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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
478,840 reviews
623 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 478,840 unfiltered reviews

Starting on Page 194 of 15,962. Return to Page 1

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

Sara, Jeremy, and Chloe were all very helpful, friendly and understanding. Working with Sara was like working with a good friend or family member, and I always felt like I was taken care of.

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars

Super easy to work with them! They kept us up to date with every step and very clear with information they needed! Highly recommend with how easy and fast it went!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

I loved how corey &’ dawn helped me I still cannot believe it ! I’m a home owner thanks to my team and I will highly recommend THANK YOU 🙏 for helping my family find our home

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

4.5 out of 5 Stars
headshot image of Dan Davis

Loan Officer Team Lead: Dan Davis

NMLS# 59622

5 out of 5 Stars
Photo submission from Patrick B.

Being in the Air Force our adult life we never considered buying a house due to moving every 3 years. After I retired we were still in the renting mindset. Veterans United made the process to buy very easy and we decided to buy. Welcome to our new home.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Dustin and the team are amazing. Made my first home buying process as easy and stress free and possible. Thank you for everything and I’m happy to have you in my team.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Marty and his Team were a pleasure to work with. They replied promptly to my many inquiries and provided timely updates as my refinancing application progressed.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

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5 out of 5 Stars
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars

Very helpful and quick process. Full of knowledge

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

4.5 out of 5 Stars

Ellis Carter's team helped keep us on track and helped explain news solutions for set backs that we encountered in the process of closing on the home.VU was a good tool w a straight forward app that I appreciated!

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
Photo submission from Kenneth M.

My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars

I can't thank you enough "Team O." for being there with, and for me, through this challenging journey of refinancing my home. I also needed to take over everything from a divorce decree. I was so mentally overwhelmed when I called Veterans United. I had talked to other lenders but communication was lagging. I was a bit frustrated while trying to stay hopeful. I had prayed that someone would just hold my hands, and help me get this done. Of my goodness, this team was the answer to my prayer. It has been so surreal. From the first call and spoke with Lauren L., I felt relieved. She was calm, comforting, told me what to expect moving forwards, kept in touch until I was in the next step. Then, the rest of my team/family, Shelby W.- Kenzie T.- Rachel G.- Shae C., you were sooo amazing. Even the way you helped me stay focused and calmed, when the ex tried to give a hard time at the last minute, that was so appreciated. I didn't feel like a number or just a customer. I felt like family. You gave comforting words when I needed it. You didn't have to, but you chose to. I don't have the words. You guys kept me updated on everything going on, even when someone had to be out of town but others took over... I was able to close in so little time and effortless. I have already tell others about veterans United. l will continue to do so. I cannot thank you enough 🙏😊

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Ben Choi and Amanda Jennings were amazing throughout this process. They were responsive, efficient, and always worked through any challenges that presented themselves. Top shelf service!

headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

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Experience first-hand why 382,464 homeowners give us a perfect score!

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5 out of 5 Stars

Candy and her team made me feel comfortable and informed during the entire process.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

4.5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

4 out of 5 Stars

Everyone I worked with was friendly and knowledgeable. They were very on top of everything going on and able to answer every question I had.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

4.5 out of 5 Stars
Photo submission from Michelle M.

Wow, where do I begin? Veterans United and my team of Adam, Amanda, Rich, and Shannon are all Rock Stars! I began my journey to homeownership without a clue, luckily these guys and gals were there every steps of the way. From outstanding customer service to personable interactions and did I mention they have streamlined their process, so you have your own portal that allows you to track the process/progression of your loan? Well, they do, and it's great. Veterans United doesn't just get you pre-approved and tell you to do ABC, they have videos, and articles that further explain each step of the process, detailing what to expect, why this step is necessary what the next step is. Simply put, they bring their a game every time.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars

Honestly, was a lot smoother than anticipated. Buying a home remotely was quite worrisome. But, Will and his team leaned forward on communicating, thoroughly explained all the steps and processes, and made sure that we stayed on track the whole time. 10/10 would recommend and use again in the future. Thanks team!

headshot image of Will Moulthrop

Loan Officer: Will Moulthrop

NMLS# 2771700

5 out of 5 Stars

Levi Jared and Neil were extremely helpful in all aspects of the process. If I had a question everyone of the helped out. Deb Almond on the other hand made the process way more stressful than it should have been.

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

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