Kayla was fantastic. She walked us through every step of the loan process and explained in detail what various forms were for and the reasons why certain information was required and, in fact central to us being ultimately approved for our new home.
She is a tremendous asset.
From A-B the job got done. There was a few stops n the way wich made thngs very confusing, paired with one thing being said at the start and then near the end it was actually the cmplete opposite.
We were blessed that our overall process moved along smoothly and in a very professional manner. Ted Richardson and Caleb Bales were the two that mainly worked with us in our loan process. They both were absolutely knowledgeable and trustworthy which is something we depended on because we knew nothing about all the requirements and how being timely was of the essence. Our VA loan was closed in approx 5 1/2 weeks of which our seller was delighted. We proudly recommend Veterans United to other veterans that are in need of a VA loan. Thanks to all who had a part in our loan process and approval. God bless all of you.
Our experience with united home lone stage the stages of completing each step of the we were directed to the next portion needed to be completed by being contacted faxed or emailed or mailed documents making us away of the first prelimeries in order to get qualify.until being notified that all documents were conpleated and we should be closing making a very joyous day take place in a family life make an extra special that he did do his time in the service now he is special because of the helping hand to fulfill a dream again.
All was great!
One thing could be improved. I have wanted to set up automatic debit from my bank since the get go but have been unable to do this. Some help would have helped.
Matt Lucas did a stellar job as our Loan Officer. He was on task and on time with his suggestions-even tough subjects requiring some interpersonal skills. Matt stayed in contact and helped where he could. He made the whole experience as painless as he possible.
Thank you for his great work-it is a reflection on his management and Veteran's United and it could not be better.
Bob and Kim Durko
Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.Get a Quote Today!
We had a.few complications arise that were out of our control and KatieHayes handled it professionally and respectfully. She was up front and honest with us on the long process from the beginning. Veteran's United is thorough and although it was a long process, she encouraged us to keep with it an not give up!
Katie gave more than we could ever thank her for and we are blessed with a wonderful home now!
Sincerely, Michelle and Dan C.
The efficiency and professional manner of my loan officer, Dave Munns, made this process seems effortless. The coordination between his team handling related aspects of this loan process was commendable. Thanks to all. Much appreciated.
I wanted Veterans United Home Loans to know Kevin McMillen and Taylor Clark provide me with an incredible experience buying my new home. These two gentlemen and their team went above and beyond my expectations. Every time I called or emailed them they would address any concern or question I had promptly and made me feel valued as a customer. Thier communication exceed my expectations. In this case your people truly make your company stand out. I will definitely recommend Veterans United Home Loans and I will absolutely recommend Kevin and Taylor.
My guys and gal were very quick to respond to any and all questions I had, kept me promptly notified as to the status and progress throughout the whole process!
Nick did a fantastic job of addressing all of the twists and turns that can be involved in the process while keeping me in the loop and answering my questions.
I feel no reservation in stating that Derek, the young man who handled my loan, did an outstanding job from start to finish. He kept me well informed at every step of the process and was always quick to respond to any questions I had. This young man should be given credit for a job well done and I will pass on to any one I know, who is looking for a home loan, to first and foremost go to Veterans United.
They did a wonderful job each time I called they got back to right away.
I really appreciate the extra effort Ryan went through to ensure my approval. He was very informative and made sure I understood what was needed or happening.
I would like to thank Bill for all of his hard work and diligence in working my home loan. Sometimes, life can be a little trying and you doubt that people like Bill still exist in society. Thank you for going out on a limb (I know you did) and getting me to closing. You are awesome!
I would like to extend my gratitude and wholehearted endorsement of Veterans United, and specifically, Brandon Crites and Cameron Hofmeister as they helped me and my family to finally realize our dreams of home ownership. I grew up around real estate, and know full well how exhausting, delicate and tedious home financing can be. Any trepidation that I felt was quickly dispelled thanks to the professional and personal attention of my loan officers. Brandon and Cameron were always patient and quick to respond to any questions or concerns. Without them and the other professionals at Veterans United, I dare say that the process would not have been as simple or as fast. Thank you all for all that you do to honor our veterans. I would highly recommend Veterans United to any veteran looking to purchase a home.
I was disappointed that on the closing date there was no representative from your company at the closing table to guide us through the many complicated papers we had to sign. I also thought it was inappropriate for my representative to speak to the sellers agent about my case, I will never know if any personal information was disclosed during the conversation, the representative even called me in the sellers behalf asking about the closing date and time. My real state agent told us that is really unusual behavior and unethical. Ashleigh was very helpful and always answered emails and phone calls otherwise, however that incident made me rethink my ability to trust the company.
I was greatly impressed with the whole "buying a house". Ross made it easy to get preapproved and Matt was Great. Thanks all for your hard work! We love our house!
Andy was great. Kept me informed on everything all the time.
Doug and his team are incredible. I switched lenders mid-loan and needed it closed in 30 days, a tall order to be sure. Doug Lippmann and his team (Michelle and Gentry) were more than up to task and squared me away in a fast and professional way. I highly recommend them to anyone looking to buy a home, they make it easy!
The agent that was recommended was the best you could ask for
Communication is a crucial part of any business transaction. I was never kept up to date and phone calls were rarely returned almost causing me to move on. In the future if you can stay in contact with all parties involved and inform them of what they should and should not do, it will definitely make the transaction much smoother and less stressful.