it without them.
Easy to work with and accessible.
Katelynn and her team were amazing to work with. Great communications, very personable, and easy to talk to. The portal used to process paperwork was easy to work in and very user friendly.
My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.
Jon and his team were awesome!
Brandon was the best broker I have worked with when buying a home for my family. Brandon possesses excellent communication skills and is very knowledgable in his field. Although sometimes the home buying process was overwhelming with many "To Dos", the team was always professional and made themselves available. I would highly recommend buying a home through VUHL. Thanks again Brandon for streamlining everything and making the home buying process pleasant.
This was absolutely a seamless and stress free experience. Candy and Jake and Sarah were great at communicating and expediting every step of the process and keeping things moving forward for us. Candy was super approachable and communicated so well with us throughout the process...there was no doubts, uncertainties, or discomfort with any portion of the loan process. The website was very easy to follow and access as well. No confusion or uncertainty at any time through the entire process.
