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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

386,194

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 386,194 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

Overall great experience

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

I worked with a great team (Travis Ward) that got my family and I to the finish line! My team sent me gifts to show their appreciation, which was an added bonus. I had the best Realtor (Ashley Yonker) in the business. Thank you!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Veterans United really seems like a family helping you through your own personal home-buying process. The process is broken down into easy to understand steps that your loan specialist will help you through. I was blown away with Veterans United and would recommend to any veteran I know. Thank you for helping us buy our dream home and making the process so simple and special.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

4.5 out of 5 Stars
Would Recommend

For a first time buyer Vetrans United helped me every step on my way to get me in my house. It was almost effortless in how they move thru the process of getting everything in order and get you to the final day of moving in.
Thank You Team Veterans United.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

I had the best experience with Emily and her loan team. I felt well informed from my initial conversation with her months prior to the purchase to all the calls, texts and emails leading up to our closing. This was my wife and I first home purchase and were completely satisfied with our experience. There were a few hiccups, however; the expedient resolutions is what got this deal done. I’d totally recommend Veterans United to any of my fellow Military affiliated friends and family and now a proud owner of my new home. Thanks again for all the support!!!!!

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

4 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend

Would use their services again in a heartbeat.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Daniel Altmann

Loan Officer: Daniel Altmann

NMLS# 2137349

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

The entire package that you get from working with veterans united makes the home buying process so much easier. It’s a wonderful thing to have multiple people to be able to answer any questions and the website is very easy to navigate.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Molly Winkle

Loan Officer: Molly Winkle

NMLS# 1051728

5 out of 5 Stars
Would Recommend

Veterans United is an awesome resource for Veterans buying a home. They are quick to respond and so very helpful in guiding one through the loan process. They were there with us every step of the way, making it very easy for us to buy our home. We are so pleased with their service. They feel more like family than a lender.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

0.5 out of 5 Stars

Response from Veterans United

Riley,

Thanks for your feedback. I'm sorry to see your experience didn't quite meet expectations and we'd like to learn more. Our Client Advocate team is here to discuss how things went in more detail if you like. Your feedback gives us the insight to take proactive steps for improvement with the appropriate loan teams and training managers on the floor.

We hope to hear from you soon and wish you the very best in your new home just the same.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend
headshot image of Kortney Mundahl

Loan Officer: Kortney Mundahl

NMLS# 2015457

5 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend

Veterans United was awesome during my home buying experience! Great team and systems that work great for prompt financing and beyond! Outstanding experience! Thank you so much!

headshot image of Jason Brandau

Loan Officer: Jason Brandau

NMLS# 1999585

3.5 out of 5 Stars

Underwriting seemed obsessed with poking holes in solutions. Poor communication on most things. Did not seem to have a firm grasp on how to do business in NY. Closed a month late due to nonsense.

headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Thank you for all your hard work helping my family and I buy our first home! We appreciate everything! I will be recommending Veterans United to other shipmates!

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

4 out of 5 Stars
Would Recommend
headshot image of Jeff Beasley

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend

Look. This was my first time buying a house, and if I had to have gone it alone, I would have quit about 4.2 days into the process. VU and team handled 92.7% of the heavy lifting, and I still found time to whine about the little bit I had to do. I can't imagine all the shenanigans that go on behind the scenes to make this magic happen, but damn if y'all don't make it look easy. No regrets, all positive, would go beyond "recommend" all the way to "The only reason to use anyone but VU is that you love suffering in agony while your friends laugh at your bad decision." Those are the facts. You have no excuses. Use this team.

headshot image of Andrew Nelson

Loan Officer: Andrew Nelson

NMLS# 1483177

4.5 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

More Reviews

See all 386,194 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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