Veterans United has been one of the worst companies I have ever had the misfortune of dealing with.
Response from Veterans United
Hi Peter,
I’m really sorry to hear this was your experience. Feeling this way about a company you trusted to help with something as important as your home is incredibly frustrating, and I hate that we left that kind of impression.
Your feedback matters, and I’d appreciate the opportunity to better understand what led to this so we can take a closer look. If you’re open to it, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
Everyone I encountered from
Start to finish has been above and beyond fullback style, running through obstacles for my personal touchdown!!!! Douglas Lippmann and team is the clear choice if you truly want an incredible positive result and outcome! They worry for you, so you can concentrate on everything else that comes along with this process of home buying. Couldn’t recommend anyone more highly!!
The United Veterans team were great over aii. Explained everything well. I will recommend them anyway.
I recommend Veterans United to anyone wanting to purchase a house. I had a great experience with Rusty Burney from beginning to end. It took me over a year to find the perfect house and Rusty kept in touch with me and resubmitted my paperwork to keep me in an active status while I was house shopping. I could not have asked for more or better service. I was pleasantly surprised that my loan is with Veterans United and not sold to another mortgage company. My wife and I are very grateful homeowners thanks to VU!!! YAY!! Thanks, Rusty & Team!!
Tony and Anthony are amazing,made our dream come true.
Fahad Abdul, my loan officer, was amazing—super knowledgeable and always quick to respond, making sure I understood everything without ever feeling overwhelmed. Kimberly Sanders kept everything organized and moving forward, breaking things down in a way that just made sense. Michael Bennett made closing feel easy and stress-free, and Megan Sullivan was always there whenever I had a question—day or night—which gave me a lot of peace of mind. Anthony McCray, my realtor, was patient, professional, and made the entire home search and buying process feel seamless.What stood out most was how supported I felt the entire time. Communication was constant, everyone was genuinely helpful, and I never felt like I was going through it alone.For a first-time buyer, that means everything. I couldn’t have asked for a better experience and would absolutely recommend this team to anyone.
Our Veteran’s United team was great! They walked us through each aspect of the buying process and helped with finding movers, insurance and local services. Brice and his team were friendly and efficient. They made a stressful transition much easier.
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Noah did amazing helping us buy our first home
Easiest home buying process I have ever had! The entire team was helpful from start to finish and answered any questions I might have had.
I’ve been actively engaged with Veterans United for several years. Their professionalism is refreshing. There are a lot of platforms where the single focus is selling a property. Veterans United is about helping veterans find suitable homes for the veteran and families.
We had not purchased an existing home in 25 years; our last home was built and there is a big difference. Also, times and rules have changed and I cannot say enough about how the combination of technology and people made us feel as if VU was with use every step of the day. There was give and take across the board and we are so very happy with our new home, which was purchased as our retirement home, we are grateful and thankful. Will recommend you to anyone who asks. We could not be happier at this point. Thank-you.
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I will be recommending Veterans United to everyone I meet who is looking to purchase a home.
My team was amazing and I already referred yall to all of my co workers.
Tiffany Wallace And Tara Fuemmeler were both AMAZING! Getting through this closing process would have been a lot more stressful without their help and guidance! Thank you so much!
We purchased our first home and could not have done it without Veterans United! The entire team, especially Kevin Reichert, the process was painless and gave us our dream to put down roots as a military family.
My Team Veterans United provided exceptional support throughout my homebuying process. The team guided me through every step and consistently made themselves available, no matter the time. Team 5801 always picked up and ensured I had the answers and assistance I needed. I’m truly grateful for their dedication and outstanding service.Thank you again, Team
Asli Wissmann was wonderful to work with throughout the process. My relator was not great and Asli went above and beyond to help me and my family.
Holly Ragan and her team made our home buying experience a breeze! Their customer support exceeded all our expectations. Her attention to detail, wicked fast communication, and knowledge made us feel confident and at ease throughout the whole process. Thank you Holly and team!
Ben and his team have been amazing while purchasing a home to return to after a 7 year PCS tour. I cannot recommend a better or more professional group of people working tirelessly to ensure my family and I were taken care of even with a 16 hour time difference. Thank you all, my family and I appreciate everything you have done and will do to ensure we have a home.
