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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
464,494 reviews
798 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 464,494 unfiltered reviews

Starting on Page 204 of 15,484. Return to Page 1

5 out of 5 Stars

This is the second time I’ve worked with Veterans United for our mortgage needs. Again, a pleasant efficient experience.

headshot image of Michael Ewing

Loan Officer: Michael Ewing

NMLS# 2738218

4 out of 5 Stars

There were a few bumps in the road that could have been avoided. Overall it was a wonderful experience and a great team to work with. Thank you all for helping Jo Ann and I fulfill our dream.

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Photo submission from Nicholas M.

Veterans United was just seamless in their processing, it's like having a team working for me personally. It was a great experience thank you guys The Mitchells

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

3.5 out of 5 Stars

I prefer to have only active people in the group to assist. Having too many team members is confusing.

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

Our team worked hard to get us in our dream home with a bunny room. We are so thankful to have them on our side during this stressful and exciting time in life.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

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5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

Excellent service, quick to respond, and answered all questions thoroughly.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Photo submission from Juan R.

Best decision ever to go with VU San Antonio you guys rock thank you. Alea Schuyler made it easy for us to get a beautiful home. I would recommend her she will do everything possible to make it work for you. We love our new home and are extremely grateful for Alea’s hard work and dedication

headshot image of Alea Schuyler

Loan Officer: Alea Schuyler

NMLS# 2018647

4.5 out of 5 Stars

U could do better on offering the lowest interest rate for our veterans

headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

4.5 out of 5 Stars

Had a great experience everything went smoothly. very satisfied with the process excellent support throughout made the whole experience of breeze

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

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Experience first-hand why 370,221 homeowners give us a perfect score!

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5 out of 5 Stars

It was an absolute honor working with Veterans United. Danny Kliethermes was our Loan Officer. John Kirby was our Loan Coordinator. They effortlessly guide you through the nerve wracking process of home buying. They listen to your concerns. They are in continuous contact with you during the entire process. They return your calls promptly. They return texts in a timely manner. They explain minute details so that you have the same understanding as they do. I highly recommend them to anyone looking to buy a new home especially for first time buyers. Excellence!

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Awesome home buying experience! Jennifer Heishman is the Best in the GAME!!!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Photo submission from Wendel V.

Excellent customer service. Made the process easier for me and my family. We feel really happy and satisfied and will love to do business again. Thank you! Thank you Veterans United for the excellent service provided to me and my family, We are super happy and satisfied. Looking forward to doing business with you again. Thanks to my loan officer Terry Schoonover for helping me through the process and for making this process smooth and easy!!

headshot image of Terry Schoonover

Loan Officer: Terry Schoonover

NMLS# 1884414

5 out of 5 Stars

Working with Randal at Veterans United was an outstanding experience from start to finish. As a first-time homebuyer, I had a lot of questions and uncertainties going into the process, but Randal made everything feel smooth, manageable, and even enjoyable. His expertise with VA home loans was immediately clear, he took the time to thoroughly explain each step, ensuring I understood not just what was happening, but why. No question ever felt too small, and his patience never wavered. He was always available, responsive, and willing to go the extra mile to make sure I felt confident and informed throughout the entire journey. What really stood out was his ability to simplify what can often be an overwhelming process. Thanks to Randal’s knowledge and guidance, everything moved forward seamlessly, with no surprises along the way. I truly felt like I was in capable hands the entire time. I would highly recommend Randal to any first-time homebuyer, especially fellow service members & veterans navigating the VA loan process. His professionalism, dedication, and genuine care made all the difference.

headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars

You guys made this the best first time home buying experience ever! I’m already recommending you to others. I’m still in shock!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

0.5 out of 5 Stars

This was the most unpleasant experience I have had in my life. The communication was extremely poor.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

4 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

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