Wendy Edde, Rachel Amarino and the rest of the team were amazing and super helpful especially since it was a first time home purchase!
The team at veterans united are great!
Veterans United made the process of buying a home so easy for us. This was our first time buying a home together, and we have heard many horror stories in the past. We were concerned that our experience buying a home would be like those stories. Our experience with Veterans Unoted was quite the opposite. We were kept abreast of where we were in the process. Veterans United gave us far more information than we expected to receive about interest rates, the economy, and how the two were related.I would like to say very directly that Zach, Deena, and their team specifically made this process easy. Working with them felt like a dream in comparison to other stories I heard. Zach was in constant communication with me during the process. He reached out to me often to ensure my wife and I understood what was happening at each point during the process. He was always available to answer any questions that we had. Deena was just as responsive and very proactive, to include submitting inquiries with the lawyers handling the selling side of this deal. If there was information that was required and the sellers did not provide it, Deena sent professional reminders that she was still in need of items.Zach and Deena were on top of things, every second of the way. So much so, the selling agent thought that Zach and his team worked at the local Veterans United office here in Augusta. Both agents (buying and selling) sung the praises of Zach and the team. When I purchase another home I will certainly be using Veterans United again, because I only want to work with Zach. So understand, if Zach goes... I go. Lol, just joking. However, I cannot express enough just how much appreciation my wife and I have for Zach, Deena, and anyone else on the team who helped make this dream come true for us.
Don, Eli, and the rest of the team were great. They made me feel at ease from day one. I’ll be a customer for life.
I will tell my friends about how easy it was to contact them all the way up to closing. They made my home buying experience amazing during a global pandemic! Through a retirement, transition to civilian from military, and loss of a grandmother, this was one thing I didn't have to worry about. My daughter and I or very happy in our new home. Thank you VU!
Mary and Justin were amazing to work with. I can tell that they have great process and procedures to complete their mission. I felt like they were always on my team and made sure I understood everything that was going on. I would recommend raises for both of them thank you so much Mary and Justin you’re awesome.
Working with Jake and Kayli was an incredible experience. They made what could have been a very overwhelming process feel simple and stress-free by keeping us informed, answering every question, and advocating for us every step of the way. Their professionalism, attention to detail, and commitment to helping veterans truly stood out. We always felt like we were in great hands, and thanks to their hard work, everything came together smoothly for closing. We are extremely grateful and would highly recommend them to anyone looking to buy a home.
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The team was very helpful in helping me get through this. I had a snag dealing with my employment and I was assured not to worry. When I regained employment and put another application in it went through like clockwork. I am very grateful and very thankful for them.
Exceptional service all around. I could not believe the personal care and respect given to me as a veteran. The entire Veterans United team was epic!
At first, we were very apprehensive about applying for a refinance with an internet company. After we committed, we soon found out the process was quite easy. All the documents were sent via portal. At closing, the notary came to our house . This was especially helpful during this pandemic.
Home buying and the loan process is complex and changes regularly. The VU team has it down to a science. And the app is an added convenience.
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Great communication, excellent at breaking things down and making them understandable
What I really like about veterans United, is that they made a potentially stressful and arduous process seem so seamlessly easy! Veterans United was awesome, from start to finish! They kept me informed every step of the way, with texts, calls and emails! Thank you for making this experience so smooth!
Thank you so much for serving those who served!
A very proficient and dedicated bunch of folks! Very happy with their work!
The veterans united team made the whole process as easy as I think it could be. No problems from start to finish. Very professional and would highly recommend
The Veterans United Team headed up by Ryan Ashburn has been a life saver for my family and I. They have followed us through the entire process from start to finish. Ryan began before we sold our house in California and helped us through our move here to Hawaii. He suggested realtors and other agencies through our move. After finding a home here in Hawaii he was with us the entire way through the loan process. He assisted us with the Hawaii Disabled Veterans Home tax exemption process and he remains a close friend.
