Amy has been the most exceptional mortgage loan officer I've ever worked with. She put her blood and sweat into what she does and ensures that she takes care of the customer. I don't know what her trajectory is at the Company, but she should absolutely be advanced as she understands the intricacies surrounding financing. She is a true expert. 10/10 recommend
I had a complex move/ short time table. Collin and his team were fantastic
Appreciate the help and assistance from both my realtor and the whole team. Especially thanks to Travis for guiding us through the process and answering all of my questions. Again, thank you.
Don't be afraid to apply, everyone was great and helpful. They answered all my many questions. Thank You Veterans United. We are enjoying our new home.
This is the second home I have purchased through VU and the team over there is great. Jason C. And his team got me taken care of from 10 states away with no hassle! Thank you
Jimmy and Derick were a great team to work with — very knowledgeable and professional.
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Steph was easy to work with and always willing to answer our questions.
Jake Hanson did such an amazing job working with me, as a repeat client, to make sure I got the best loan terms available. He was quick to answer all my questions and made me feel I was in capable hands. The follow through with Shawna was wonderful and was very helpful. Tammy (?) worked hard to try to get me covered with insurance too. I had a dream team and from start to finish, the process was smooth. There was never a time I had a question when there wasn't a prompt reply. I honestly couldn’t have asked for a better experience. Thank you all!
This is the 2nd time we have used Veterans United to purchase a home under the VA home loan program. Just like the 1st time, they were able to get us approved while other National competitors told us no. Our loan officer did an outstanding job with follow-ups and keeping us informed. He and his team led us on every step of the way. Veterans United with make you home buying journey a pleasant one.
Made everything smooth and easy! So easy, I forgot I was buying a house! ZERO stress, always available and great communication amongst the whole team.
Our experience with Veterans United was outstanding from start to finish. The entire team was professional, responsive, knowledgeable, and genuinely supportive throughout the home-buying process.What stood out most was the level of communication and the access to resources provided along the way. Buying a home can be stressful, especially during a PCS move, but Veterans United made the process feel organized, manageable, and far less overwhelming. Whenever we had questions, someone was available to provide clear answers and guidance.The online tools, educational resources, and coordination among the loan team helped simplify what could have been a very complicated process. We always felt informed, supported, and confident that our best interests were being considered.We are grateful for the dedication and customer service demonstrated by the entire team and would gladly recommend Veterans United to other homebuyers, especially military families navigating a move or relocation.
VU did a great job! Excellent communication and did everything they said they would do. Highly recommend!
Where's my appraisal that you used to deny my refinance?
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The team was amazing! Great communication throughout the process and not being treated like just another home buyer.
It was easy and painless. They held my hand through the whole thing! I couldn't have asked for an easier process.
My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners
I can’t say enough good things about Bryant C! He answered any and all questions. He always responded in a quick manner! I have no complaints about the whole process. I needed a quick close and they made it happen!
The only problem we had was our check was sent to the wrong title company and had to wait several hours at closing for it to get corrected
