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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,829 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,829 unfiltered reviews

Starting on Page 2094 of 14,895. Return to Page 1

5 out of 5 Stars
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

I came back to Veterans United for another mortgage without hesitation, I would and will pass on my highest recommendation to this team for any of my veteran friends looking for a mortgage.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

I really appreciate the app making it an easy process to complete documents as well as the group text between the staff at Veterans United. Definitely a much easier process than I could have imagined.

headshot image of Josh Matz

Loan Officer: Josh Matz

NMLS# 2389906

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Everyone was nice and always willing to help with any problems.

headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

5 out of 5 Stars

They did a great job! Use them they get it done! Chuck Gustwiller USMC 1993-1997!

headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars

Do not use the va appraisal that was used on my close. They were slow, did not communicate anything, and did a poor good at inspection of the house(for the va appraisal process). Besides that everyone else that I worked with was great, helpful, communicated well, and all worked together to close on my new home.

headshot image of Marissa Nichols

Loan Officer: Marissa Nichols

NMLS# 902827

5 out of 5 Stars

Amazing communication and knowledge

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4.5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

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5 out of 5 Stars

I could not be happier with my experience with Veterans United. When I say they made my dreams come true I truly mean it.

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

Would recommend veterans united to all veterans, easy process with unparalleled support, doesn’t get any better.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

I’ve used Veterans United for multiple transactions, and I’m always so pleased with their service. Billy Jones and his team are phenomenal, professional, and so incredibly efficient. They set the gold standard and I’ve yet to see it matched. Billy is simply my “go-to” loan guy. When I have any home loan needs or questions, I just call him. Nothing gets past him, he’s adaptive and sharp, and I know I’m in good hands. He takes the time to work through every question and concern I throw at him, always patiently walking me through the process.
Excellent customer service! A++
Thank you so much for always taking care of us!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

My veterans united really exceeded my expectations and made my home buying experience a great one

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

4.5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

Veterans United successfully makes a potentially stressful home buying journey into something that's smooth and painless. They are there for you every step of the way to walk you through each task with your comfort in mind. My Loan Officer, Billy Jones, was immediately accessible to me through phone, text, or email from pre-approval all the way to closing. My questions were always answered without delay. The Veterans United website adds to the simplicity of the entire process, notifying you of your tasks and giving you everything you need. The whole team has my gratitude for the effort they put forth on my behalf to get me into my dream house. Thank you!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

I would recommend VU to anyone trying to buy a house. The loan team worked tirelessly to make sure my wife and I were set up for success.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars

Veteran's United, and with Ben Rutledge and his team, Made this whole process very very straightforward and even simple, with the integrated and streamlined online options on their site, putting everything in one place and easily managable from my computer at any time, and continuing to provide my family and I everything I needed to make informed decisions at every stage of the process with no strain or confusion at any point, despite little to nothing about this beforehand. I had the very real sense of Veteran's United working to our benefit above all else, and I intend to continue working with them wherever possible, going forward, and gladly.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

This experience buying a home thru veterans united was the most pleasant experience and easiest of all the homes I have purchased.

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars

My loan team was great. Available for a conversation at any time. Answered questions before I asked them and overall just easy to work with.

headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

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Experience first-hand why 354,983 homeowners give us a perfect score!

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5 out of 5 Stars

The whole experience was amazing I had bought a house 20+ years ago and it was a terrible experience no communication until a few days before closing and I about walked out the day I signed the papers. This time was well informed and was updated weekly sometimes several times in a week. I highly recommend Cory and the team, the gift box made a big impression also made me feel like I wasn’t just a number. Thank you all very much

headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars

It was great working with Lance once again.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars

The United Veterans team understands that first time home buying is stressful and sometimes confusing. They helped me through the home buying process very professional. I'm extremely satisfied with their service.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

0.5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

Outstanding service!

headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars

VETERANS UNITED is a wonderful place to procure a home buying loan through. Ashton, Juan, and Phoebe are passionate and very meticulous about what they do to help you procure your VA home buyers loan. They work very well with their customers to the very end, and they are very fast at answering your questions if you ever have any. I would recommend this company to any of my friends in procuring a VA Loan.

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

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