Honestly, the team worked really well and I can tell that they’re all about helping the vets. My situation was not easy and it still took the time to listen to me and work with me to get me my best rate thank you to Tiffany and Rich for putting all that hard work even contacting me after hours. Amazing and thank you for my new home.
Veterans United was able to come though for me when the builder's lender failed to complete the loan. Despite having a very short deadline from beginning the loan with Veterans United and the closing date (with a major holiday being in the middle), they were able to keep to the original timeline and get me in the house successfully.
Great service and support, the app is great.
Never ever EVER have I felt this well taken care of as a customer like I did with Veterans United. My loan specialist Terri and her team went above and beyond when accommodating me and my home buying needs. I love the ease of being able to just text them when I had a question and getting a response immediately instead of having to email or make calls back and forth. I have nothing but great things to say about Veterans United and my loan specialist. Thank you for being so great and taking off so much stress of the home buying process!
The only reason for a 7 was because of the amount of time, confusion, and communication issues. Otherwise it was a 10
Wonderful process, start to finish. Whole team was phenominal. It was my second time using Veterans United.
Exceptional service from everyone involved.
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Shannon was absolutely amazing. He kept us informed and was completely open about the whole process.
Veterans united made home buying so simple you couldn’t go with anyone else. The whole team is great!
If you're looking to buy go VETERANS UNITED! They do what they can to make your dream come true! We closed in 33 days! Tim Spears was amazing, highly recommend him. The experience of buying a home through veterans United was fairly simple, and quick! I had the pleasure of working with Tim Spears! He was awesome at making sure we knew exactly what to do and how to do it. Also provided tons of info and have contacts for other people to reach out to! Very down-to-earth and awesome person!
The only complaint I had was with the appraiser during the whole process. I would recommend talking with first time homeowners about how paying closing costs works at least a week before the estimated closing date, especially if they use USAA and need to have a cashier check mailed.
Went extremely smooth and quick
Amazing team to help guide us through our first ever home buying experience with us having very little knowledge. VU was amazing and will 1000% use them again.
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The overall experience was awesome. From start to finish, I felt as if my loan was the only one being worked. From updates on the loan process to getting my insurances, the experience was A1.
Awesome
