Justin & his team have been the best. This is the second time we have used Justin to purchase a home and I would use him again...absolutely.
Great communication. Always ready to help and answer any questions.
Being in the Air Force our adult life we never considered buying a house due to moving every 3 years. After I retired we were still in the renting mindset. Veterans United made the process to buy very easy and we decided to buy. Welcome to our new home.
I never bought a home before and Justin and Jack explained everything and kept me updated. I would definitely work with them again!
The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.
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Very good experience for a first time home buyer, could ask for anyone better.
Very helpful polite and respectful I enjoyed the experience with them
Dane and Erin were amazing. Thank you so much for everything!
My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.
Heidi and her team worked at light speed to address any of my concerns. Communication was phenomenal. The process could not have gone any smoother. I am very thankful to have worked with Heidi.
Jon and his team were amazing to work with! The processed my loan under 30 days.
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Wow, where do I begin? Veterans United and my team of Adam, Amanda, Rich, and Shannon are all Rock Stars! I began my journey to homeownership without a clue, luckily these guys and gals were there every steps of the way. From outstanding customer service to personable interactions and did I mention they have streamlined their process, so you have your own portal that allows you to track the process/progression of your loan? Well, they do, and it's great. Veterans United doesn't just get you pre-approved and tell you to do ABC, they have videos, and articles that further explain each step of the process, detailing what to expect, why this step is necessary what the next step is. Simply put, they bring their a game every time.
Britt went above and beyond to help me get the home of my dreams. She was always there to answer my questions and made the process smooth from beginning to end!
I was very happy with the loan process, however i had one small bump in the road. in the middle of getting everythign together the loan team found out i had a well and then required a well test on top of the pest inspection. Neither of these would be a problem if they had just let me know up front that this was needed. I would encourage the team to ensure that for future cusotmers, that they make sure these items are addressed in the very beginning of the process.
