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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,223 reviews
765 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,223 unfiltered reviews

Starting on Page 194 of 15,575. Return to Page 1

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

I would highly recommend United veterans home. Justin, Andrea and Julia took me by the hands and lead me to home ownership they never gave up on me. They was always respectful. They was very encouraging, thoughtful, and always treated me like my process was the most important thing I’m truly grateful for the team and I will always promote United Veteren Homes to my fellow service men and women highly recommend recommended.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars

Tony was great he made it happen it was a very short process. When we had questions he was there to answer anytime of the day are night.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

Aaron was the best! Always responded in a timely manner and connected with me in a way I felt mattered. He knows how to guide you through, highly recommend!

headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

5 out of 5 Stars
Photo submission from Komla A.

Great team... Good experience overall it took me a month to close everything went smooth a fast.. love veterans united..will recommend it to friends and families...

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

Amazing team to work with! Would definitely recommend to others!

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

0.5 out of 5 Stars

The ability to communicate is so limited, we were pushed to deadlines with ample time frames.

Response from Veterans United

Hey Trinity,

I’m sorry to hear the communication felt limited and that the process became stressful with rushed deadlines. I can understand how frustrating that would be, especially when it felt like there should have been more time to work through things.

We want our borrowers to feel informed and supported throughout the homebuying process, and I’m sorry this experience didn’t reflect that. I’d appreciate the opportunity to learn more about your experience and look into your concerns further.

Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST, and messages outside those hours are typically returned the next business day.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

Had a wonderful experience working with all involved.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

Lisa helped us buy our house, answer all our questions, and helped us refinance! Everything from the beginning has been amazing and not stressful at all!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

4.5 out of 5 Stars

I feel they made a very difficult and stressful time less stressful by making things seamless and quick. Overall I was very happy

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

4.5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Photo submission from Scott F.

If you want good communication, Veterans United representatives who truly act as your advocates, and on-time delivery, Veterans United is the lender of choice. I've always believed in the cliche, Do what you say and say what you do. Veterans United lives and breathes it every day. I am very thankful for the opportunity of homeownership. Admittedly a few years ago, I never thought I would be in this position and Veterans United made it happen. Thank you. I’d like to thank Megan and Michael for helping me achieve homeownership again after 15 years of renting. I love my new home and the mortgage payment is less than the current rent I was paying. Excellent communication and Megan was truly an advocate through the process. Hats off to the team at Veterans United Home Loans. I will never look at my service as an individual accomplishment. I was successful because of those around me. So for everyone I encountered in the Air Force, thank you for making this home possible.

headshot image of Megan Crocker

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

4.5 out of 5 Stars
headshot image of Daniel Gray

Loan Officer: Daniel Gray

NMLS# 858463

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4.5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

The entire team was awesome at facilitating our home purchase. Thank you.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
Photo submission from Santa C.

After a long struggle figuring out what job to take and where to live, we finally made our way to Tennessee. We said no to many and found the right home for us, our fur babies, and our plants. It’s an acre with a pool and a fenced-in backyard. Happiness was found with the help from our realtor and VETERANS UNITED!

headshot image of Alex Demczak

Loan Officer: Alex Demczak

NMLS# 1559325

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

Nick was great, a little problem with paperwork but he worked every thing out and got us everything we wanted. Thank you

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Great teamwork and very person

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

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