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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,198

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 472,198 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Jody and his team were absolutely fantastic. He told me to trust the process in the beginning when I was worried about closing costs and as we got to the end he was right. They were all so helpful!

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Excellent team I enjoyed working with them! They answered all my questions.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

4 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
Photo submission from Liam M.

This is my second time buying a home but the first time using veterans united and I will always use veterans united in the future if I end up moving on. It was the easiest process using VU which was such a relief for me.They were there every step of the way to answer any questions, explain things multiple times if needed, lol. I cannot recommend them enough, it's the only way to go.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

Paul answered every call ! He was amazing.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
Would Recommend
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

As a first time home buyer and now owner, Veterans United made it incredibly easy and handled everything perfectly while I was stationed overseas. They were on top of it when the offer needed to get submitted within 2 days of working with me. From working with the sellers, maintenance, local companies for inspections, appraisals, and negotiation, I am beyond satisfied with their professionalism and commitment to excellence.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Justin was super helpful and took time to explain each step. Justin and Jordan’s communication was great throughout the process. And the website was very easy to negative and user friendly. Great experience

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Would Recommend

Jake was amazing

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend

Katie Smith was an incredible help to my wife and me throughout our home-buying journey. I cannot stress enough how grateful we are for her and the rest of the team, including Sarah, who helped us navigate our credit goals and the entire loan process.As first-time homebuyers, we were completely new to all of this and honestly felt discouraged before meeting Katie. We had spoken with other loan officers outside of Veterans United. One got our hopes up and then disappeared without any explanation, while another used practices that made us uncomfortable and hesitant to continue pursuing homeownership.Thankfully, we decided to work with Veterans United, and from that point forward the process was smooth as butter. Katie was there every step of the way—answering questions, returning calls, providing guidance, and making sure we always understood what was happening.She genuinely cares about her clients and goes above and beyond to advocate for them. Her professionalism, sincerity, and dedication made all the difference during what could have been a very stressful experience.Katie also worked exceptionally well with our realtor, Stephany Aguilar. Even though Stephany was not part of Veterans United, the teamwork, communication, and coordination between them made the entire process feel seamless. Everyone involved worked together toward the same goal, and their combined efforts helped turn what once felt like a distant dream into a reality for our family.We truly cannot say enough good things about Katie. We are incredibly grateful for everything she, Greg, Sarah, and the entire Veterans United team did to help us achieve our goal of becoming homeowners. Their support, patience, and dedication never went unnoticed.Thank you all for helping make this dream a reality. We will always appreciate the time, effort, and care you put into helping our family purchase our first home.⭐⭐⭐⭐⭐ Highly recommended.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend

Honestly such a great experience from the beginning to end! I couldn’t be more happy and Nick was so helpful and transparent throughout. Thank you all!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
Photo submission from Barbara G.

I have a great deal of respect for my team of professionals who helped me during the home buying process. They helped me find answers to my questions and choose the best mortgage for me. They helped me find the house I was looking for then took me through the whole process.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

They were super helpful and made the process easy

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Joseph Sepulveda

Loan Officer: Joseph Sepulveda

NMLS# 1835955

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

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5 out of 5 Stars
Would Recommend

Veterans United made the home buying process and experience as smooth as ever! They handled everything! They have my 2 thumbs up!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Working with everyone was super easy and made the process as painless as possible. Buying our first home was a big stress and everyone that helped us took that stress right off of our shoulders! We couldn’t have asked for a better team to work with!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
Photo submission from Venus M.

I am thankful to Veterans United Home Loans. They made my journey to homeownership possible. Especially, in this current market. I urge any veteran to utilize their services. They won't be disappointed in the quality of work that Veterans United provides.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

We've had two great experiences working with Veterans United Home Loans. As a military family, buying a home and moving across states can feel pretty overwhelming, but they made the whole process smooth and easy. They took a lot of the stress off our shoulders each time.
Their entire team was knowledgeable, responsive, and always there when we had questions. We’re extremely grateful for their help and would definitely recommend them to any veteran or military family looking to buy a home.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Michelle and her team were truly awesome. This was a great experience to be stress free in buying a new home. I will definitely recommend, or use them in the near future.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend

If not for the team, I wouldn’t have been able to navigate the process it takes to buy a house. Thank you all.

headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

The whole team was professional throughout this whole process. If I could pick them again, I would do so without second thought.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

More Reviews

See all 472,198 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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