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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,549 reviews
850 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,549 unfiltered reviews

Starting on Page 194 of 15,919. Return to Page 1

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer Team Lead: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars

I had an amazing experience with Veterans United. The entire team worked fast and were extremely helpful throughout the entire process.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Joe and his team were great!

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars

Team was great and answer all question

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

4.5 out of 5 Stars
Photo submission from Robert P.

Kendall Haun’s team at Veterans United made it easy for me to get our house in Tennessee. We love it. The process was pretty easy as the team had everything listed for us to do to get approved. Thank you Kendall for your help with the purchase of our new home.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars

Great team - kept me fully informed, responded quickly to questions, and completed everything on time. The entire process went very smooth.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

I had the absolute best experience. The team did everything they could to make the process easier.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

My experience with this team was amazing! Every step of the way towards owning a home was laid out to me in a clear an concise manner, making this journey stress free. I can not say enough about how friendly and very professional EVERYONE in the Veterans United team is! Thank you all.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

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Check My Eligibility
5 out of 5 Stars

Everyone kept me on top of what was needed and made it very easy to submit the information. The realtor was very helpful and the whole team did a fantastic job keeping me informed of what was needed, the next steps and providing information for my new home in regards to setting up utilities, garbage pick up, security, wifi etc. I would highly recommend Veterans United Realty to other prospective buyers.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Second Home with Kelly and her team. Another fantastic job and easy a process as home buying can be.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Albert, you and your entire team are outstanding. We never thought this would come to fruition, but you all made it happen. We are forever grateful. Everyone was a pleasure to work with and everybody was very helpful. I will highly recommend your company and you folks to anyone that I know that is looking to go with a VA loan for a home purchase. Thank you again, Eric Roush.

headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars

the process was very informational

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

4 out of 5 Stars
Photo submission from Antonio D.

It was a tough journey and there were times that I thought that I wasn't going find a suitable home in this market. God blessed me with a team that didn't give up on me and coached me the entire way.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4.5 out of 5 Stars

It was good working with the team. I was not totally happy with not using my title company of choice and finding out at the last moment that the loan would not fund for 3 days. All things being equal, service was good.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

0.5 out of 5 Stars

I keep having problems in making my payments every month with Carrington. They don't recognize my loan number.

Response from Veterans United

Hi Carlos,
I’m sorry you’ve had recurring trouble making your payments. I know how frustrating that can be. Even though Carrington services your loan, you’re still part of the Veterans United family. Please reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com so I can help.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

It went well on the loan side, the realtor side leaves much to be desired

headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

I will recommend any and everyone to veterans united. They were very responsive and gave me an easy path to better credit to get approved for the home. They offer a lot of things that will benefit everyone!

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Kaci Kauzlarich

Loan Officer: Kaci Kauzlarich

NMLS# 1878981

5 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

4.5 out of 5 Stars

Good experience and great service.

headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars
Photo submission from Reuben R.

I will only use Veterans United from now on. My Wife and I were excited about working with Zach Roberts, We were referred to him by my Brother, (Eugene Russell ) Zach made this purchase nearly stress-free. It was truly a pleasure working with Zach and the entire Veterans United Team. My lender from this point on.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4.5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars

Veterans United helped us when no other lenders wanted to assist even though my credit was good and improved my finance binder. Kat Weissborn gave me a call with a pre approval after looking at my info within 24hrs and from there her and her team guided us the whole way. From there Desi stepped in to assist us with the Loan documents and process and made it sooooo easy to understand. I love VU and don’t know why everyone gives this lender a hard time. Also to note this is my first time EVER using a VA loan and I’ve been in the service for 17years. If they can make it easy for me and my family, they can do the same for you!!!We love it and HIGHLY RECOMMEND for VA LOANS.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars

Outstanding service team and super easy to work with.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

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