This is our second time working with VU, and for a second time we were blown away by the incredible service and support! While the process isn’t always perfectly smooth, the team is always there to support us. Mike truly listened to our concerns and walked us through all the steps as they came up. He created genuine connections with us, and made us feel valued. Thanks for helping us purchase our dream home!
Overall smooth process. The team made the home buying experience quick and easy.
Working with the VA loan and Zac Ward's team has been an exceptional experience. I'm grateful for the opportunity to purchase my first home through the VA loan program. As a proud veteran, I have no regrets about my service to the U.S. military. Thank you for the support and guidance throughout this process
I used to work overseas and out of state for years until I decided to settle down. I read reviews of other veterans on several forums about VU, their rates, and customer service. Although I heard alot of negative things like taking advantage of veterans who think they can only get a VA loan through VU, my experience was a positive one. I did browse through other lenders and felt VU had the best terms. In the beginning I spoke with my assigned loan officer Nathan Anderson and he explained the terms of the loan in a manner I could understand as a first time home buyer. After I finally found a home, we had a group email chain that kept me informed about each and every turn. It felt like a conference call within a large company where I felt like I was placed at the head of the table, all through the screen of my personal phone. I read in between breaks at work, scheduled calls at convenient times, and at the end of the day. When something did come up where I had some doubts, the team scrambled to find a solution and did the leg work for me even if it was something I could've done on my own. I dont know if it's finally having my own home or the graceful experience I had through this process, but I dont have enough good words to thank the team for putting me in this position. I hope this feeling is here to stay for good and I can find a team like that to navigate my own personal life! Thank you for helping me find my way home.
The whole process went very good except the last few days
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Awesome team!
I am a Female Veteran of the United States Air Force. Single mom of two. It has been a hard 3 years. As a result of COVID people were being displaced and not able to afford the new rent hikes. I am one of those people. It was time to make a discission for me and my families future. Generational Wealth is something I stand by. I am so thrilled at the peace I have now as a Home Owner. I was not sure it would be possible but I was going to do everything I could to make it happen. With the help of Ross and the Underwriting Team, I am now a Home Owner and it feels great. Ross really went to bat for me and I would recommend him as a person who will get you to home ownership. We had to broker the deal without the help of a real-estate agent so it was a tough go. Ross made sure I did not give up and me and my family thank him for that.
I highly recommend Veterans United for your home buying process. They were clear in both phone, text, email and electronic signing. I always knew where we were in the process. I appreciate ( and it made me smile when stressed) their little celebration emails when we met certain deadlines. I felt that they really cared for me as a client. Thank you!
I would consider using Veterans United for a future home loan. This was my second VA loan with them and the process was straightforward and smooth overall.
Great job!
Veterans United gave me a home and helped me return to my family in Texas while leaving behind my home and friends in Washington. They made a complicated and emotionally stressful process turn into a joyful one by covering every aspect from the sale of one house to the purchase of the next and even the relocation process a breeze. Thank you Veterans United. You guys rock!
The whole team was great! They maintained regular communications without being obtrusive. We went into the process with no small degree of trepidation, but they all made the process very painless and were helpful the whole way through. I cannot recommend them highly enough.
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My experience with Veterans United was a pleasant experience Kelly Myers and Brian Henderson assisted me with all my issues and concerns when I had questions. Mrs. Myers and Mr. Henderson displayed amazing work ethic by helping me close on my first home as quick a 30 days. I would recommend Veterans United to all Veterans. Thank you Veterans United .
Chace is the gold standard for loan officers! Veterans United and all of the veterans that have the honor to work with Chace experience excellence, professionalism, and the most knowledgeable advocate in the industry. I closed my loan in under 30 days. Chace and his phenomenal team including Julian, Lauren, Dylan and the others who work diligently behind the scenes on my behalf made this entire process seamless. They hit the ball out of the park! If I am or anyone that I know ever needs a loan, it's Veterans United all the way!
Veterans United was hands down the ULTIMATE home buying assistance! We thought buying a home would be so complicated but Veterans United made this process extremely simple and pleasant!
