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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,358

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,358 unfiltered, unedited reviews

Starting on Page 2051 of 11514. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Loan Officer: Don Kinkhorst

NMLS# 1960361

5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

The more you can do to prepare, the easier it will be!

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

3 out of 5 Stars

Make sure you know where you're moving, who is doing what, what dangers are inherent to the area, Don't assume that when you ask or assume and inspection is being done that it's not the appraiser doing it. Remember Apprasiers, APPRAISE THE VALUE OF WHAT IS IN THE HOME THAT MAKES IT WORTH THE Asking PRICE. An inspection by said appraiser is not the same as the inspection of value and when in ask for an inspection the people know you want an INSPECTION. Make sure your team, appraiser, and agent know you want a copy of the issues the day it is started so you know what the issues are and can make an informed decision. Cut your "TEAM" back to 3 people and copy all on everything you need, questions asked and your requirements for the purchase of the home. We were total novices at this and told everyone we talked to that fact. Oh and we are old. No excuse just fact, there needs to be someone looking out for the buyer not just the sellers interests. I could go on bit what's the point at this point in time.

Response from Veterans United

Hi Michael, we appreciate your honest review. You have helped us understand critical ways we might improve our service. So much effort goes into every loan application to meet expectations for communication. We understand how the home buying process can get stressful, especially with a cross country move and working to gather the required documentation. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. If you wish to provide more details, then you may reach out to connect with us at any time. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

3 out of 5 Stars

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Pamela F. is Through the Roof!

From renter to owner in 32 days -- they really are dream workers!

Loan Officer: Ted Richardson

NMLS# 743121

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Great people to work with and I would recommend them to anyone looking to buy a home

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend

Diane was so terrific. With me every step of the way. Top notch. Felt like family

Loan Officer: Jason Crone

NMLS# 1373043

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Salter

NMLS# 1731461

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

We are glad we chose Veterans United! Great people and service!

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

These guys did an amazing job, closed in 29 days from signed contract to closing.

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Loan Officer: Sarah Sauro

NMLS# 715700

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5 out of 5 Stars
Would Recommend

Great people to work with!

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Veterans united is a top notch company and would do business with them again anytime .

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Kortney Mundahl

NMLS# 2015457

5 out of 5 Stars
Would Recommend

Absolutely fantastic, truly a great pleasure working with the team.

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend

Loan Officer: Ali Schellenberg

NMLS# 759461

4.5 out of 5 Stars
Would Recommend

Website is very intuitive. The "to-do" list was helpful in keeping up with required documentation for getting pre-approved, making an offer, and closing on a home.

Loan Officer: Josh Hulen

NMLS# 1925263

More Reviews

See all 347,358 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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