From start to finish I was kept abreast of everything! What a great team.
The process was very clear. I had no trouble uploading the documents they needed and my questions were answered quickly.
Excellent customer service. Made the process easier for me and my family. We feel really happy and satisfied and will love to do business again. Thank you! Thank you Veterans United for the excellent service provided to me and my family, We are super happy and satisfied. Looking forward to doing business with you again. Thanks to my loan officer Terry Schoonover for helping me through the process and for making this process smooth and easy!!
Sam and my entire team did a bang up job. Couldn’t have been happier.
From the first person to the last I have enjoyed talking to each and everyone. They were more than friendly they were more like family. Every time I would call or one of them would call it could be about business or just to talk. They would ask how I'm doing because they cared enough to ask and I also cared about how their day is going and to just talk. Everyone was knowledgeable about their job and would take care of business and care how I was feeling. LOVE YOU ALL and GOD BLESS
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Overall, it was a very positive experience. Communication was consistent, the process moved efficiently, and they did a great job keeping everything on track from start to finish.
Helped go through from beginning to end. Very professional and knowledgeable. Eric is great 👍
The process from start to finish was smooth; the communication from and with the team was great even when we ran into some issues, they were resolved quickly.
My family and I are exceptionally grateful for ALL of the help, patience, assistance, and advice our Loan Team gave us from the START. Tyler Kettle, Nina Chapin, Holli Schutte, were all amazing individuals. The key to our relationship was communication. From a buyer's perspective, you NEED to check your online portal every day. When you get a task on the 'To-Do's' list, complete it ASAP. IT will make your loan experience REALLY EASY, and it will make your Loan Teams' job a lot easier.
Veterans United worked very hard for me and they were with me all the way step by step I have never had anyone care so much as they did and I have bought and sold homes before and dealt with lenders but my loan officer Steve bachman went above and beyond and so did his whole team. Never doubt the ability of this organization to help get you and your dream home.
Very nice people to deal with,Very knowledgeable of VA Mortgages !
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Bryant was amazing through the whole process!
eterans United made my homebuying experience smooth, simple, and stress-free. Their team was professional, responsive, and genuinely cared about helping me every step of the way. I always felt informed and supported throughout the process. I’m very grateful for their help and would highly recommend them to anyone looking to buy a home.
I can't recommend Austin B. and the loan processing team enough! I started my search eight months ago, and I really appreciated how Austin checked in once a month just to see how I was doing. When I finally found “the one,” he was right there to walk me through the entire journey. He made sure I understood every detail, turning what could have been a stressful process into a great experience.
I worked with my loan officer Terry Roberts on my homebuying experience. He was very helpful and easy to talk to. He answered any questions I had, along the way, in a very timely manner. I'm very excited for this new chapter in my life. I can't thank Terry Roberts enough for all of his help with my homebuying process!
We were very pleased with the polite and professional service we received from Tyson Brockmeier and his financial team throughout the process!
The whole Veterans United team was great to work with. Everything was in order and buying a house was easy.
Melissa and her team did a great job as always!! Thanks for all of your help!


