I would like to take this opportunity thank all those who work with me family I over the past year. We'er happy and bless to have so many professionals working on our behalf. My family and I thank Ryan and Ben fore covering all the basis for use again THANK YOU.
JULIUS C. GORDON JR
Overall a very good experience. Started with departement of secondary approval. Can't say enough about Brett Peters who was attentive, responsive, and showed personal interest in getting my pre-approval. Transferred to loan officer Ryan Bray once approved, who understood my special circumstance regarding closing time and did everything he could to get me in the house on time. Would definitely recommend Veteran United to a friednd.
Ute was wonderful to work with, professional and personable. Always upbeat, and always able to answer any question I could throw at her. A true assett to your organization.
My family and I went through many different people and were told no one could help us. We felt like there was no hope, but veterans United home loans walked us through this process with the most amazing positive attitude and we are very great full!!!
Our loan officer Brent Schultz was awesome,he saved my home purchase from being lost due to another mortgage Co. lack of knowledge in V.A. Loans , He immediately took over the loan and reassure us that he can help us with our loan ,which he did , We are now proud homeowners thanks to Brent!
We highly recommend using Veterans United for home loans. This was our third home purchase and it went well with only a few bumps that were overcome with some perseverance from our dedicated loan officer Ute Joppien. Ute was very kind and supportive offering words of encouragement to my wife and I while waiting for final underwriting approval. Thank you so much for making us home owners once again!
Matt was Fantastic and helped to keep the process smooth and simple. He also had a great personality , which made it very easy to communicate with him. Matt and Whitney were both spot on with their information and communication with my home builder. They both helped to answer any questions or concerns without any negative feedback. Professionals!!!
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Ute, was so helpful and made the whole process very easy. I loved working with her and had a lot of fun at the same time. please know you have a wonderful lady working for your company!!!! Thanks for helping us buy our new home!!!
Ruth Ann Stedeford and
Scott was amazing to work with, he made the whole process seem effortless on my end although I'm sure he and the rest of the VA crew hand their hands full I had no issues at all even after he told me that the real headaches start when we put in an offer, there were never any headaches I'm sure due to the fact that he and everybody at the VA know what they are doing. Thank you for making the purchase of our first home absolutely perfect!
The only complaint I have is with the Title Company representative that was sent to our house for closing. She seemed to fumble through the paperwork and wasn't sure on some of the paperwork where and how we were suppose to sign. She had to come out a second time for us to resign some of the paperwork and she was still confused about what we were suppose to sign. That experience made for a stressful closing on an otherwise stress free refinancing of our home. She also made me fill out the survey while she was sitting in front of me and when I asked here if I could fill it out and mail it in, she said she had to have it back before she left, that makes for a awkward situation when you don't feel you should be rating her with high marks.
Ms Ute is an oustanding loan officer and I did not have any hard time processing all the paper works needed. That's the reason we were able to buy the house in a timely manner/ within 8 weeks or less.
Veterans United helped me with every single step of the way to get my home loan secured! I would recommened them to everyone!
Lauren Begley went over and beyond what I would have ever expected. She help me get my signed affidavits filled out correctly and she watched over ever detail of the loan process.
She was a delight to work with... She is worth keeping happy.
Mike & Marcia Gordon
My experience with Veterans United Home Loans was very positive. Each individual I worked with along the way was very polite, professional and helpful. A special Thank You to Justin! He had to deal with me the most, and I was feeling quite a bit of Anxiety after the appraisal came up short on the house I wanted. Benny from Remax was also very hard working and understanding. I am now in the home I wanted thanks to everyone's efforts.
I could not have asked for any better service! I began the loan process as I was leaving for my two week Annual Training and was able to complete all necessary documents via email, fax, and scanner. I never had to wait long for a returned response whether it be email or phone call. My loan officer and his assistant were on top of things and I was able to close in just under 30 days! I can honestly say that NOTHING has ever gone so smoothly!
Home ownership is a dream that all Americans share as a part of our pursuit of happiness and prosperity. It has been a long challenging road for my family and I to realize this dream. My represenative in the DSA has not only been merely a person on the other end of the line for the last couple of years he has been so much more. His name is well know in our house hold and our through out our extended families. Before I came to VU I had spent years looking for some one who would really help me utilize my VA home loan benefits I had tons of credit issues in my past and most lenders would pull m credit report and in a very professional manner effectively say; sorry bout your luck kid try again in 7-10 years. This is not what I got with VU! I was mentored along the way to reach one of my life's goals, home ownership. Through the trials and tribulations that home buying brought Chris was there to help when we needed him for anything. If all people served thier customers the was that I have been any veteran past present or future would be proud to say that VU is standing on thier side as a part of the brotherhood and not some institution attempting to reel in a cash cow. I exend to you a Bravo Zulu for a job well done!
Excellent group of people to work with. They find ways to make things work for you.
I closed less than a week ago and i already referred a newly retired vet to Brandon Crites and his team because they are absolutely amazing
Great job Mike and Juliana. Thank you very much, I love my new home.
Very pleasant individual; Will definitely recommend him because of his dedication to his job and customers