Brian and Shan were extremely helpful and great at getting back to me to answer my questions very quickly! Felt very comfortable with every step of the process. Thanks for making the refinance as easy as possible!
thank you joel for all you help we never believed whe own our ohn home thank you for you help
I would like to send special thanks to Shannon Matlack, my loan officer, who treated me in a very professional manner, she was polite at all times, patient, and caring, she answered all my questions, she also responded to my e-mails in a timely manner, as well as returning my phone calls immediately. I would highly recommend Veterans United Home Loans to every Veteran. I would also like to thank Jason Brown who worked closely with me as well, Thanks guys, job well done.
Sincerely Claudio Vilches
Josh Schultz continued to update me throughout the entire process. He was always upfront and professio nal. I was impressed with his knowledge of the loan process and his ability to be proactive in terms of the underwriting process. I would recommend him to anyone in the market for a VA loan. A company is only as good as its employees and you have a valuable asset with Josh.
Matt lucas did a fantastic job. He was very available and attentive. If everything goes well I will be looking to work with you in the future on another house. Thank you and your staff.
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Todd Kangas was one of the finest persons that I have worked with. His attitude and his ability to help me along during the whole loan process was the best a person could ask for. Not only did he keep me informed but also helped me spiritually. During the process I learned patience and most of all faith. Because of Todd, I have renewed my relationship with God and now living a much happier and stress free life. I would like to thank all that was involved in the process. My new home is more than wonderful and God has truly Blessed me. God Bless All of You at Veterans United. You are truly second to none. Sincerely, Kelly Griggs
Working with Doug Lippmann and his team was a wonderful experience. They were prompt with responses to questions and in getting our loan approved. I particularly appreciated their care and concern when my husband had his heart attack! I also appreciated how the team was able to keep abreast of our many offers for various houses. It was a confusing and rollercoaster time but when we finally settled on the home of our dreams, we were able to close in only 19 days!!! I'm sure that must be some kind of record! Thank you, Doug!!!!
Tina was amazing during the whole process.
The Veterans United Home Loans team were a pleasure to work with. They made the process seamless and my experience was nothing but positive.
I was honored to work with Marie Houchen and Terri Behrens throughout the process of getting our mortgage. From my first phone call with Marie thru all the paperwork drills with her and Terri these ladies were exceptional providing the most detailed support I could have asked for. For every question I asked they responded quickly with all the information I needed. They made the entire process so easy that all the way through closing I was aware of what we were doing and ready for each step.
These employees should be an example for your company moving forward.
Lastly, be assured that I will let all my veteran friends and neighbors to know about Veterans United and your great service.
Scott & Melanie Kemp
Blake Wollard and his coordinator, Andrea Hayes were great to work with! They handled all of the quirks that came up with ease, and were always available to answer my many, many questions as a first-time home buyer. I'd recommend them to anyone.
Very proffesional, friendly , Their willingness and quick response to questions or concerns, puts them at the top of the customer service level!!! I have and will refer them to others interested in puchasing a home!!
Great transition from VU, we were days from closing in Michigan and had to change to accommodate a job transfer to Minnesota. Both loan officers Jacob and Chris were very helpful with switching states and getting us the information we needed for realtors and other information along the way.
Matt Landis and Barby Wulff were the best!! Matt answered all my questions and if he didn't know the answer he would quickly find out and get right back to us. Great representative of Veterans United. Barby was great at straightening things out if we had a problem with the transaction officer. She really stays on top of things. Definitely knows her business and takes pride in her job.
I know that my loan officer did not get me in my home by himself. Yet, I can say that because of his confidence and knowledge of information, I was able to trust the team members that I did not get a chance to interact with on a regular basis. Chris Hill had the patience and compassion to understand the "first time home buyers" nervous questioning and was always willing to repeat information. I could not be happier with my journey with Veterans United. I will forever be reminded of the level of professionalism that I was shown. When I look around my new home with pride, I am also humbled because Chris Hill constantly encouraged me that we would get through the process together. That is something that I learned in the military. No great accomplishment can be done without the help of others. Thank you VU for changing my family's life.
I only had trouble at closing when the final HUD was 3,100 dollars different then the Good Faith Estimate. It was due to taxes and I had to bring 2700 to closing, I am not sure how they would have caught this, but loved working with Jon and Nat, they were great.
Working with Veterans United Home Loans made our experience involoved in the home buying process less stressful. The whole team was very informative and always kept us updated on every aspect and step of the way.