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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,205

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 436,205 unfiltered, unedited reviews

Starting on Page 204 of 14469. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Max, Eric and Andrew are all great. I have worked with Max and his team for years. They are always professional and extremely knowledgeable. This is my second mortgage with VU

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
Would Recommend

We are so grateful for our VU team. We ran into a number of snags throughout our selling/buying process, but Andrew, Mirza & the team were committed to getting our family into our home. They were extremely communicative and answered all our questions along the way. As we were moving out of state, they also helped us locate utility providers!

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend
Photo submission from Brian B.

Very professional all of the staff was very knowledgeable and always answered all of our questions ASAP. They will go over and above to make sure you have a smooth and perfect transition on your home buying experience. Would recommend 100%to anyone ready to purchase a new home.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Max, Natalie, and the team were fantastic and made the process very easy! 10 out of 10 would recommend!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

4 out of 5 Stars
Would Recommend

My realtor staci was wonderful kudos to the team n all ur held ur whole team r my heroes peace

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

4.5 out of 5 Stars
Would Recommend

Communication by the VU team kept us well informed throughout the entire home buying process. Thanks again Vetrans United!

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Communication was great. No issues at all.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
Photo submission from Karen K.

I would not hesitate to recommend Veterans United and Tim Alvis to anyone that asked. We had not heard of you previous to this but we would advise any veterans to contact you first. Thank you so much!

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

4 out of 5 Stars
Would Recommend
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Would Recommend
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

great experience, always there for any questions. Helped me all the way through my process.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend

I appreciate Weiwei and Phil going above and beyond to help us with our first home purchase. During the initial search, checking on homes we were interested in and making the arrangements for viewing.
Phil made us feel very comfortable from our very first meeting and showing, up into the purchase of our home. Phil being "Local" was a plus.

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

0.5 out of 5 Stars

I paid all this money for inspections that didn't get done. The day we moved into the house the ac isn't working and we have been dealing with that. Then we paid for a re inspection that obviously didn't get done.

Response from Veterans United

Hi Jerimiah,

I’m really sorry you’re dealing with all of this, especially right after moving in. It’s upsetting enough when something like the AC fails on day one—but it’s even more frustrating when you’ve paid for inspections and re-inspections that were supposed to help catch issues like that.

I know how much trust it takes to get through the homebuying process, and it sounds like you were left feeling like that trust wasn’t honored. That’s not okay, and I want you to know we take this seriously. While VA appraisals are designed to assess value and meet certain minimum property requirements, they don’t replace a full home inspection—and I’m sorry if that part of the process wasn’t clearly explained or followed through on.

I’d really like the chance to look into your file and see what was ordered, what was completed, and where things might have fallen through the cracks. You can reach my team directly at 1-800-212-5200 or email ClientAdvocate@vu.com. We're in the office from 9 a.m. to 5 p.m. CST, Monday through Friday, and happy to talk whenever it’s convenient for you.

5 out of 5 Stars
Would Recommend

Working with Todd and Drew were great. They made the loan process real smooth

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

4.5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
Photo submission from Bryan H.

Veterans United was great to work with! The process was very easy. The faster you get the items they request the faster the process works. I would definitely use them again in the future. I highly recommend them! Ashton Graf was awesome!! She made the entire home buying process less stressful and easy to understand. She went above and beyond what she had to. I have recommended her and Veterans United to every one of my friends who are veterans.

headshot image of Ashton Graf

Loan Officer: Ashton Graf

NMLS# 1891920

5 out of 5 Stars
Would Recommend

Veterans United makes the financing process easy!

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend
headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend

First time buyer, and the whole team was amazing. Kept me informed throughout the whole process. It was a a great experience!

headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
Would Recommend

Exceptional Service! Jeremy Arnold, along with his team, provided outstanding service throughout our home-buying journey, making the process seamless and stress-free.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

More Reviews

See all 436,205 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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