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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,803 reviews
753 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,803 unfiltered reviews

Starting on Page 194 of 15,694. Return to Page 1

5 out of 5 Stars

Great Job

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars

Aaron Brooks and his team were amazing! So easy to work with and very responsive. We would do it again.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Photo submission from Leroy H.

We really love Veterans United they did a wonderful job in getting the loan approved in the shortest amount of time. Kudos to Travis Davis who started the process for us. Thanks to Veterans United for taking us on this journey and Thank you Travis Ward for starting us on our journey and Tina Wiggins for helping us complete this wonderful journey!!!

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

4.5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

From start to finish it was easier than I thought it would be. I felt taken care of and educated at the same time. Could not have done it without the team behind me. Emmy in particular was outstanding!

headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

4.5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars

Yea very friendly and helping with every question and i had a lot of them . They got to know me as a person not just as a client

headshot image of Travis Knierim

Loan Officer: Travis Knierim

NMLS# 2741873

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5 out of 5 Stars

We are so grateful for our Veterans United Home Loans team. From start to finish, they made us feel supported, informed, and confident throughout the entire home-buying process. Their communication was excellent, and they always took the time to make sure we understood each step. Every team member was professional, kind, and genuinely cared about our success. We couldn't have asked for a better experience—thank you for helping make our dream of homeownership a reality!

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

4 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

4.5 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Photo submission from Timothy T.

As a first time buyer, Veterans United provided my family with a great home buying experience. Tom Champion and team was on top of the entire process from start to finish with great communication and a process made simple for me, the buyer. We cannot thank Veterans United enough for the hard work they did and for making our dreams come true with a beautiful home. Thank you Veteran United!!! The Topping Family

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

It was a long road but Jeremy got it done!

headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars

Alec and Kathleen were amazing!! They assisted with every question and provided an explanation for everything that was required.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

The entire process was smooth and efficient.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

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3.5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Rachel Gruber was outstanding throughout our entire home-buying process. As our Loan Officer, she did an incredible job coordinating everything and keeping us informed every step of the way. She was professional, responsive, knowledgeable, and always available to answer questions and ease any concerns we had. Buying a home can be stressful, but Rachel made the process smooth and straightforward. Her attention to detail and dedication to her clients truly set her apart. I highly recommend Rachel and the Veterans United team to anyone looking for a mortgage lender they can trust.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Photo submission from Vernon D.

I was in a very bad place and did not know where to go or what to do. I saw an advertisement about the Veterans United homeowner program and decided to take a chance. I was greeted by Rusty Burney and this guy was amazing. He helped me through the whole process, even when I was tired of my to-do list his encouragement helps me get through. I am now a proud veteran homeowner. His team was absolutely awesome as well, what a team!!!. Thank you so very much

headshot image of Rusty Burney

Loan Officer: Rusty Burney

NMLS# 1862380

5 out of 5 Stars
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

0.5 out of 5 Stars

On 5/28th my June payment was made and you took an additional $3000 on 6/1. I need that money put back into my account immediately.

Response from Veterans United

Hi Carl,

I'm sorry to hear about the concern with your recent payment activity. I understand how alarming and frustrating it can be when you see an unexpected withdrawal from your account, especially involving such a significant amount.

Because this involves account-specific information, I'd like the opportunity to have our team review the situation directly. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com so we can help connect you with the appropriate team to look into this as quickly as possible.

The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST. If you reach out outside those hours, we'll typically respond the next business day.

Sincerely,
Claire S., Client Relations Manager

4 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars

Seamless process! I would highly recommend Veterans United to any Vet or anyone looking to buy a house! Awesome Team!9

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

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